Great company. Listed all parts for my generator by type. Offered free advice on oil type, as well as great prices, fast delivery and top quality parts. First time customer, but unless they do s... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great company, new carb and gasket set for my generator was easily found and ordered on the website. Super fast delivery as well. Highly recommend.
Etter bestillingen følte jeg litt på at kanskje dette var spam, ikke klarte jeg å spore forsendelsen og leste litt negative omtaler på nettet. Der tok jeg feil! Pakken kom utrolig raskt etter bare 5-6... Se mere
My experience was excellent, I chain of emails back and forth because in truth I wasn't clear in what I was needing or looking for. I am of a certain age where technology especially IT defeats me. I n... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
A family-owned Portable Generator Parts Specialists stocking parts for over 1000+ brands. We are always happy to help! ***IF YOU HAVE AN ISSUE, PLEASE CONTACT US VIA THE "NEED HELP" SECTION ON OUR WEBSITE BEFORE LEAVING A REVIEW. IT IS ONLY FAIR YOU GIVE US A CHANCE TO ADDRESS ANY ISSUES BEFORE AFFECTING OUR REPUTATION AND THE QUICKEST WAY TO GET ASSISTANCE FROM US.*** On our Need Help page we provide Order locating, Repair advice, Engineering Support and account queries. It is also possible to automatically stop orders that have not been shipped, report order errors or delays, and the opportunity to ask anything else you wish! Click the "Need help" link is at the bottom of every webpage. We got Free Repair Advice if you need a little help and have a free interactive repair guides to get you back up and running quickly. We have our own warehousing and ship regularly to USA, Canada, UK, Europe, Australia & NZ, the Caribbean and Worldwide, so you can get your Parts fast, and fix it fast! *PLEASE NOTE: We are a Family-run Specialists that operate "human" support MONDAY - FRIDAY only and may be closed for Bank Holidays. If you are unable to report the issues to our Automated System, and you opted to submit a support ticket outside of our open hours, we will respond on the next working day. We promise!
Kontaktoplysninger
https://generatorguru.com/need-help/, https://generatorguru.com/need-help/, Storbritannien
- https://generatorguru.com/need-help/
- generatorguru.com
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have an older Yanmar diesel clone…
I have an older Yanmar diesel clone that the flywheel broke in half and I searched all over the USA for years for a replacement and Generator Guru had the exact Flywheel I needed. Super fast shipping from halfway around the world, Excellent, knowledgeable customer service and very reasonable priced. I am absolutely thrilled I decided to buy from Generator Guru. I highly recommend them. Thank you Generator Guru!!!
These guys were very helpful
These guys were very helpful & professional. They found the part I needed. I had spend hours on other sites looking but could not find it. very fast delivery service, the part fitted the same day and the generator is working fine again.Thanks guys for your help.Would recommend to anyone.
Very fast turn around on my order
Very fast turn around on my order. Less than 24hrs from order to fitting. Very impressed. Item very good quality and ready to fit. Thank you.
I have had multiple transactions with…
I have had multiple transactions with GG over multiple years and all were very professional, completed quickly and I got what I asked for. Top notch
Speedy shipping
Great experience! Very speedy shipping and plus the part came with extra connectors and all tbe hardware. Will definately order again!!!
Good Service, will definitely use again.
I acquired an older generator which needed a bit of love to get it running properly again. Parts are not generally available, but Generator Guru had all the bits that I needed. Ordering was easy, delivery was quick and the prices were fair.
I had one minor issue with an incompatible product - a slightly different fuel tank design that would not fit my model. This was dealt with quickly and efficiently with a couple of photos to show the differences, then a return and refund.
Its nice to see good customer service - Thank you Joe !
Great company great parts
This company is great it's the only place I found to get parts for a generator that was discontinued everywhere else .they sent me the right part I needed and I'll continue to order all my generator parts from them. Keep up the great work
Saved the life of my generator!!
I was at a loss. I purchased a Case IH branded inverter generator several years back (2011 or so). I used it for about 2 hours then stored it with out proper care, when i went to resTart it I realized i was going to have to replace a few parts, I searched the whole of the United States looking for parts there were none to be found. I did a google photo search of my Vacuum pump and it led me to the Generator Guru. What a blessing, I am glad you are there! I ordered my parts with Priority freight and it was the best service experience I have had in a very long time! My parts were delivered in a 2 day period all the way from England! I can't even get that kind of service here! I am very Impressed and will recommend you to everyone I know that has a need for this type of equipment. Thanks again!
craftpower 2200 generator
excellant service correct parts and helpfull advice top supplier.
I used generator Guru to buy parts for a 2010 Stanley 8000S
I used generator Guru to buy parts for my 2010 Stanley 8000S. Initially the petcock, which they had the exact part, then the Gas Cap, and finally the air breather tube and replacement carburetor. At first I was concerned that the carburetor was incorrect, but it and the rest fo the parts were perfect and the generator runs like a charm now. Shipping internationally to western Us went flawlessly and no discernible dalays. I would recommend
a very old generator…
My son gave me a very old generator some time ago. No manual exists any more, but Guru helped me understand the starting procedure, capacity, etc.
Now, bring on the next storm!
I was able to get the head bolt torque specs quickly
I was at not sure that I would be able to get the nessasary spec's for the head bolts on a Sportsman Generator.
The Sportsman company did not help at all. I emailed Generator Guru and Zak sent me the spec's a little while later. This is a great company to deal with. Will definitely use them on future projects.
Great company, fantastic service, great help facility
Great service from this company, I watched the diagnostic video and carried out the checks shown.
I needed some help choosing the right capacitor as the rating was unreadable so using the help section of the site ordered a suitable replacement, parts arrived very swiftly and well packaged.
I fitted the capacitor after checking the fitting instructions again from the excellent guidance and help facility on the website.
I put everything back together and now all working perfectly, thanks great service and very well structured website with a plethora of really useful information and guidance.
THANK YOU
Excellent service and shipping
I live in the US, needed parts for a predator generator and generator guru was one of a few places that had everything I needed. I thought it would take a couple weeks for shipping being they are located in the UK, I was wrong the parts where here in less than a week. And very well package. If I need parts again I would not hesitate to order from them.
Need heip
Need heip . App will not let me order part a again but 3 to 5 days not ground please
the carb came very quickly i am putting…
the carb came very quickly i am putting it on tomorrow thanks a lot mike 5 stars
Highly recommended
Great online shop. User friendly website. Parts delivered exactly as ordered to Portugal.
Hints and suggestions extremely helpful as well.
As far as I know these guys are the…
As far as I know these guys are the only place I can get parts and the kit I need for the annual service on my Loncin. They also give detailed free advice/diagnostics and the videos are very useful.
Fast, easy and value for money
Good service, easy to find the exact part for my needs. New capacitor in place and my machine is running again like new. Fast delivery. Thank you, greetings from Finland.
An example of exemplary customer service
Ordered a part for my Generator and was delivered within a couple of days to France. I also needed some advice on starting problem which was given immediately and worked free of charge.
First class customer service. I have recommended Generator Guru to all the Brits I know living in France.
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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