We typically plan all of our trips and this sortie to the Galapagos and Machu Picchu was no exception except this time we included an agency, in this case the Galapagos Travel Center so as to facilita... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had a wonderful experience booking our vacation with Galapagos Travel Center. We booked a three island land-based tour with inter-island flights. Our advisor, Lorena, was an enormous help with answ... Se mere
Virksomheden har svaret
Our trip was excellent. We were treated very well by everyone. The accommodations were very good everywhere. The food was great. I think everything exceeded my expectations. We had a very great tour g... Se mere
Virksomheden har svaret
Grand Majestic is 5 star, absolutely fantastic. Galápagos Travel Center s not more then 3* because you book for me another hotel about I ask and don’t give any compensation. First day in Baltra befo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Galapagos Travel Center we guarantee our travelers expert customer service and perfectly personalized travel experiences to the Galapagos Islands and Ecuador. Traveling with us means having a relaxed and hassle-free experience, knowing that you will have a 24/7 backup service from our travel experts, always eager to help and assist you throughout the duration of the services acquired with us.
Kontaktoplysninger
265 Foch Street and 6 de Diciembre, 170143, Quito, Ecuador
- 1-877-260-5552
- socialmedia@galapagosislands.com
- galapagosislands.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Provided Numerous Options
Was responsive in offering various combinations of options regarding yachts and jungle lodges.

Besvarelse fra Galapagos Travel Center
Fantastic experience in a special place
Fantastic experience!! The boat we were on “Infinity” was faultless..,from expedition guides, all on-board staff to the rooms, activities and food!
However, I would like to comment that we were disappointed with the airport transfers- both from Quito and Guayaquil airports. The first time we had to wait for 30 mins and the 2nd, the driver didn’t turn up at all (ended taking an uber to the hotel). In my opinion, that part of the service reflects on the quality of the company. After long travels and language barrier, timely and efficiency of airport transfers are not to be underestimated.
I have decided to give 5* anyway because we had such a fabulous time and the positives greatly outweighed the negatives.
Wendy Australia
We dealt with Gabriela the whole way through the information and booking process
She was very efficient and answered all our queries quickly I cannot recommend her and the Company highly enough
We had a fantastic time from our Airport meeting, transportation to and from Ocean Spray and everything in between
Thank-you Gabriela! We have some wonderful family memories to share

Besvarelse fra Galapagos Travel Center

Besvarelse fra Galapagos Travel Center
Lorena was a super star
Lorena was a super star. Super communicative and went more than the extra mile to be helpful. An amazing experience from start to finish!

Besvarelse fra Galapagos Travel Center
Excellent organisation & a great tour…
Excellent organisation & a great tour put together by Fatia.

Besvarelse fra Galapagos Travel Center
The professional approach of this company
The exceptional attention to detail and organisation and support shown by thtis company made my holiday an experience to remember.

Besvarelse fra Galapagos Travel Center
Our trip to the Galapagos
Our trip to the Galapagos: Gabriela worked hard to give us a fully prepared trip and made great reccomendations. From arrival at the airport, being met and driven with a very friendly driver to the hotel, and then back again with an even friendlier driver to the airport for the flight to the Galapagos, everything was made as easy as possible. And the Eco Galaxy ship and crew were fabulous! A wonderful trip and made easy through the great planning by Gabriela.

Besvarelse fra Galapagos Travel Center
Great planning and communication
Galapagos Travel did an extremely good job of helping us plan a bucket list adventure. They were great communicators with quick responses and made sure we had everything completed and ready for our trip. Our thorough itinerary had us set for what was to occur that day. Other travelers on our ship were envious of all the detail provided to us.

Besvarelse fra Galapagos Travel Center
Well organized tour
Well organized tour. All information and bookings are accurate as described.

Besvarelse fra Galapagos Travel Center
On overall positive experience
Generally speaking, we had a positive experience with Galapagos Travel Center and our agent Sebastian. The cruise operator, Galagents, their staff and vessel, Galaxy Sirius, were excellent. My slight disappointment was when we tried to upgrade our flights, communication seemed to break down with Galapagos Travel Center, and we were unable to get the flight upgrades we had hoped for. The cruise operator successfully managed to upgrade our return flights and sadly I heard nothing via Galapagos Travel Center regarding the upgrades.

Besvarelse fra Galapagos Travel Center
An amazing trip
Our itinerary of 6 nights and 7 days in the Galápagos Islands worked like clockwork. The hotels were excellent, the drivers and guides showed up when the schedule said they would. The excursions were interesting, educational, and did an excellent job of giving us an extensive view of the Galápagos Islands. We could not have been any happier with the trip and the service of Galapagos Travel.

Besvarelse fra Galapagos Travel Center
Highly recommend!
We traveled on Nemo III on an 8 day cruise in the Galapagos and had an unbelievable experience. Our guide, Jairo, was so knowledgeable, engaging and fun! The accommodations, food, and the boat in general were all 5 stars. Highly recommend!

Besvarelse fra Galapagos Travel Center
Excellent guides and well coordinated…
Excellent guides and well coordinated transfers.

Besvarelse fra Galapagos Travel Center
Perfection
The catamaran tour on Cormorant II was the highlight, of course. A fantastic boat with superb lodging, food, and amenities through spectacular attractions. Nature guide Malena was a walking encyclopedia; and chef Javier was a human cookbook. Bravo to all of the 14 crew members. Before that, however, GTC provided everything it promised, with smooth airport pickups, excellent guided tours (kudos to Franklin!) in the Quito area, and seamless airline connections within Ecuador. Pricey, but worth every penny. Thanks Lorena and GTC.

Besvarelse fra Galapagos Travel Center
Excellent Agency
Reasonable price, excellent communication. attention to all the details

Besvarelse fra Galapagos Travel Center
Most of the travel arrangements worked…
Most of the travel arrangements worked out well with one exception. On the way back Quito after visiting the Galapagos, there was no one to pick us up at the airport in Quito. We made a number of calls and finally got through to someone who sent someone to get us and bring us to the hotel.

Besvarelse fra Galapagos Travel Center
Everything was excellent
Everything was excellent. Planning, communication, follow up. All great

Besvarelse fra Galapagos Travel Center
I was very pleased with the whole…
I was very pleased with the whole experience. We needed a lot of help. From additional hotel reservations (at the last minute), to specific dietary needs during our tour. It was all handled.
We were met at the airport by a driver. We were practically hand held going through customs. Our tour guide met us as soon as we arrived.
Galapagos Islands tour on the Horizon was awesome. 5 STARS.

Besvarelse fra Galapagos Travel Center
Fabulous Experience
Knowlegeable experienced staff eager to assist in making the experience top notch.

Besvarelse fra Galapagos Travel Center
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







