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FUN. Pet Store Anmeldelser 2

•
TrustScore 3.5 ud af 5

3,5

Dyrehandel
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Dyrehandel

Skrevet af virksomheden

Dear Customer, ​We are a proudly 100% Australian-owned business based in Melbourne, and we genuinely value each and every customer. Our mission is to be a responsible seller by providing high-quality products and attentive customer service. We are fully committed to resolving any issues that may arise for our customers. ​Please rest assured that if you encounter any problems with our products or delivery, you can reach out to us at your earliest convenience. We are always happy to assist and ensure your concerns are addressed. As a small business, your feedback and reviews are extremely important to us. We sincerely ask that you allow us the opportunity to provide after-sales support before leaving a negative review. Your satisfaction matters greatly to us, and we are committed to making things right. ​To ensure a seamless resolution for any product-related concerns, all orders come with a 1-year warranty. In rare instances, a product may arrive with imperfections or may not fully meet your expectations. In such cases, we kindly ask that you provide a few photos or a short video demonstrating the issue. This will help us conduct a thorough investigation and report it to our supplier on your behalf. Once the issue is confirmed, we will promptly arrange for a replacement order or provide a full refund, as per your preference. While we strive to ensure a smooth shopping experience, we acknowledge that delivery timeframes are sometimes beyond our direct control. However, we are more than happy to assist with courier-related issues to ensure your satisfaction. We greatly appreciate your understanding and support, and we look forward to hearing from you. Thank you once again for choosing to shop with us! FUN. PET STORE

Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

2 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 2 ud af 5 stjerner

Bowls Do Not Fit

While the cat bowls are very cute, the bowl and elevated stand do not fit together, and make so much noise when my poor kittens eat. I expected that the dishes would fit in line with each other. Highly disappointed!

26. december 2024
FUN. Pet Store-logo

Besvarelse fra FUN. Pet Store

Dear Hannah,

Hope you and your cats are doing well.

We appreciate your patience while we're looking into your order details.

We are sorry that the product didn't meet your expectations. We are aware of how frustrating a faulty product can be. Please accept our apologies for your unsatisfied shopping experience.

We are dedicated to being a responsible seller. If it's a fact that the product has an issue, we are committed to addressing it to ensure your satisfaction.

The product you purchased features a two-piece design consisting of a separate bowl and plate, which can be used individually for serving both dry and wet food. Alternatively, you can stack them together for combined use, depending on your preference.

We appreciate you bringing this to our attention. However, we have not received any prior feedback indicating issues with this product.

To help us assess the issue more effectively, could you please kindly take a few photos or a short video demonstrating the problem you mentioned? We are happy to conduct a thorough investigation into this matter and report to the supplier for you.

As soon as we confirm that the product is indeed faulty, we will send you a replacement order without delay.

Greatly appreciate your understanding, and looking forward to your response.

Kind Regards,
Customer Solutions

FUN. Pet Store

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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