Very helpful staff especially Simon Hill. He was very patient with us when we changed our order and handled all the arrangements super efficiently. Now have just what we wanted a really lovely low cab... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had an amazing experience with furnish.co.uk. I ordered few dinning chairs and didn't realise that only 1 was available. Simon got back to me with options in a very short time . Ended up ordering... Se mere
Urbino white gloss tv unit. Overall it looks good however - it took 4 hours to assemble versus the suggested 90 minutes in the instructions. Instructions not the easiest to follow but got there eve... Se mere
Ordered a beautiful chair many months ago. During the height of the pandemic. Simon kept me up to date with delivery details and unfortunately delays. ( nothing in the scheme of things!) Arrived at... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Furnish is an award-winning home interiors and furniture store founded in 2010. We take the hard work out of shopping for your home by bringing you the best and most stylish furnishings direct from the designers and boutique sellers.
Kontaktoplysninger
63/66 Hatton Garden, Fifth Floor, Suite 23, EC1N 8LE, London, Storbritannien
- 0345 544 4044
- hello@furnish.co.uk
- furnish.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Misleading information on website
Misleading information on website. I placed an order on 15th October, at which time the website stated delivery within 14 days. A month later I have just been told the items have still not been received in this country, and are now expected in a week’s time, and then delivery will be a few days later. So all in all this will be five to six weeks. Frustratingly, the website now shows a delivery time of three to five days - with deliveries available four days before the items are even due in stock. Very misleading and extremely poor customer service
Amazing company ,great customer service .Highly recommended
I had an amazing experience with furnish.co.uk. I ordered few dinning chairs and didn't realise that only 1 was available. Simon got back to me with options in a very short time . Ended up ordering other model however Simon been very supportive and very quick and helpful . He also offered me a" thank you" refund. More than happy with this company , highly recommended.
Had stock that was unavailable elsewhere.
Had stock that was unavailable elsewhere. Delivered when they said they would. Desk had a small assembly problem with one of the components. Very apologetic when I phoned up to report this. They got on it pretty sharp and got me a replacement part straight from the manufacturer.
Beautiful mirror arrived in perfect…
Beautiful mirror arrived in perfect condition.. very response when delivery was delyed! Delighted :)
TV unit arrived quickly
TV unit arrived quickly, easy to put together. Good communication throughout as I was kept up to date. Looks great in my living room. Intend ordering table to match. Thank you.
Would recommend
Next day delivery (didn't pay for it) and product as described. First I've used them but on the basis of my only experience I would definitely recommend.
I ordered an item from Furnish.co.uk in…
I ordered an item from Furnish.co.uk in April. I was told the item could take 3 weeks for delivery, after the 3 weeks I emailed enquiring my order, to then be told it could take up to another 3 weeks. After the 3 weeks I emailed once again to then be told it would be August before my delivery is with me. 4 months after I ordered it!
I then checked google and Funish.co.uk to find they are still advertising the same item as in stock, when they don’t even have them from their supplier.
The timelines of delivery are extremely poor and I had no other option but to cancel my order. I await my refund.
Cannot fault this company
Cannot fault this company, ok, took longer than normal for delivery due to covid but kept updated throughout & was coming from Italy.My husband enjoys DIY so found assembly ok, I would definitely use Furnish again as the items look fabulous & different to "the norm"
The good and the bad all in one
The good and the bad all in one, ordered a tv entertainment unit in grey. The order was delivered last week, late because of the coronavirus with packing damage which we informed them about by phone before opening. The instructions are a nightmare with no idents on any item which forced us to phone them for information which was done quickly. overall the assembly went ok but not for someone new to DIY. On the downside, the drawers are awful really weak and only good enough for remotes with no supports which most manufacturers have these days. PLEASE NOTE THE SCREWS FOR THE PLASTIC BRACES FOR THE BACKS OF THE MAIN UNIT AND DRAWERS ARE REALLY TO LONG AND EASY TO DAMAGE THE OUTSIDE WALL IF YOU DRIVE THEM IN TO FAR, PRACTICALLY ON THE DRAWER ASSEMBLY AND KEEP AWAY FROM CORNERS The unit looks great but I personally would have paid extra for soft close drawers and better quality drawer assembly structure. This unit could have been superb with just a few tweaks. Cheap and looks great but lacks quality.
This company does what it says on the…
This company does what it says on the tin, although we ordered on New Years Day the item had an attempted delivery on the next working day. Unfortunately we were not informed it was coming so the delivery was not made until after the weekend. The items were well packed and in first class condition, we ordered 2 small tables to match the Jura furniture we already had from another company and we are very pleased with what we received, highly recommended company for speed of delivery, cost and quality.
Goods arrived damaged and they refused…
Goods arrived damaged and they refused to take them back unless I paid £49 for collection.
Nice entertainment unit
Nice entertainment unit. Delivered next day.
Very quick reply to emails
Bought some furniture then changed my mind and customer service was really good as they replied to my email immediately and refunded
Quick delivery. Lovely items.
I ordered a white gloss TV unit and matching sideboard. Delivery was within two weeks and they look great. Thanks.
Lovely sideboard
shocking service
1 star as you cant choose 0. I ordered a tv unit with the option of next day delivery. I, however chose to have it delivered later, 3 days later in fact which gave me time to book a day off work to be home to receive the item. 9 weeks later im still waiting for my item to be delivered! they have used excuse after excuse, they've even blamed the chinese new year for a further 2 week delay, as it wasnt expected! also the 5 items they had in stock just all happened to get damaged in a warehouse accident. I would not recommend orderering from this company due to my issues and experience, from being passed onto the the company who manufacture/import the furniture and not furnish, who appear to heve disappeared
Ordered two chairs 4 weeks ago.
Ordered two chairs on the ..7/11/18 said delivery would be soon... haven't heard a thing. No chairs..no email no update.. had an initial confirmation email.. then haven't heard anything
Very disappointed
I have sent an email..
No response. Luckily paid for this on credit card . I am cancelling the order.. I am not impressed.
Urbino white gloss tv unit
Urbino white gloss tv unit.
Overall it looks good however - it took 4 hours to assemble versus the suggested 90 minutes in the instructions. Instructions not the easiest to follow but got there eventually (I'm well versed on flat pack). A few slight marks on the unit, not from the assembly.
I'm not put off using the company again however I expected more for the price.
Chinese cabinet arrived in under 7 days…
Chinese cabinet arrived in under 7 days and looks great. Nice delivery driver
Ordered yesterday a computer desk
Ordered yesterday a computer desk, arrived today like described on time, all perfect and no trouble :)
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