Got my goods. 12 days from order till it arrived to Russia, 5 more to my city. Jacket has some deffect, but seller wrote about it and offered a refund of significant percentage of its price. So in gen... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hi to whoever is reading this! Ordered something as a gift, so measurements were super helpful. Pictures were spot on and condition was immaculate. Came quick with a nice message attached and some coo... Se mere
Loved this place with excellent price so sad u guys closed bought a jacket before closing down they sent me a pack of jellys and some stickers which was kind thanks so much for your service
I ordered a jacket, in size m and the one i recieved was in size xs small? Also, the package did not include an invoice, so i didn't how i was supposed to return my item. I then contacted their c... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Garm Shack
Skrevet af virksomheden
Garm Shack is a vintage clothing online store based in England, with regular customers in over 60 countries around the world. We have managed to recycle and sell 100,000+ items so far and this number is forever growing!
This fast-growing company was created by Lyle Cross, with an aim of bringing vintage clothing to as many people as possible from around the globe whilst knowing every item has been recycled and pre-loved!
The company has since gained a team of hard-working individuals who aim to keep the core values of Garm Shack alive day in, day out. The brand values have and will always stay at the forefront of the business.
Kontaktoplysninger
5a Ackworth Road, PO3 5HU, Portsmouth, Storbritannien
- info@garmshack.com
- garmshack.com
4,5
Fremragende
71 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service came quickly
14. marts 2022
Uopfordret anmeldelse
Besvarelse fra Garm Shack
Hi Gurman,
I hope you are well. Thank you for your response, we are always glad to hear positive feedback. We would appreciate more info on how we can make this a 5 star review in the future!
Kind Regards,
Ella
Defo recommend
My order came quick and came exactly as they said!! Peng clothes can’t stop shopping here
12. marts 2022
Uopfordret anmeldelse
Hoodie and trousers
I ordered a pair of trousers and a hoodie. The trousers were all good and came as described, but I was surprised at how poor the quality of the hoodie was. Just look carefully at the pictures when ordering, they can be deceptive.
11. marts 2022
Uopfordret anmeldelse
Besvarelse fra Garm Shack
Hi Billy,
I hope you are well. I'm sorry to hear you only gave us a 3 star review. All of our items are second hand vintage meaning that they can often be slightly worn/faded. We ensure this is stated in the description and shown through the images uploaded onto our website. Apologies again if you felt that we didn't do this successfully with the items you received. Please don't hesitate to contact us via email - info@garmshack.com to discuss any further issues.
Kind Regards,
Ella
Items always exactly as described and…
Items always exactly as described and all excellent quality
10. marts 2022
Uopfordret anmeldelse
Really good quality
Really good quality, fits perfectly. Can’t wait for my next order!
3. marts 2022
Uopfordret anmeldelse
Hoodie
Bought vintage hoodie a few months ago. Great condition and as displayed, has held up perfectly in wash as well.
3. marts 2022
Uopfordret anmeldelse
A great place to shop quality clothes…
A great place to shop quality clothes at affordable prices. They provide a great service
3. marts 2022
Uopfordret anmeldelse
Garm shack always come thru with the…
Garm shack always come thru with the good goods. I literally wouldn’t shop anywhere else for vintage!
28. februar 2022
Uopfordret anmeldelse
10/10 would recommend
Such a professional company, extremely reliant and provides amazing quality pieces!
14. februar 2022
Uopfordret anmeldelse
kompletter Müll
kompletter Müll… mir wurde mit discount codes ein günstigerer Preis versprochen und am Ende musste ich wieder so viel zahlen wie vor dem Discount Code. Sei es drum.. nach 2-3 Tagen bekomme ich eine Mail dass meine Sendung zolliert werden muss und ich schön 30€ Gebühren zahlen soll. Danke für nicht. Nie wieder!
27. januar 2022
Uopfordret anmeldelse
Besvarelse fra Garm Shack
hi there,
Hope you're well. Sorry to see you only gave us a one star. Unfortunately, all international customers do have to pay a customs fee and this is also stated on our website and at the checkout. We are working on getting this changed so the customer will pay their fees at the checkout to avoid any surprise invoices. Apologies for any confusion and please feel free to drop us an email at info@garmshack.com if you wish to discus any further issues.
kind regards,
Molly
Great website
Great website, I personally always order from you guys and you have a unique style! The shipping costs like hell😂 but it’s worth it
13. januar 2022
Late delivery
My order was mesnt to come in the morning of 31st if December . It is yet to come on New Year’s Day. I ordered this on Christmas time .
1. januar 2022
Besvarelse fra Garm Shack
Hi there,
Hope you're well. I can see that your ordered this within the period that our staff were taking Christmas break and it was shipped on the 29th. Due to Bank holidays, shipping times will usually take a little longer however, will be with you within 7 working days.
If you have any further queries regarding shipping times please feel free to send us an email at info@garmshack.com.
Kind regards,
Molly
Great quality and also very affordable
31. december 2021
Big up
Big up. Sizes can be very different from item to item but this stuff is real nice.
31. december 2021
Always consistent and packed with care
1. december 2021
Horrible customer service
I ordered a jacket, in size m and the one i recieved was in size xs small? Also, the package did not include an invoice, so i didn't how i was supposed to return my item.
I then contacted their customer service saying that it wasnt okay and i expected them to cover the expences of me returning the jacket as i live overseas in Denmark.
Then, for ten days they didnt respond, even though they claim they respond inside 3 hours. I then wrote a new mail, knowing i now only have 4 days until my return, and this time they did respond.
They did not have any problems with the sizing because they "sometimes have to remeasure items as they can shrink" as if a windbreaker would ever shrink. Claiming the jacket is medium when it actually is xs dont make any sence. Somehow it got bigger?
Very bad experience
23. november 2021
Uopfordret anmeldelse
Besvarelse fra Garm Shack
hi Pelle,
Firstly, apologies for the very delayed response regarding this issue. I have sent over another email to address this and ensure this gets sorted for you. Again, apologies for your negative experience shopping with us.
kind regard,
Molly Allen
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