I ordered two butterfly plant pot hangers. When they arrived they were beautiful but unfortunately one was damaged in transit. I contacted customer services was dealt with with swiftly and chuffed tha... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I needed to send gifts to friends and family in England from Australia at short notice. Your selection was great, delivery was extremely fast and efficient, and everyone was delighted with what they r... Se mere
Virksomheden har svaret
Wind rocker birds arrived today in perfect condition. They are exactly as described and are now installed in the garden, where a slight breeze has mobilised them. They are attractive and unusual and s... Se mere
I bought the bee wind chime as a present for my mother. It’s beautiful but it took myself & my husband 30 minutes to untangle all the parts. Please change the way it is packaged - I have wrapped each... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Garden Gifts is a small, independent business in the UK that has thoughtful gifting at the heart of everything we do. We believe in quality over quantity, which is why we've hand-pick every product in our catalogue, so you can shop with confidence for that perfect garden gift. Based in the beautiful UK Cotswold's, Garden Gifts has grown from a desire to create a unique collection of garden gifts for people who you'll always find in their garden, greenhouse or styling their home with nature. With gifts selected by gardeners for gardeners, we're passionate about thoughtful, joyful gifts that are kinder to the world. We have something for every Christmas, Birthday, Wedding, anniversaries, or just to simply add something unique to your interiors and outdoor space. Whatever is is you're searching for, we have wonderful gifts that are made to treasure. Fast, free delivery over £40 over at gardengifts.com!
Kontaktoplysninger
Storbritannien
- 01305 237329
- gardengifts@gardenesque.com
- gardengifts.com
Besvarelse fra Gardengifts
Hi Carrie,
I'm so sorry to hear that you feel that your item was not high quality, this is not what we want for our valued customers at all!
Please email us at gardengifts@gardenesque.com with a photograph so we can investigate this!
We really appreciate your honest feedback and I'd love to rectify this for you when you get in touch!
Warmest regards,
The Garden Gifts team
Besvarelse fra Gardengifts
Hi!
Thank you so much for your review and we're so happy that you enjoy our service and your gorgeous new item!
We hope to see you again soon :)
Warmest regards,
The Garden Gifts team
Prompt and well informed delivery
17. november 2022
Besvarelse fra Gardengifts
Hi Colin!
Thank you for your review and we're so glad to hear that your delivery went well!
Thank you for shopping with us and we hope to see you again soon :)
Warmest regards,
The Garden Gifts team
5 star service & delightful products
I bought a Wise Owl plant stake from Garden Gifts, not knowing quite what to expect, and the item was delightful. In fact, I liked it so much that I’ve since bought another for a gift. The packaging was exceptional & worth the charge of £5.99. Delivery was speedy too.
I have been in touch with the company by email and their customer service is excellent.
17. november 2022
Besvarelse fra Gardengifts
Hi Hazel,
Thank you so much for your wonderful review! We're so happy to hear you love your gorgeous Wise Owl plant stake and we're glad we were able to keep it safe with our exceptional packaging!
We'd also like to thank you for your compliment on our customer service, we really pride ourselves on it as we know that customers such as yourself are the most important part of any business, so THANK YOU for being an amazing customer!
Warmest regards,
The Garden Gifts team
Good product helpful staff
14. november 2022
Besvarelse fra Gardengifts
Hi John,
Thank you for your review and we're so happy that we could help you.
We hope that you continue enjoying your experience at Garden Gifts and we look forward to assisting you again in the future.
Warmest regards,
The Garden Gifts team
Unacceptable delivery charge trap.
Unfortunately a good experience was spoiled by this company adverting free delivery when you spend over £40. I spent £67 but was still charged £5.99 for delivery. When I complained they said that the website is wrong and they are trying to get the free delivery advert removed from their site. Despite several emails they refused to refund me the charge. A few days later it was still on the site. For £5.99 they have ruined their reputation and lost a future customer .
12. november 2022
Besvarelse fra Gardengifts
Hi Karen,
Thank you for the review and sorry to hear you are disappointed in your delivery charge. We are a small local business and due to rising costs we have had to introduce a small fee for our delivery, but I hope you'll agree the fully tracked, fast and reliable service is excellent value for money. We've worked hard to negotiate the best rates to offer onto our customers.
The delivery fee is clearly stated on the delivery page and throughout the checkout process, which was completed in order to place the order. We have also reviewed our site and emails again and can confirm that all mentions of our old delivery offer has been removed. However, if you have an example of the page you refer to, please email us at gardengifts@gardenesque.com and we will be appreciative of your feedback.
Pleased to hear you enjoyed your products and delivery service though.
Warmest regards
Claire
Speedy delivery and great customer…
Speedy delivery and great customer service thank you
10. november 2022
Besvarelse fra Gardengifts
Hi Susan,
Thank you for taking the time to share such lovely feedback with us.
We always love to hear from our wonderful Garden Gifts customers like yourself who have had a positive experience.
It’s a pleasure to hear that you have received great customer service from our amazing team and that they were able to assist you.
We hope that you continue enjoying your experience at Garden Gifts and we look forward to assisting you again in the future.
Warmest regards,
The Garden Gifts team
Some lovely products
Some lovely products. Really happy with my purchase, quick delivery as well.
31. oktober 2022
Besvarelse fra Gardengifts
Hi Lynda,
Thank you for taking the time to share such lovely feedback with us.
We always love to hear from our wonderful Garden Gifts customers like yourself who have had a positive experience.
It’s a pleasure to hear that you have received great customer service from our amazing team and that they were able to assist you.
We hope that you continue enjoying your experience at Garden Gifts and we look forward to assisting you again in the future.
Warmest regards,
The Garden Gifts team
Arrived next day!
Arrived next day!
Ordered 2 one for myself and 1 for a present. Love them
7. november 2022
Besvarelse fra Gardengifts
Hi Catherine,
Thank you for taking the time to share such lovely feedback with us.
We always love to hear from our wonderful Garden Gifts customers like yourself who have had a positive experience.
It’s a pleasure to hear that you have received great customer service from our amazing team and that they were able to assist you.
We hope that you continue enjoying your experience at Garden Gifts and we look forward to assisting you again in the future.
Warmest regards,
The Garden Gifts team
Besvarelse fra Gardengifts
Hi Jan,
Thank you for taking the time to share such lovely feedback with us.
We always love to hear from our wonderful Garden Gifts customers like yourself who have had a positive experience.
It’s a pleasure to hear that you have received great customer service from our amazing team and that they were able to assist you.
We hope that you continue enjoying your experience at Garden Gifts and we look forward to assisting you again in the future.
Warmest regards,
The Garden Gifts team
As endearing as it looked in the photo!
The item was delivered very quickly and it looked exactly as it did on the website. It's a present so I haven't given it to the person who's birthday it is yet but I think he'll love it.
6. november 2022
Besvarelse fra Gardengifts
Hi Jacqui,
Thank you for taking the time to share such lovely feedback with us.
We always love to hear from our wonderful Garden Gifts customers like yourself who have had a positive experience.
It’s a pleasure to hear that you have received great customer service from our amazing team and that they were able to assist you.
We hope that you continue enjoying your experience at Garden Gifts and we look forward to assisting you again in the future.
Warmest regards,
The Garden Gifts team
Besvarelse fra Gardengifts
Hi Lynn,
Thank you for taking the time to share such lovely feedback with us.
We always love to hear from our wonderful Garden Gifts customers like yourself who have had a positive experience.
It’s a pleasure to hear that you have received great customer service from our amazing team and that they were able to assist you.
We hope that you continue enjoying your experience at Garden Gifts and we look forward to assisting you again in the future.
Warmest regards,
The Garden Gifts team
Unfortunately the wrong item was…
Unfortunately the wrong item was shipped without a returns label and my enquiries have not been answered.
3. november 2022
Besvarelse fra Gardengifts
Hello,
I hope you are well and having a lovely day.
I am so sorry to hear that you haven't had a response to your email, I have checked our system and unfortunately cannot see anything from you. It looks as though there has been a delivery issue.
Please email us at gardengifts@gardenesque.com along with your order number and a photo of the item you received and I will get this sorted for you right away.
I am so sorry for the inconvenience caused and I look forward to hearing from you.
Warmest regards,
Roberta, Garden Gifts
Very good the goods wasn't what I…
Very good the goods wasn't what I thought for the price paid
1. november 2022
Besvarelse fra Gardengifts
Hi Caroline,
Thank you for taking the time to share such lovely feedback with us.
We always love to hear from our wonderful Garden Gifts customers like yourself who have had a positive experience.
It’s a pleasure to hear that you have received great customer service from our amazing team and that they were able to assist you.
We hope that you continue enjoying your experience at Garden Gifts and we look forward to assisting you again in the future.
Warmest regards,
The Garden Gifts team
Garden stakes for Christmas gifts
I received a telephone call explaining a situation and giving me options. On receipt my items were packed with care.
Excellent service. Will definitely shop here again.
1. november 2022
Besvarelse fra Gardengifts
Hi Shaz,
Thank you for taking the time to share such lovely feedback with us.
We always love to hear from our wonderful Garden Gifts customers like yourself who have had a positive experience.
It’s a pleasure to hear that you have received great customer service from our amazing team and that they were able to assist you.
We hope that you continue enjoying your experience at Garden Gifts and we look forward to assisting you again in the future.
Warmest regards,
The Garden Gifts team
Great plant pots company quick and packed really…
Great company quick and packed really well
22. oktober 2022
Besvarelse fra Gardengifts
Hi,
Thank you for taking the time to share such lovely feedback with us.
We always love to hear from our wonderful Garden Gifts customers like yourself who have had a positive experience.
It’s a pleasure to hear that you have received great customer service from our amazing team and that they were able to assist you.
We hope that you continue enjoying your experience at Garden Gifts and we look forward to assisting you again in the future.
Warmest regards,
The Garden Gifts team
Mr first order with Gardengifts
It was my first time using Gardengifts. I ordered the products and they arrived nicely packaged a few days later and I was kept informed of my parcels delivery as well.
I will use them again.
31. oktober 2022
Besvarelse fra Gardengifts
Hi Jill,
Thank you for taking the time to share such lovely feedback with us.
We always love to hear from our wonderful Garden Gifts customers like yourself who have had a positive experience.
It’s a pleasure to hear that you have received great customer service from our amazing team and that they were able to assist you.
We hope that you continue enjoying your experience at Garden Gifts and we look forward to assisting you again in the future.
Warmest regards,
The Garden Gifts team
Very happy. Fast delivery and very satisfied with…
Fast delivery and very satisfied with the product. Would buy from Garden Gifts again
28. oktober 2022
Besvarelse fra Gardengifts
Hi Laraine,
Thank you for taking the time to share such lovely feedback with us.
We always love to hear from our wonderful Garden Gifts customers like yourself who have had a positive experience.
It’s a pleasure to hear that you have received great customer service from our amazing team and that they were able to assist you.
We hope that you continue enjoying your experience at Garden Gifts and we look forward to assisting you again in the future.
Warmest regards,
The Garden Gifts team
Great choice and fast delivery
Great easy to use website, fantastic choice of products. When they came they are of very high quality and just what I was looking for.
24. oktober 2022
Besvarelse fra Gardengifts
Hi Abi,
Thank you for taking the time to share such lovely feedback with us.
We always love to hear from our wonderful Garden Gifts customers like yourself who have had a positive experience.
It’s a pleasure to hear that you have received great customer service from our amazing team and that they were able to assist you.
We hope that you continue enjoying your experience at Garden Gifts and we look forward to assisting you again in the future.
Warmest regards,
The Garden Gifts team
Pleased with items purchased hopefully…
Pleased with items purchased hopefully be received well at Christnad
27. oktober 2022
Besvarelse fra Gardengifts
Hi Margaret,
Thank you for taking the time to share such lovely feedback with us.
We always love to hear from our wonderful Garden Gifts customers like yourself who have had a positive experience.
It’s a pleasure to hear that you have received great customer service from our amazing team and that they were able to assist you.
We hope that you continue enjoying your experience at Garden Gifts and we look forward to assisting you again in the future.
Warmest regards,
The Garden Gifts team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.