Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Terrible misleading order on 5/4/23. Did not recieve as promised . Not told their shipping wouldn't dealer for mothers day. I would not do bussiness cause they gave false hope product would be reciev... Se mere

Bedømt til 1 ud af 5 stjerner

Do NOT buy anything from Frophe, the items looks NOTHING like the pictures. The necklaces I bought have so many flaws and they just look cheap (not 18 k gold plated nor sterling silver as promised), a... Se mere

Bedømt til 4 ud af 5 stjerner

I ordered a necklace for my friend's birthday, and it arrived a little later than I expected. It wasn't a major issue, but I'm always concerned about shipping times when shopping online, especially fr... Se mere

Bedømt til 1 ud af 5 stjerner

Diese Seite ist absoluter Betrug. Ich habe eine Kette für meine Mutter und Großmutter zu Weihnachten bestellt. 1. Wurden bei beiden Bestellungen meine Adresse beim Versand falsch angegeben obwoh... Se mere

Virksomhedsoplysninger

  1. Guldsmed
  2. Bijouteri

Skrevet af virksomheden

frophe is an jewelry manufacturer that offers fashionable and gorgeous personalized jewelry. We get professional team of designers to turn names and initials into lovely pieces of jewelry. Wide categories such as name necklaces, monogram chocker necklaces and family pendants come with good quality and competitive pricing via using of the latest jewelry making technology. Factory procedures are well organized to bring about efficient service delivery. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to satisfy all our clients. We are looking forward to see you on frophe.com enjoying our designs made with a lot of passion. Each piece can be personalized by choosing the name, initials ,lettering type, metal and stones to meet your personal sense of style.


Kontaktoplysninger

2,5

Under middel

TrustScore 2.5 ud af 5

30 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 20 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Bad quality necklace

1. Almost a month delivery time.
2. Product is not near to expectation. Names on necklace are not at all visible.
3. Overpriced considering quality.

Overall, not satisfied at all. No more purchases from Frophe.

29. november 2025
Uopfordret anmeldelse
Frophe-logo

Besvarelse fra Frophe

Thank you for your reply. Our after-sales customer service team will contact you as soon to address your issue.

Bedømt til 1 ud af 5 stjerner

Do NOT order from this "company"!

Order took a LONG time to receive. They have a 30 day return policy, but it takes longer than 30 days to receive the order. Then, I had a serious allergic reaction to the metal in my necklace!! I made several attempts to get a refund or exchange and haven't received a return call or email. That was 3 weeks ago.

22. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Worst place to buy anything.

Worst place to buy anything.
No customer service. I paid extra for expedited shipping on Feb 4th and I have still not received my order. Save your time and money and avoid this garbage company.

4. februar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

SPAM!!!

Diese Seite ist absoluter Betrug. Ich habe eine Kette für meine Mutter und Großmutter zu Weihnachten bestellt.

1. Wurden bei beiden Bestellungen meine Adresse beim Versand falsch angegeben obwohl ich bei der Bestellung die richtige Adresse angegeben habe
2. Wenn man eine E-Mail an das Kundenservice schreibt bekommt man nicht einmal eine Antwort
3. Die Sendungsverfolgung ist auch nicht korrekt.

12. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolutely fraud

Absolutely ridiculous. Do not order from this company. It is one hundred percent scam. I paid 8 dollars extra to receive the item within 5 business days for someone’s birthday. It has been 13 days, and I have not received the item yet. Their delivery tracking site is also one big scam because it showed me that item should be here 6 days ago, but the screen and delivery information keeps changing. The company is in China and I had no choice but to dispute the claim today after 13 days. I have to wait for my bank and I ended up buying another gift

15. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Stealing money

This business is very bad! They don't communicate with customers and don't answer emails, specially when you ask for refund.
They are fake, deliver damaged product and steal you money. Return policy is a lie bcs when you try to return product, they just ignore you.

1. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don't bother

A) This company is in China
B) I paid $7.99 for 3-5 day, expedited shipping. I received the product 16 days after the order was made
C) I asked 2x for a refund of the $7.99 and received no response and no refund
D) The product was purported to be sterling silver. It is not.

24. maj 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Don't pay extra for 3-5 day shipping

The necklace was fine. My issue is that I paid extra for 3-5 business day shipping so it would arrive a few days before Mother's Day. It arrived 13 days after I ordered it. 5 days after Mother's day. I asked for a refund of the express shipping, but the email just say, and I quote: "Your order has been delivered. Please check your inbox. Thank you."

16. maj 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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