They offer an excellent service for great value. Wines are so good. Great online communication with staff for advice thanks Joao. 😊I can’t believe it all operates so smoothly. Highly recommend this... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Over the years my experience with “ Garrafeira da ilha”has always been positive and I’m struggling to write anything that I haven’t said before. Shall I mention the great quality of the wines from th... Se mere
Virksomheden har svaret
I have been ordering wine from garrafiera for a few years now. They have a wide selections of excellent wines. I have now got favourites and always keep my wine rack up to date. Great value for... Se mere
Virksomheden har svaret
I have used this company for a few years now and I find their wine is excellent great quality at a competitive price. I have never had any issues with them and my delivery is always very prompt. I on... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Garrafeira da Ilha or Island Wine Store sell wine worldwide with more than five thousand articles.
Kontaktoplysninger
Rua Soares dos Reis 1324 A0, 4430-240, Vila Nova de Gaia, Portugal
- 918374086
- geral@garrafeiradailha.com
- garrafeiradailha.com
4,6
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Garrafeira da Ilha
Hi Laura, we’re delighted to hear everything met your expectations. Thank you for your trust!
Very quick delivery and quality of wine…
Very quick delivery and quality of wine beautiful.
30. marts 2026
Besvarelse fra Garrafeira da Ilha
Hi Elaine, we’re delighted to hear everything met your expectations. Thank you for your trust!
Besvarelse fra Garrafeira da Ilha
Hi Geraldine, we’re delighted to hear everything met your expectations. Thank you for your trust!
Great price, Defo be a returning customer!r
Great price and delivered to the door, will be returning customer!!
27. marts 2026
Besvarelse fra Garrafeira da Ilha
Hi Edel, we’re so happy to hear you enjoyed your experience with us. Looking forward to serving you again soon!
A happy repeat customer
A happy repeat customer. Great variety of wine, at reasonable prices. In this case some goods were damaged during transit, but it was sorted out without fuss. Excellent customer service.
27. marts 2026
Besvarelse fra Garrafeira da Ilha
Hi Fergus, thank you for your continued support — it truly means a lot to us!
Great Quality wines at an amazing price
Have bought from this company many times now, always great quality wines at an amazing price and fast shipping; even to Ireland. Couldn't ask for better
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Garrafeira da Ilha
Hi Leon, thank you for your continued support — it truly means a lot to us!
Excellent service
Had numerous deliveries and all were prompt and quality wines and plan to use this service regularly in future.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Garrafeira da Ilha
Hi Eugen, we’re so happy to hear you enjoyed your experience with us. Looking forward to serving you again soon!
Besvarelse fra Garrafeira da Ilha
Hi Jon, we’re delighted to hear everything met your expectations. Thank you for your trust!
Quick efficient delivery
Quick efficient delivery. App is much improved. Will definitely shop again here
26. marts 2026
Besvarelse fra Garrafeira da Ilha
Hi Carolyn, we’re so happy to hear you enjoyed your experience with us. Looking forward to serving you again soon!
Always a great service
Always a great service !
My order was partially damaged and straight away a new one was shipped. Customer service is excellent! Products are of exceptional quality for a great price.
26. marts 2026
Besvarelse fra Garrafeira da Ilha
Hi Helen, thank you for your continued support — it truly means a lot to us!
I made a mistake and ordered the same…
I made a mistake and ordered the same wines several times. I just sent an email and the problem was fixed straight away.
The delivery service isvery good
1. april 2026
Besvarelse fra Garrafeira da Ilha
Hi Michael,
Thank you very much for your feedback — we really appreciate you sharing your experience.
We’re glad we could quickly spot and resolve the duplicate order before it was processed. Our goal is always to ensure everything runs smoothly and to assist whenever needed.
Thank you again for your trust, and we hope to serve you again soon 🍷
— Garrafeira da Ilha Team
Besvarelse fra Garrafeira da Ilha
Hi John, we’re so happy to hear you enjoyed your experience with us. Looking forward to serving you again soon!
Besvarelse fra Garrafeira da Ilha
Hi William, we’re so happy to hear you enjoyed your experience with us. Looking forward to serving you again soon!
Took too long to receive product
Took too long to receive product. When ordered product it said 5-7 days to receive product. It took nearly than 30 days.
13. april 2026
Besvarelse fra Garrafeira da Ilha
Gerald, thank you for your feedback and we’re truly sorry for the delay you experienced.
Unfortunately, this order was impacted by an unexpected stock shortage, which caused a significantly longer delivery time than initially indicated. We completely understand your frustration, especially as the expected timeframe was 5–7 days.
This is not the level of service we aim to provide, and we sincerely apologize for the inconvenience caused.
We would really appreciate the opportunity to make this right for you. Our team has already reached out to you directly to offer a solution and ensure your next experience with us reflects the service we strive for.
If there’s anything further we can do in the meantime, please don’t hesitate to contact us.
Once again, we truly appreciate your patience and hope to regain your trust.
— Garrafeira da Ilha Team
Besvarelse fra Garrafeira da Ilha
Hi Eamonn, we’re so happy to hear you enjoyed your experience with us. Looking forward to serving you again soon!
Besvarelse fra Garrafeira da Ilha
Hi Gerry, thank you for your continued support — it truly means a lot to us!
Fantastic choice and delivery service
Fantastic choice and delivery service. Love this little taste of Portugal. 🍇🍷🥂
30. marts 2026
Besvarelse fra Garrafeira da Ilha
Hi Patricia, we truly appreciate you taking the time to share your experience. It means a lot to our team.
Amazing service overall!
30. marts 2026
Besvarelse fra Garrafeira da Ilha
Hi Joanna, we’re delighted to hear everything met your expectations. Thank you for your trust!
Wait little bit longer as stated
Wait little bit longer as stated, the order was slightly changed because some wines are out of stock but fairly happy and definitely I’ll come back and order some more. Quality is outstanding, I can recommend it to everyone. Thank you 😃
27. marts 2026
Besvarelse fra Garrafeira da Ilha
Hi Sylwester,
Thank you very much for your feedback — we’re really happy to hear you were satisfied with your order.
We do apologize for the delay caused by the temporary stock issue. While we always aim for fast dispatch, situations like this can occasionally happen, and we truly appreciate your patience.
It’s great to hear that you’ll be ordering again — we’ll make sure your next experience is even better.
If there’s ever anything we can assist you with before your next order, please don’t hesitate to reach out.
— Garrafeira da Ilha Team
Besvarelse fra Garrafeira da Ilha
Hi Finola, we’re delighted to hear everything met your expectations. Thank you for your trust!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.