They lie about sending items and…
They lie about sending items and directly contradict themselves. They said the package was delivered and SIGNED for, then they say they dont have signing for their packages.
EMAIL from them
We've understood your situation and applied for a 【100%】 refund to your original payment method. The refund will be processed today. Typically, refunds take 15 - 25 working days, depending on the bank's processing speed. You might be concerned about the waiting time, but rest assured, you'll eventually receive it. Thank you for your patience and understanding.
The courier told me that the tracking information showed that the package had been signed for, but they could not provide us with proof of receipt.Please allow me to clarify the current situation. Since our products have been sold at very low prices, when choosing logistics services, we cannot choose delivery services with a proof of receipt that requires more fees. As you know, signature service requires more manpower and time costs, so it will be more expensive than ordinary delivery services.I know this is frustrating for you, but we hope you can understand our difficulty.







