First time purchased from Garden Imports. The item purchased was as described and of excellent quality. I had an issue with delivery which wasn’t the Suppliers fault. I contacted Ryan, Customer Servic... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
There were cheaper versions of this topsoil spreader available elsewhere, but becuase it's a heavy-use garden tool we wanted it to be robust so that it would last. We were not disappointed. This... Se mere
I bought one of the first Landzie compost spreaders from Garden Imports — fantastic tool for top dressing and levelling lawns. After years of use, the clasps wore down and I contacted Ryan, who rememb... Se mere
After having received a Rootslayer for use on our exceptionally stony soil, we were so impressed with it and its brilliant handling we decided to order another as a present for our son in law. We... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Garden Imports UK is a UK-based online retailer and distributor of gardening and lawn-care equipment. We offer specialist, high-quality tools you can’t easily get elsewhere, backed up by good service and fast delivery. We mainly provide Compost Spreaders, Lawn Levelling Tools (Lutes), High Quality Hollow Tine Aerators, Irrigation Systems, Battery-Powered Sprayers and Hand Tools (like spades, weeders, and dibbers). Our focus is on premium tools, innovative, good quality equipment designed for durability, precision and performance. Our customers are looking for better results and appreciate our fast delivery, easy ordering process and helpful, responsive customer service. We are proud to represent leading brands including Landzie, Artemis, Swardman, Radius Garden, FlowZone, Charles Dowding, SumiSoaker and Lawn Stryper.
Kontaktoplysninger
4,7
Fremragende
80 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to use web site.
Easy to use web site.
Very quick delivery ,less than 24hrs.
Good quality aerator and compost roller.
6. september 2025
Great communications from Ryan
Great communications from Ryan. My products were as described and arrived when they said it would arrive too
5. september 2025
Great service. Prompt delivery
Detailed description enabling choice of product best suited to my need (Knapsack sprayer)
Professional response & prompt delivery.
Great service
3. september 2025
Great equipment everything as I needed…
Great equipment everything as I needed and prompt delivery
2. september 2025
Ordered the Sumisoaker with the reel…
Ordered the Sumisoaker with the reel via the web page.
A really easy page to navigate through l, which always makes the buying experience worthwhile.
The soaker arrived well packaged and within a couple of days.
The reel is sturdy and well made, after a couple of minutes putting it together it was already to go.
A great piece of kit and works really well. The only thing you need to be aware of is the water is really fine so you get soaked when trying to move it :)
18. august 2025
Sumi Soaker
Livraison dans les délais. Le Sumi Soaker fonctionne bien pour le moment 👌
21. august 2025
The quotation was clear and the rental…
The quotation was clear and the rental was arranged very easily. The collection and drop off was also easy and the representative was cordial.
15. august 2025
Excellent customer service
Excellent customer service
Had a problem with delivery. Contacted the company and spoke with Ryan who immediately looked up my order details. He emailed me back within hour having resolved the problem and maintained contact through emails until I received goods within next 48 hours.
Very pleased with quality of product .
14. august 2025
Great product (Sumisoaker)easy to setup…
Great product (Sumisoaker)easy to setup which works perfectly with our low water pressure. It arrived ahead of schedule, great service
20. august 2025
Efficient and correct
20. august 2025
I bought this item on the of chance it…
I bought this item on the of chance it would work out for me, it did.
It worked as good as the damaged part i was replacing.
Perfect.Amazing Product.
19. august 2025
Excellent service
Excellent service, products and prices. Will hopefully be ordering for years to come and will be recommending to all my customers.
20. august 2025
Garden Imports above & beyond
Garden Imports helped me solve a problem that was nothing to do with them, they went above and beyond. Thank you so much for your help and I love the brilliant Root Slayer shovel which has already removed some very large & stubborn bamboo.
8. august 2025
Uopfordret anmeldelse
Avoid this company
Avoid this company at all costs. Hose developed a leak after the 2nd use, company outright refused to refund saying it it's developed a leak i must have damaged it!
All I did was follow their instructions.
It's not fit for purpose and the company garden imports don't seem to think the consumer rights apply to them.
I'm not the only person to have this problem from the company.
Having to go through the credit card company to request a refund through a charge back.
Edit - this company have tried to have this negative review removed from trust pilot by flagging it. Everything contained in this review is completely factual.
The evidence was submitted to the credit card company who agreed with me and refunded the money via a charge back..
19. juli 2025
Uopfordret anmeldelse
Besvarelse fra Garden Imports UK Ltd.
We're sorry you are disappointed, we get a lot of very positive feedback about the SumiSoaker and our customer service. The damage you reported was not a leak, but actually a rupture in the hose, which can only occur as a result of far too much water pressure being applied. The instructions provided are very clear and explain the steps to take when using the SumiSoaker. As a gesture of goodwill, you were offered a replacement free of charge but we did ask you to pay the postage cost given that this was a user error and not a manufacturing fault.
Solid buying experience.
Just bought a sumisoaker. I can't speak to the longevity of the product because I've only just used.
However, the buying experience was solid. Email confirmation of shipping via DHL within a couple of hours, and the hose was delivered a day or 2 later. Everything was advertised and seems to be working well.
2. august 2024
Uopfordret anmeldelse
Awful firm
I bought a Radius PRO Weeder from this firm. Their website described it as "an industrial strength stand-up weeder that pries out deeply rooted weeds and unwanted tree and shrub seedlings". It broke after a few uses when the blade split just below the handle.
I contacted the firm, but they refused to help and just falsely claimed that the failure occurred because the tool was "being used as a lever". I explained that this was not true and I had only used the tool to dig out weeds. They still refused to help.
I then asked them about the Lifetime Warranty that is clearly printed on the handle of the tool. They again refused to help.
This firm sells some nice looking stuff, but if things go wrong they will not help you.
Do yourself a favour and buy from a reputable firm that will stand behind the products they sell.
I was very close to buying some more of the Radius Pro tools from Garden Imports. I am just glad I didn't.
8. juni 2023
Uopfordret anmeldelse
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