gallantoro.com Anmeldelser 

warning warning do not deal with these th..fs they take your money and you dont here from them again

This company is a scam. Ordered online and have not received my items after many, many weeks and they're ignoring all phone calls and emails. They sent me one email saying the item that said "in stock" was out of stock, then after weeks of delays, I started calling and emailing them with inquiries and all were ignored and then my refund request was ignored as well. Complete silence. Take a look at the facebook and google reviews as well, many others scammed. Had to contact my bank to dispute the payment, which I've never ever had to do for hundreds of other online purchases in my life.

They went out of their way to make sure i could get a last minute Christening gift for my Niece. Very grateful, and the quality on the item was second to none. Will definitely be shopping with them again. Could not recommend enough.

Order placed 8 February 2026. Sale items. Email 20 February advising they don't have the stock.
No correspondence since. Won't answer phone. Escalating to Paypal for refund because this charlatan is nothing but a scam web front.
Do not make the same mistake and attempt to buy anything from this sham retailer.

I purchased a cast iron pan with my order totalling over $400. I did not receive confirmation of order and there has been no response to my multiple attempts to contact the business. I have also not received the order. I have had to initiate a chargeback request through my bank and am awaiting the outcome of that. Incredibly disappointing. I reached out to the brand who makes the item I purchased and they advised that Gallantoro are officially licensed to resell their brand and that they are a legitimate company carrying their cookware. I will be following up with the company to let them know of my very poor experience in hope they choose to end their association with this business.

Purchased goods from this site for Christmas. After well over a week of no activity and a followup email was told the stock was not received from the supplier. Asked for a refund and then radio silence. No replies to multiple emails asking what was happening with the refund. Had to initiate a charge back with our bank to finally receive refund.

The chess sets I ordered are beautiful. The board is smooth and seamless, and lovely to play on. The pieces are crafted well and have great weight to them. The whole set was better than I was expecting! We had no issues with the ordering or receiving process. The company emailed to ask if I needed a quick delivery & when I said it was for a Christmas present they said they would ship asap so I could get it on time.

Very, very slow to ship product. Very slow to respond to customer queries. Eventually got one of two products ordered, but only after having to follow up for two weeks to find out what the hell happened to my order. Very unprofessional business. Avoid.

Ordered a product, never heard from them again. Contacted them via their website to cancel my apparently non existant order, no response. Avoid at all costs.

Omg worst online store!!!! Do not use this site!!!!!

The writing is on the wall people. A lot of bad reviews here. I should have looked here first. Three months and I still have not received my product. Initially told it was out of stock but in the next shipment. Never arrived. Ceased communicating with me. AVOID

I have ordered from them twice and both times I have had issues and very poor customer service.

The first order (of product that was in stock) didn’t ship for 3 weeks, I had to email them repeatedly and then with NO response to my emails I get notification after 4 weeks that it had shipped.

Most recently I ordered a birthday present (valued at over $500) that took >6 weeks to ship. This time the communication was also terrible, with me asking for a refund after 3 emails with no response. Strangely rather than respond they shipped the present I ordered 6 weeks ago.

No items ever delivered. No delivery updates. The only way to track the parcel is through the Shop app where the item shows as delivered when it’s clearly not. Their customer support is unreachable via phone and they don’t respond to emails. Avoid all costs!

These guys sell quality. After 3-4 orders they stuffed one up stockwise, the lengths they went to too fix that speaks volumes to their values though. This was after them refunding part of an order that they still sent replacements months later.

Only thing to say when placing an order with these guys is too have patience, chuck them an email and wait. They'll get to it and they'll own any fuckups, once things arrive, try and break them the stuff they sell holds up under harsh conditions which is what at least I'm paying for. From japanese machetes to multitools to firepits and shirts I've gotten some over engineered quality stuff from this store and its all top notch. Firepit with cooking attachments sat in a backyard for a year with zero rusting, the shirts are literally my informal uniform on a cattle station. Pair of binoculars has held up in the back of a ute on dirt roads for yonks and is as good as new.

They moved warehouses and had a crap period and likely got a bit overwhelmed. So essentially just don't order if you want it tomorrow, if you want some good stuff and aren't on a time crunch they're an aussie business that has quality in mind.

Not sure about all these reviews claiming scam. I have been scammed by other companies before and these guys are not scammers. I have ordered and received a t-shirt and a hat separately. There were some problems with production of the t-shirt and they let me know and it arrived eventually. The hat came double quick time. I believe they are a genuine Aussie company trying to do the right thing by their customers but like often happens there can be problems with the supply chain. Just ask Woolies - they didn't even have eggs last week! I am happy to recommend Gallantoro.

Scam, ordered a product. After a few weeks had not received shipping details. When I contacted them Was told that the shipping cost was higher than quoted and needed more money, I asked for a refund, was then offered a lower shipping rate, again requested a refund….. have now stopped getting any communication. Buyer beware

Scam avoid at all costs. Like the others have said. They list items that they don’t even have as in stock, take your money then never deliver. Don’t waste your time with these scammers.

An absolute scam, they will take your money and pretend to send it out. I would recommend you steer clear of this company.

6 months and no joy, this company sucks!
Ordered an item, a month later it had not shipped, on contacting them I was told it had been oversold, but would be restocked soon.. 4 months later and no contact unless I had initiated it, still no item, so demanded my money back, 4 weeks later, still out $240 and very unhappy..

I only ordered a hat but loved the packaging it came in, really quick and when I wanted to see if they had other colours they were really quick and helpful.