This is the third time I have bought online from this fabulous shop. The service is always excellent, with quick delivery and good quality but responsible packaging. The products are always exactly... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I can’t recommend Frontiers more- I had some questions about sizing and was extremely helpfully provided photos by the person I talked to via the online chat that demonstrated my cardigan’s fit. My ca... Se mere
I always get some a warm welcome to when I arrive. I feel free to browse through rails of clothes that are appealing by their individuality, their colours, design and most of all such beautiful textu... Se mere
It's a bold claim to make, especially for people like us who also shop in London and other major cities, but I would say that both Frontiers women and men are the two best curated clothing stores that... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Frontiers Woman has long been associated with women’s fashion, having been founded 35 years ago by designer Jane Forbes. Frontiers brings together contemporary labels with a focus on quality and style. Independent names sit alongside established designers, an edit that evolves with the season yet stays true to its identity.
Kontaktoplysninger
16B Stafford Street, EH3 7AU, Edinburgh, Storbritannien
- 01314763449
- info@frontiers-woman.com
- frontiers-woman.com
4,9
Fremragende
513 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My online clothes shop of choice
My online clothes shop of choice, fantastic selection of brands
7. februar 2024
Lovely sandals
Great shoes, arrived quickly and safely. Was kept up to date about delivery. Great service. I'm a return customer 😊
31. januar 2024
5 ⭐️⭐️⭐️⭐️⭐️ service
28. januar 2024
Friendly and helpful.
14. januar 2024
Great service and fast delivery.
Service was great - they responded to a query / request I made which was nice. Lovely personal service. Delivery was quick. Plus the shop sells lovely things !
21. januar 2024
Nice product
Nice product. Buying online was a pleasant and easy process. Friendly welcome when collecting from the shop.
10. januar 2024
Rachel Comey Fond Sweatshirt
Very easy and efficient ordering process and I love the sweatshirt. I am a size 10 and ordered the xs/s and it’s a great oversize top with a boxy shape
3. januar 2024
I bought a pair of Yogi shoes from…
I bought a pair of Yogi shoes from Frontiers Woman and I have to say I was hugely impressed! The purchase process was seamless, website was fantastic and they arrived very quickly! There was even a hand-written note thanking me for my purchase which was a really charming touch! I will be buying from FW again and have told family and friends to do so! Thank you FW!!
2. januar 2024
Excellent garment
Excellent garment. Super wool jacket. Up to date info on when to expect delivery. Well packed in a cardboard box.
1. januar 2024
Not on stock
Unfortunately my ordered article was not on stock anymore.
Refund very fast.
27. december 2023
Besvarelse fra Frontiers Woman
We apologise for the unavailability of the item you recently ordered. At sale times, the exceptionally high demand can lead to very rare discrepancies in our stock system.
On a positive note, we're delighted to hear that our team was able to promptly process your refund.
Wonderful products
Wonderful products, friendly service, what more can you ask? Love it!
25. december 2023
Consistently wonderful experience due…
Consistently wonderful experience due to the exceptional service and accommodating staff. The range of brands available is impressive and thoughtfully curated, reflecting a commitment to quality and variety. Highly recommend!
24. december 2023
Excellent and surprising stock with…
Excellent and surprising stock with super friendly staff. If you are searching for something new in Scotland this is the place to come to.
24. december 2023
Frontier is one of my favourite shops…
Frontier is one of my favourite shops and also great service and friendly help when shopping.
24. december 2023
Paying 76,23 EUR shipping + tax for a…
Paying 76,23 EUR shipping + tax for a 98 EUR pair of gloves
20. december 2023
Besvarelse fra Frontiers Woman
Hi Anton,
Your feedback is valued, however, I just wanted to address a few points in the hope of clearing things up.
With the UK no longer being within the EU we aim to provide transparency regarding the customs charges. Full details can be found on each product page within the ‘International Customer Information’ drop-down menu located below the description, alongside the regular ‘Delivery & Returns’ drop-down menu. In addition, this information can also be found within the footer of any page with dedicated ‘International Customer Information’ and ‘Delivery & Returns’ pages. Finally, this can also be found on our cart page. We find that international customers tend to understand that unfortunately, due to the Brexit situation, customs charges are now applicable when ordering from the UK. Plus, due to differences in customs charges by country, we're unable to specify the exact amount for each customer. Nonetheless, we exclude UK VAT which provides a 20% savings, often sufficient to cover these charges. Plus, with a new customer promo code, a further 10% was saved which would have offset the amount. I can only advise you to check with your local authority for exact incoming custom fees if ordering from a UK store in the future.
Regarding the shipping costs, while I recognise that standard postal services may offer lower rates, our incurred costs, which also include fees for store pickup, insurance, agent fees, and fuel surcharge, contribute to a higher overall expense. While we charged you €34.50 for delivery, our actual cost was €42.
I can only apologise for the current state of custom fees and delivery charges. I regret that you felt compelled to leave a 1-star review due to a misunderstanding of these fees and not having a chance to read our information.
Best regards
Frontiers
Favourite shop in Edinburgh
Always excellent for service..Great quality and always something that little bit different !
16. december 2023
Very easy to buy on line and pick up
Very easy to buy on line and pick up. Very pleasant atmosphere in shop and staff very helpful
14. december 2023
Although I returned the item which I…
Although I returned the item which I ordered in error, there were no quibbles and the refund was made very quickly.
Delivery was also prompt/
4. december 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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