My old Furbo would not connect to WiFi. Thoroughly investigated using technical support. Although my device was out of warranty I was given a discount on a replacement which arrived promptly. The orig... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It’s great, I love that I can see my dog when I’m not in, it’s reassuring to watch her relaxed. She loves the food dispenser and goes to sit by the Furbo when she here’s it make a noise, waiting for h... Se mere
While the camera works well the constant subscriptions and automatic subscription sign ups are disgraceful. An expensive camera that is the same exact as my k mart one, but with a lot more money put i... Se mere
Absolutely horrendous customer service no consistency and they keep sending auto bot responses even when connected to a person supposedly! They suggest going to click on certain pages and instructions... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My old Furbo would not connect to WiFi
My old Furbo would not connect to WiFi. Thoroughly investigated using technical support. Although my device was out of warranty I was given a discount on a replacement which arrived promptly. The original device was 5 years old so very satisfied with the service I received.
Great camera and customer service
Great camera and customer service . Really helped with my dogs anxiety whilst I pop out
While the camera works well the…
While the camera works well the constant subscriptions and automatic subscription sign ups are disgraceful. An expensive camera that is the same exact as my k mart one, but with a lot more money put into marketing and useless subscription based products that do not enhance the product at all.
Good product.
Excellent products and customer…
Excellent products and customer service. Highly recommended
Brilliant
It’s great, I love that I can see my dog when I’m not in, it’s reassuring to watch her relaxed. She loves the food dispenser and goes to sit by the Furbo when she here’s it make a noise, waiting for her treat. Getting the notifications is great and I love that it will play calming music if she’s barking for too long and then gives a treat when she’s stopped
This gives a complete peace of mind if…
This gives a complete peace of mind if you have leave your pet for a while, you can see how they are doing in most areas with the 360.
Furbo Nanny is a poor experience and…
Furbo Nanny is a poor experience and utter waste of money. I wish I'd seen the reviews here before purchasing. The app thinks everything but my cat, is a cat. Whether that's me, a sofa pillow or an object in my coffee table. Don't waste your money
J’ai trois caméras à la maison comme ça…
J’ai trois caméras à la maison comme ça je peux toujours surveiller mon chien Malki
J’adore recevoir les notifications pour voir ce qu’il fait !
Assez pratique pour l’occuper ou pour lui envoyer les friandises quand je vois qu’il s’ennuie
Absoluter Horror!!!
Absoluter Horror!!!
Ich habe eine cam bestellt und die Lieferung dazu nicht erhalten.
Der Support ist immer ein bot.
Ich werde nun Käuferschutz einreichen.
We recently purchased the furbo 360°…
We recently purchased the furbo 360° large camera and we absolutely love it. It's been the best doggy camera we've ever purchased. It has so many great features, like the alerts of unusual behaviour, the opportunity to capture cute pictures of your fur baby and the treat tossing is genius. This feature is particularly good to help my dog stop barking when we aren't home. We would absolutely recommend this product to our friends with pets. It gives us peace of mind when we aren't able to be home. Really pleased with our purchase!
pésimo servicio al cliente
pésimo servicio al cliente, llevan 10 días sin poder lograr enviar mi pedido, dicen que mi dirección no la pueden poner en su sistema, pero en cualquier lado si deja, amazon , mercado libre , ebay, etc etc.
No solo han tardado en enviarlo, tuve yo que estar mandando correos , por qué si no lo hubiese hecho, nunca hubiese yo sido notificado de los hechos, sigo en espera y no dan ninguna respuesta clara, si van a comprar compren por amazon o algo así, no con ellos, PÉSIMO
Stay away
The onboarding and purchasing experience should be a warning as to how bad their product is.
They will not allow you to buy more than 2, they don't include a charger (and don't tell you that till after you order) and the one they insist you buy is out of stock.
Their support will blame you for all their problems. The software is buggy as hell as well. A vibe coded app would do better.
Absolutely horrible
Absolutely horrible. Setup is a nightmare. The app is extremely limited. Instructions do not match reality. Everything about it is designed to force you into a subscription. Hate it. Furbo Mini 360.
Mauvais rapport qualité prix
J'ai acheté une caméra Furbo il y a 4 ans. La caméra est fixe. Donc le prix est très élevé pour une caméra qui n'est pas à 360°. La caméra est peu utile si le chien n'est pas dans l'angle de la caméra.
Et la connexion avec le wi fi fonctionne très mal : la caméra se déconnecte TOUT LE TEMPS du wi fi.
La distribution des croquettes fonctionne bien et mon chien est content. Je regrette l'achat de cette caméra dont le prix est beaucoup trop élevé juste pour lancer des Friandises à mon chien.
AWFUL. DO NOT BUY.
AWFUL. Do not buy. I purchased a furbo in July 25 and had a free trial for furbo nanny. Absolutely loved it and didn’t know how I had ever lived without it. Would have paid for a subscription without a doubt. Then on the day that my free trial ended I started to receive LOADS of notifications saying that my dog was barking when I knew she wasn’t (I was at home with her). This has continued ever since. I contacted them in August 25 and I’m still going back and forth with them now. They claim that the sensitivity is higher when you don’t have the subscription to alert you to your dog barking. I have countered this by asking them how this makes any sense. You can’t watch back videos when you don’t have the subscription, so say you’re at work in a meeting, you come out of the meeting to see 8 barking notifications. This is obviously quite concerning, but you can’t go back to view the clips without paying!!! It’s a complete and utter scam. I didn’t have a single false notification whilst I had the free trial, all of it was completely accurate. Then the day the trial ended I was suddenly getting sometimes 50 notifications a day. I sent multiple videos to them so they could see that there was just a very low tv volume in the background. All they did was deny any wrongdoing and claim that it was the TV setting the notifications off. If that’s the case then what an absolute rubbish device! What is the point of that? I need to know when my DOG is barking, not when someone sneezes or when there’s a small bit of chatter in the room. They’re trying to tell me that it can’t distinguish between a dog’s bark and a human’s cough, but when you pay for the subscription it can (and it genuinely was when I had the free trial) distinguishing between my dog barking, howling, crying etc. I would never pay for the subscription now after learning that it’s a complete scam and I urge you to read this before buying a furbo. I am going to get rid of mine as it’s virtually just a piece of junk now.
This product is a scam
This product is a scam, it says all over the product page and internet that it doesn't require subscription for basic features but thats not true! I got the 360 dog camera and check on the sales page that it doesn't need a sub but it's not till you setup the app that it tells you that you need a sub for all features!!
I’ve been very happy with the camera
I’ve been very happy with the camera. And the Nanny is interesting 🤨. Very happy with it. Wish it fit more treats than it does but it’s still cool to be able to say “hey fur baby here’s a treat!”
The Furbo is absolutely awful
The Furbo is absolutely awful, please save your money. It worked ok for less than a week and now has great difficulty connecting to the app. The app doesn't load anything and on the rate occasion it does it crashes within seconds.
I mostly don't get notifications but when I do they're always 20-30 minutes after the activity. When I try to dispense a treat it either doesn't load or makes the squeaky noise to alert the dog that a treat is coming and then crashes before dispensing it.
I really wish I'd read reviews before ordering it as this seems to be a very common experience.
Please please save your money.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








