Appalling service. Avoid
Appalling service. Two days before the due delivery of the king size bed I ordeeed and paid for the month prior, they called to say they wouldn’t have the bed to deliver. The lady said ‘you’re single so you can have a single bed until yours turns up’. I refused this and they reluctantly delivered a very uncomfortable, poor quality double bed and asked me to keep the plastic on it while I slept in it. A few weeks later after chasing numerous times, the delivered my king size bed. It was faulty and the
Manager committed to come and repair it that week. He never got back to me and had a serious attitude telling me if I had bought my bed in Dreams I wouldn’t have got a loan bed and k should be grateful. They never did come to repair the bed and I had to pursue a consumer protection case via my credit card to get any response from them. All the while there was zero
Apology. A bit short sighted of them given there was other furniture in the shop I was keen to buy but I won’t spend another penny there since their attitude is appalling once they have someone’s money.