WA made gifts for two ex-pats now living in Victoria Needed three quick gifts to send from WA to family in Victoria,and must have spotted Freo Chocolate on FB. Order process simple Great gift... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Chocolates arrived super fast in Queensland and unscathed, despite it being the hottest week of the year. Delicious, too! Very happy, thank you.
Virksomheden har svaret
Ordered on line to collect and my items were ready promptly, boxed well and love the chocolate that I received. On viewing the items in store they have a great range so definitely will return for oth... Se mere
Virksomheden har svaret
Easy online ordering from Trinidad and quick delivery. The recipients were so happy to receive your yummy chocolates. I gave 4 stars because I had a message to go with the delivery but the package... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We handmake gourmet Chocolate, Truffles and Fudge. Not only do we have everyday items like Traditional sweets, Chocolate Covered treats, Deluxe gift boxes and a vast range of Fudge and Truffles, on special occasions like Mothers and Fathers Day, Valentines, Christmas and Easter we have a separate special range.
Kontaktoplysninger
Unit 20, 8 Sustainable Ave, 6163, Bibra Lake, Australien
- 0894181666
- sales@freochoc.com.au
- freochoc.com.au
Love your chocolate
25. juli 2023
Besvarelse fra Fremantle Chocolate
Thank you for taking the time to leave us a positive review! We're delighted to hear that you were pleased with the prompt service you received and that you enjoyed our products.
Total Disappointment do not buy! I am a lover of cherries and chocolate
I am a lover of cherries and chocolate, I ordered a box of the "Cherry Dream" which is advertised on your website as at least having glace cherries, there are ever large cherries pictured on the box, only to find there are absolutely no cherries to be found in the any of the chocolate pieces and moreover cherries are not even mentioned in the ingredients. The chocolate does not even taste of cherries, it just tastes of crumbly biscuit. Falsely advertised and complete and total disappointment, a clear rip off!
5. juni 2023
Besvarelse fra Fremantle Chocolate
Hi Mark,
Thank you for taking the time to review our product, and I’m terribly sorry our handmade product did not meet our usual quality.
We have recently updated our nutritional label to include the glace cherry product, which I can assure you, is in the product. As this is handmade, there can be a chance that the contents vary, and so that you can enjoy our chocolate as intended, we’d like to send you another box for your enjoyment. Please contact us directly on 9418 1666 to arrange.
We’d also be happy to have you visit our local retail shop and factory located south of the river if you are ever down this way, so you can sample our other award-winning products made at our small business.
Kind regards,
Derek – owner of Fremantle Chocolate.
Dear Mr Schroeder,
We are sorry to here that you were not satisfied with your purchase of our Cherry Dream, we are currently investigating your issue & will get back to you shortly. We want each an every customer to enjoy all of our Chocolate Products.
Besvarelse fra Fremantle Chocolate
Thank you for taking the time to leave us a positive review! We're delighted to hear that you were pleased with the prompt service you received and that you enjoyed our products.
Besvarelse fra Fremantle Chocolate
Thank you for taking the time to leave us a positive review! We're delighted to hear that you were pleased with the prompt service you received and that you enjoyed our products.
You should include tax in the price not…
You should include tax in the price not add it afterwards, that is the way Americans do it and Austria does not want to go down that path.
17. april 2023
Great service. Interstate transaction
Easy interstate transaction
Delivered.
Small discount offered.
4. april 2023
Tasty product and good service!!
3. april 2023
They have the yummiest chocolate
They have the yummiest chocolate, the staff are always friendly and helpful.
16. marts 2023
Besvarelse fra Fremantle Chocolate
Thank you so much for your review Belinda. It's always really lovely to hear we are doing the right thing!!
Love your products.
13. marts 2023
Besvarelse fra Fremantle Chocolate
Thank you Debra. We appreciate you taking the time to send a review and are happy you love our Products.
Besvarelse fra Fremantle Chocolate
We’re so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we’re on the right path.
Yummy chocolate!
I had a small bar of Fremantle chocolate in a Christmas hamper and liked it so much that I ordered lots more! It arrived promptly and the customer service is great.
19. februar 2023
Besvarelse fra Fremantle Chocolate
We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.
Chocolates arrived super fast in…
Chocolates arrived super fast in Queensland and unscathed, despite it being the hottest week of the year. Delicious, too! Very happy, thank you.
21. februar 2023
Besvarelse fra Fremantle Chocolate
Your 5-star review means a lot to us. Come back soon!
I would’ve liked to be able to include…
I would’ve liked to be able to include a gift card or gift message. That did not seem possible. I asked to have package delivered between 2/9 and 2/13 and it arrived on 2/8.
7. februar 2023
Besvarelse fra Fremantle Chocolate
Dear Scott, while no business likes to receive bad reviews it provoked us to look at this issue. What you have addressed has been missed. We now have an area where Customers can personalise their order with a note and we have a two step process to make sure we are not missing important information like delivery details. If you would like to call and discuss please do.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.