Geekys Anmeldelser 

91
•
TrustScore 2.5 ud af 5

2,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

AVOID. Amature service. These people do not know what they are doing. Not to be trusted. Took a works laptop in and they removed the password and stripped the machine clean, everything gone. they i... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered a offical samsung wireless charger from this company, my first order with them, was a little sceptical because how cheap they where offering the charger for ( RRP is 49.99 paid 14.99 including... Se mere

Bedømt til 1 ud af 5 stjerner

dismantled bits of my laptop without telling me meaning i could never get it fixed, sold me something that didn’t work and failed to return the laptop when promised right before my exam period. these... Se mere

Bedømt til 1 ud af 5 stjerner

New store in Newcastle Eldon Square, initially fine in service but then retracted sale and refused to pay me what had been agreed! Rude, unhelpful and bad service. Owner refused to talk to me regardin... Se mere

Virksomhedsoplysninger

  1. Computer- og tilbehørsbutik

Skrevet af virksomheden

So we decided as a family we would open a Small Repair shop in Pallion in Sunderland back in January 2009 Geekys was born. We sharp out grown this space with the success of Geekys. From there we decided to move to Sunderland City Centre with over 3500 sq feet of space.  We then launched a sister company called Harrys game shack up stairs in Geekys but the space was quickly too small and we had to relocate it we now have over 90 spaces making use the largest and the best gaming venue in sunderland.  We have now just launched a second store in Newcastle Eldon Garden. with Harrys game shack in side.    Geekys has now started to trade online to bring them great deals all over the uk.  Our family just keeps getting bigger and with lots more stuff to come in the future for Geekys and Harrys game shack.   


Kontaktoplysninger

2,4

Under middel

TrustScore 2.5 ud af 5

91 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,4

Alle anmeldelser

(91)

1 anmeldelse inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Pre-owned PS4 slim 1TB from…

Bought a pre-owned PS4 slim 1TB from Geeky's. It arrived filthy in ports, edges, and with a Minecraft disc inside. Of course, we had to clean it carefully. It was glitchy, had audio issues, and showed frequent error codes indicating a problem with system software. No order note came with the PS4 package.

Received no response when I sent two emails with attachments showing evidence of issues, so I had to call the store repeatedly for a contact. Nobody in the online team was working on the Friday, so had to wait until the Monday for an answer. Team did not ask about item or order number to verify customer they were talking to unlike professional retailers like GAME or CEX. I had to remind them of various important details, and was told I would receive a refund for item and P&P.

Still had to call store when I sent item back by track and trace postage (did not trust sending item by first class postage without being signed). Someone called "Jason" signed for it but was told nobody called Jason worked there. Very important to track returns and have them signed for evidence.

In the process of receiving my refund to their credit with email confirmation, but no P&P despite agreeing to refund me this. I also returned the Minecraft disc in secure and safe packaging in a show of good faith and honesty. PS4 miraculously tested by their team and working perfectly. A lot of time and energy has gone into a refund when I had a far simpler process with other retailers. Very time-consuming and stressful.

Phone team great, but online team and returns process terrible. No real acknowledgement of poor quality of item that will presumably be sold to someone else. I am sure that Geekys will enjoy a clean console now. Very poor service which is a shame due to wanting to support local businesses. Do better.

27. september 2023
Bedømt til 5 ud af 5 stjerner

Very helpful

It’s quick and easy to find affordable laptops and we were able to pick it up from the store the next day. Very friendly and helpful people.

25. september 2023
Bedømt til 4 ud af 5 stjerner

Good customer service

I originally received the wrong items & had to return them. I received an email, saying they still had the correct items in stock. I still wanted them, so they sent them out later that day. I've now got the parts & am very happy in the end. We'll done 👍

20. august 2023
Bedømt til 4 ud af 5 stjerner

Good service - Got back to me

I wrote a 1-star review on poor communication and not receiving the order.

Geekys got back to me, I received the order and the phone I order is as described.

A note to improvement - Communication. Otherwise all good!

29. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

was a little sceptical

Ordered a offical samsung wireless charger from this company, my first order with them, was a little sceptical because how cheap they where offering the charger for ( RRP is 49.99 paid 14.99 including P&P ) but thought it would be worth a shot to save around 70% off the rrp price, glad I did, arrived within 3 working days, works faultless with zero issues will definitely order again

15. august 2023
Bedømt til 1 ud af 5 stjerner

They don't sell brand new computers... They won't tell you this

Purchased what I thought was a brand new computer through the website. Went to pick it up to discover that in fact, it was an ex-display model that didn't work as it wouldn't stay on longer than 10 minutes.

In the process of trying to get my refund, but so far dealing with the staff has been unpleasant as they either don't want to talk to you, or try to insist it's an issue with settings on the computer putting it to sleep, or my monitor, seemingly they don't understand when I say the computer turns off, it completely powers off.

They didn't even bother wiping the computer before giving it to me.

According to staff though, all the computers are second hand, which I can't see anything written on the website or in store to indicate that very important detail.

12. juli 2023
Bedømt til 1 ud af 5 stjerner

Terrible experience

I don't know what I did, but the imac cannot boot. When asked about a 'rescue disk', the shop wanted £50. I would not purchase another imac from them.

3. juli 2023
Bedømt til 5 ud af 5 stjerner

I got in touch with Geekys for a price…

I got in touch with Geekys for a price for a replacement screen for my iPhone. They got straight back with the answer £40 and done in an hour. My screen broke while I was in Manchester and my daughter rang a place there and it was an estimate price of £115!!! Thank you so much Geekys for a fair price for a job done so quickly.

8. juli 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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