We typically plan all of our trips and this sortie to the Galapagos and Machu Picchu was no exception except this time we included an agency, in this case the Galapagos Travel Center so as to facilita... Se mere
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Se, hvad kunderne siger
We had a wonderful experience booking our vacation with Galapagos Travel Center. We booked a three island land-based tour with inter-island flights. Our advisor, Lorena, was an enormous help with answ... Se mere
Virksomheden har svaret
Our trip was excellent. We were treated very well by everyone. The accommodations were very good everywhere. The food was great. I think everything exceeded my expectations. We had a very great tour g... Se mere
Virksomheden har svaret
Grand Majestic is 5 star, absolutely fantastic. Galápagos Travel Center s not more then 3* because you book for me another hotel about I ask and don’t give any compensation. First day in Baltra befo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Galapagos Travel Center we guarantee our travelers expert customer service and perfectly personalized travel experiences to the Galapagos Islands and Ecuador. Traveling with us means having a relaxed and hassle-free experience, knowing that you will have a 24/7 backup service from our travel experts, always eager to help and assist you throughout the duration of the services acquired with us.
Kontaktoplysninger
265 Foch Street and 6 de Diciembre, 170143, Quito, Ecuador
- 1-877-260-5552
- socialmedia@galapagosislands.com
- galapagosislands.com
4,7
Fremragende
224 anmeldelser
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Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great naturalist guide ( Carlos)and…
Great naturalist guide ( Carlos)and crew members and other people we enjoyed time with from all
Over on small cruise! The only way to see the Galapagos Diana and all of the staff were wonderful esp our guy who was quick to clean up our rooms each day! Just the best and great adventures!
30. juli 2025
Besvarelse fra Galapagos Travel Center
Hi Dolly!
Thank you for choosing us for this meaningful journey. It was our pleasure to help make your experience as enjoyable as possible!
Warm regards,
Galapagos Travel Center Team
Not worth the cost
I found the experience less exciting than what I expected and paid for. Excursions were repetitive (how many times you need to see blue footed boobies?). The trip to Genovesa was too long and practically useless. I suggest it be eliminated from the itinerary. And by the way, the food was sort of average, not worthy of a super deluxe cruise. I would not recommend this cruise.
25. juli 2025
Besvarelse fra Galapagos Travel Center
Dear Farhad,
Thank you for sharing your feedback. We are genuinely sorry to hear that your experience did not meet your expectations. The Galapagos are renowned for their incredible biodiversity, and we aim to offer a range of excursions that showcase its unique wildlife, but we understand that preferences can vary.
Your comments about the excursions are valuable, as we continually work to improve the experiences we offer. Regarding the food, we appreciate your feedback and will share it with our culinary team to ensure it meets the high standards of the cruise. We truly hope you'll give the Galapagos another chance in the future, as there’s always more to explore and enjoy on this incredible archipelago!
Warm regards,
The Galapagos Travel Center Team
Excellent experience
Everything was smooth and well organized. The guides (Charlie and Juanito) knew everything, even when asked about very detailed specifics! Also, the ship Infinity ran a smooth operation under supervision of chief of staff Edison. We had a minor health issue and everybody made the extra mile to help us resolve our situation. The food was great, the cabins were clean, the ship was nice, and of course, the islands are a true wonder that needs to be seen once in a lifetime.
25. juli 2025
Besvarelse fra Galapagos Travel Center
Thank you so much for your kind words!
We’re really happy to hear that everything went smoothly on your trip and even more so to know that you’ve fully recovered. We hope this adventure will always hold a special place in your memories. Galapagos is truly one of a kind!
It was a real pleasure to be part of your journey.
Best wishes,
Galapagos Travel Center Team
Excellent communication
Excellent communication, advice and help with airfares. Galapagos trip was absolutely first class
25. juli 2025
Besvarelse fra Galapagos Travel Center
Hi Hervé!
We're so happy to hear that everything was excellent, and we truly appreciate you choosing GalapagosIslands.com to be part of your trip.
Thank you for your feedback.
Warm regards,
Galapagos Travel Center Team
Besvarelse fra Galapagos Travel Center
Thanks for your feedback. Diana always takes care of providing all the necessary information for your trip. All of us at GalapagosIslands.com are very happy to have accompanied you on this experience!
Best wishes,
Galapagos Travel Center Team
Besvarelse fra Galapagos Travel Center
Hi Patricia!
Thank you for choosing us for this meaningful journey. It was our pleasure to help make your experience as enjoyable and memorable as possible!
Warm regards,
Galapagos Travel Center Team
A must do trip
Everything from beginning tto end was well organized, well articulated and it followed through as expeted. This mini cruise ship is a perfect way to travel.. The guides and staff were excellent and knowledgeable.
8. juli 2025
Besvarelse fra Galapagos Travel Center
Hi Stephen!
We're so happy to hear that you had a perfect experience, and we truly appreciate you choosing GalapagosIslands.com to be part of it.
Thank you for your feedback.
Warm regards,
Galapagos Travel Center Team
Our travel adviser
Our travel adviser, Andres made all the arrangement in a timely manner. When we noticed an error with the name on airline ticket - he got it corrected. His efforts made our trip easy and without trouble
8. juli 2025
Besvarelse fra Galapagos Travel Center
Thanks for your feedback! We are proud to have a team committed to providing you with the best service. Andrés will be very happy to know that his help is reflected in this great adventure for you.
Warm regards,
Galapagos Travel Center Team
It was a great boattrip
It was a great boattrip! The guide and the crew were so helpful and caring. The itinerary was good and the excursions also.
8. juli 2025
Besvarelse fra Galapagos Travel Center
Hi Björn!
Thank you for your review. We are glad everything was great! It was a pleasure helping you organize it.
Warm regards,
Galapagos Travel Center Team
Besvarelse fra Galapagos Travel Center
Thank you for your comment! We're always happy to assist with any questions or concerns that may come up. Count on us to be here for you! Thank you as well for your greeting to Gabriela!
Best wishes,
Galapagos Travel Center Team
Besvarelse fra Galapagos Travel Center
Hi Faye! Thanks for your feedback. Lorena always takes care of providing all the necessary information for your trip. All of us at GalapagosIslands.com are very happy to have accompanied you on this experience!
Best wishes,
Galapagos Travel Center Team
What an unbelievable experience
What an unbelievable experience. The logistics were choreographed perfectly. Fatima our travel advisor coordinated everything. Infinity was a great yacht and the cabin was everything we expected. The crew and guides went overboard to accommodate us. Then there was the Galapagos experience which was unbelievable. The hikes and the snorkeling experiences were amazing.
22. april 2025
Besvarelse fra Galapagos Travel Center
Hi Don and Maren!
We're so happy to hear that you got to experience one of the most unique places on Earth! We're thrilled to have been part of your journey and that we could help make it unforgettable.
It was truly a pleasure to be part of your trip!
Warm regards,
Galapagos Travel Center Team
Ecuador and Peru Travel
Everything went according to schedule; drivers and guides were excellent, especially Fernando for our Quito-Mindo excursion. All scheduled activities were enjoyable, memorable and on time. Our Travel Contact, Lorena, was responsive and helpful for our planning and questions. Thank you!
24. april 2025
Besvarelse fra Galapagos Travel Center
Thank you so much for your feedback! We're so happy to hear you enjoyed the great service from Lorena and Fernando. They always go above and beyond to make sure our guests can relax and fully enjoy their adventure without a worry.
Thanks for choosing us!
Warm regards,
Galapagos Travel Center Team
Great customer service
Great customer service, quick response to numerous questions about destinations, and a really personalized experience while traveling. We visited Ecuador and spent amazing time in Quito on adventures outside the City, and then staying on a luxury ship in Galapagos Islands which was a true bucket list location for us.
3. maj 2025
Besvarelse fra Galapagos Travel Center
Hi Sunny! Thank you for your kind words.
We take great pride in creating meaningful, seamless, and unforgettable experiences for our guests, and your feedback truly inspires us. It was an honor to be part of your incredible adventure!
Best wishes,
Galapagos Travel Center Team
Excellent 5* experience throughout !
Excellent 5* experience throughout from initial booking process ( lots of questions from us, all answered promptly , easy accurate payment/billing etc) , to the excellent itinerary 8A which gave us much variety of wild life, activities and landscapes, boat ( Natural Paradise) , the onboard experience ( food, service, comfort) & finally our guide ( Alejandra)
For us, the duration was perfect , covering the diversity of Galápagos. The activities were awesome too - snorkeling with hammerhead sharks was one highlight)
Galápagos Travel Center really does an excellent job of ensuring a smooth trip from beginning to end.
29. april 2025
Besvarelse fra Galapagos Travel Center
Hi Julie!
Thank you for your wonderful comment! We know how important it is to trust a company when you are planning a trip of a lifetime, and we are so honored that you chose us. We are proud to have a team of experts in the destination and always ready to offer you the best based on your needs.
Warm regards,
Galapagos Travel Center Team
Excellent customer service from Galapagos Travel Center!
Diana Endara is excellent! She always replied to our emails responding completely to our questions. We were thrilled with our 8 days/7 nights journey on the Infinity.
22. april 2025
Besvarelse fra Galapagos Travel Center
Hi Ruth!
Thanks for your feedback! We are proud to have a team committed to providing you with the best service. Diana will be very happy to know that her help is reflected in this spectacular adventure for you.
Warm regards,
Galapagos Travel Center Team
Diana was especially helpful.She made…
Diana was especially helpful.She made the booking process easy and answered all my questions.
21. maj 2025
Besvarelse fra Galapagos Travel Center
Hi Brad!
Thanks for your feedback! We are proud to have a team committed to providing you with the best service. Diana will be very happy to know that her help is reflected in this spectacular adventure for you.
Warm regards,
Galapagos Travel Center Team
We were very impressed
We were very impressed! Their pre-travel communication and arrangements were wonderful. They always answered all of our questions. The accommodations and tours were all great, and we enjoyed our tour guide, Isabel.
6. maj 2025
Besvarelse fra Galapagos Travel Center
Hi Sue!
Thank you for sharing your feedback! We are very happy that you have lived this at the hands of our attentive staff that accompanies you at every step of your journey.
It was a pleasure to organize and be a part of all of this.
Warm regards,
Galapagos Travel Center Team
Galapagos travel center makes planning easy!
Galapagos travel center has an excellent web site that helps you evaluate options for your Galapagos trip…speaking to our friendly agent really helped us confirm decisions and finalize our trip. We appreciated the coordination with hotel nights in Quito and airport transfer and domestic flights. It was an easy experience- and the trip was wonderful in every way.
21. april 2025
Besvarelse fra Galapagos Travel Center
Hi Allison!
Thank you very much for sharing your comments with us! We love knowing that you had a great trip. All of us at GalapagosIslands.com are very happy to have accompanied you on this experience.
Best wishes,
Galapagos Travel Center Team
Besvarelse fra Galapagos Travel Center
Hi Howard!
Thank you for your review. We are glad everything was great!
It was a pleasure helping you organize it.
Warm regards,
Galapagos Travel Center Team
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