I am not getting my earned cashback. I keep having to call every month and then search and email receipts to get the correct compensation. I keep getting people who can't seem to do anything about the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Previously when I didn't get the 10% cash back and I had to follow up, I've been told on occasion that I needed to wait up to 8 weeks before I get the cash back even after providing the purchase recei... Se mere
Virksomheden har svaret
We have been members of FreeShipping.com for over 15 years now. Every year the company gets better and better. We always save WAY more money using them than we pay for membership. We love the new w... Se mere
Virksomheden har svaret
I got my items quickly there is great communication easy to access them to resolve any issue you may have I did receive a $10 check as a refund very unexpected thought it would be much longer everyone... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om FreeShipping.com
Skrevet af virksomheden
What is FreeShipping.com?
FreeShipping.com members shop online with exclusive savings at
1,000+ retailers year-round
FreeShipping.com gives you exclusive savings when you shop at top retailers like Macy's, Best Buy, Groupon, Kohl's, Walmart and many more.
SEE ALL RETAILERS
HOW FREESHIPPING.COM SAVES YOU MONEY
10% CASH BACK
Automatically earn 10% Cash Back when you shop through FreeShipping.com
SHIPPING REBATES
Forget free shipping minimums. Get refunded for the shipping charges you pay online
PRICE PROTECTION
When an item you buy sells for less later, get paid up to $100 for the price difference
LEARN MORE
Over $40 Million in savings paid out to FreeShipping.com members
READ FAQs
FREESHIPPING.COM GUARANTEE
If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
Kontaktoplysninger
P.O Box 303, 06067, Rocky Hill, USA
- 1-800-869-5597
- CustomerService@FreeShipping.com
- freeshipping.com
3,5
Middel
6 t anmeldelser
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Scam - stay away!
Scam! Do not sign up. It was listed as a delivery rebate on a reputable floral website I was buying an arrangement on. I went through the registration, it charged me $2 on PayPal but wouldn’t give me the delivery fee rebate eventhough it clearly said on THIS order. I called the number on the error message and first they tried telling me I never was charged the $2, so my membership wasn’t active. I asked for a supervisor and had my PayPal account open and was able to prove that wrong. So then, they apologized and said it’s active, but you don’t get a rebate on the purchase you’re making, it’s “usually” on the next purchase! How could a supervisor not know the terms of service and online ads that generate registrations. Because it’s a scam and no one ever gets a rebate, they just start charging you $19.99 a month (read the fine print). My mistake for believing - too good to be true!
15. april 2026
Uopfordret anmeldelse
I am not getting my earned cashback
I am not getting my earned cashback. I keep having to call every month and then search and email receipts to get the correct compensation. I keep getting people who can't seem to do anything about the problem, and then the can gets kicked down the road to someone who will email back or call back, even if I ask to speak to a manager or supervisor. Considering that we have to pay monthly for this service, it is unacceptable to keep getting the run-around like this month after month, year after year.
8. november 2025
Uopfordret anmeldelse
Besvarelse fra FreeShipping.com
We’re so sorry for the frustration this has caused and thank you for the feedback! We appreciate your patience and continued membership. We know how important it is to see your savings track properly, and it is a top priority to our team. We'd love to help you clear this up and identify if there are any eligibility issues with your orders or anything else that may be causing repeated delays. We can't look up your membership from here, but please email CustomerService@FreeShipping.com and let them know you are coming from Trustpilot and we will have them keep an eye out for you!
Free shipping is a great company
Free shipping is a great company. You receive the cash back in a timely manner.
12. marts 2026
Besvarelse fra FreeShipping.com
Thank you for your kind words about our team, Thomas! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
I do not want to use this service
I do not want to use this service, and I do not want them to take money from my account!
8. april 2026
Uopfordret anmeldelse
Besvarelse fra FreeShipping.com
Hey Thomas, thanks for giving FreeShipping.com a try. If our program isn't for you, simply log in to your account and click on the "Help" menu. Then click the "Cancel Membership" link and follow the instructions provided. You may also cancel by emailing us at CustomerService@FreeShipping.com or by calling our Customer Service Team at 1-800-869-5597. We will process your cancellation right away.
Besvarelse fra FreeShipping.com
We love hearing that you’re enjoying the program, Iris. Make sure you check out our other benefits, including Shipping Rebates, Food Delivery Rebates and Price Protection!
Scam takes money
This is a scam i ordered cologne from Bloomingdale’s and this came up and now i been charged 2$ then a week later 19$ called them they need to be reported for deceptive practices
3. april 2026
Uopfordret anmeldelse
Besvarelse fra FreeShipping.com
Hey Jerry, allow us to introduce ourselves! FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! If you have any further questions or decide our program isn’t for you, our customer service team is standing by at CustomerService@FreeShipping.com.
Besvarelse fra FreeShipping.com
Welcome to FreeShipping.com! Make sure to check out all the benefits including 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day.
Besvarelse fra FreeShipping.com
Hello Dawn, we understand your concern and we’d love to get to the bottom of it for you. To protect your privacy, please email us at CustomerService@FreeShipping.com to provide us with further details so we can locate your account. We’ll be standing by, ready to help!
I got a check in the Mail
I got a check in the Mail! That was a nice surprise. However, I’m not sure how this all works.
19. marts 2026
Besvarelse fra FreeShipping.com
Hey Nancy, allow us to introduce ourselves! FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! Find the store you'd like to shop at through our site, shop as usual, submit any shipping or delivery rebates, and we'll track your Cash Back and send you a pay out once a month! If you have any further questions our customer service team is standing by at CustomerService@FreeShipping.com.
I never signed up for this
I never signed up for this. Only noticed because they keep taking $$ from my account. Dishonest company
21. februar 2026
Uopfordret anmeldelse
Besvarelse fra FreeShipping.com
Hello Susan, we're sorry the process felt this way. FreeShipping.com memberships do require consent during sign-up, including agreement to the membership terms and billing, before enrollment is completed. However, we’re always happy to review your account details if needed and we're more than happy to process a cancellation. We’d love to help figure this out, to protect your privacy, please email us directly at CustomerService@FreeShipping.com.
Scam
I just now caught the $2.00 charge on my debit card. I tried to log into freeshipping.com's web-site. They don't recognize my email. No wonder because I never signed up for this scam. I see where they will attempt to charge me $19 next month. It'll never happen. I see some retailers have this company and that's how they scam your information. Most people don't notice it for months. Wow what a business model. Deceptively scamming people out of money. I am writing to all of the companies using this scam company. I don't know how much freeshipping kicks back to them. I intend to find out. I never ordered anything I still do not know how they got my info. They do not have 5 star reviews. Anyone can tell the fake reviews. Also, BBB scams is onto this company.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra FreeShipping.com
Hello Beth! We're sorry you're feeling frustrated and we'd love to clarify the structure of our program. FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. During sign-up, members have to provide consent and agree to the membership terms and billing before the FreeShipping.com enrollment process is completed. If our program isn't for you, you may also cancel by emailing us at CustomerService@FreeShipping.com or by calling our Customer Service Team at 1-800-869-5597 and we will process your cancellation right away.
Easy, breezy!
My purchase was made easily and the order was received quickly. I would recommend this to any regular online shopper!
12. marts 2026
Besvarelse fra FreeShipping.com
We appreciate you being part of the FreeShipping.com community, Elaine, and we look forward to helping you save even more on your next purchase!
I got my items quickly there is great…
I got my items quickly there is great communication easy to access them to resolve any issue you may have I did receive a $10 check as a refund very unexpected thought it would be much longer everyone should try free shipping.com
12. marts 2026
Besvarelse fra FreeShipping.com
Thank you for your kind words about our team, Lori! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
Besvarelse fra FreeShipping.com
We're so glad we were able to help you achieve your savings goals! We’re here whenever you need us, Ashley, and we're ready to help you keep earning 10% Cash Back.
very easy to do
very easy to do and also easy to re-coup the monthly cost with rebates and shopping bonuses.
12. marts 2026
Besvarelse fra FreeShipping.com
Thank you for being part of FreeShipping.com TC! We’re proud to support your savings journey and look forward to many more Rebate pay-outs ahead.
PLEASE STOP CHARGING ME I DO NOT WANT…
PLEASE STOP CHARGING ME I DO NOT WANT FREE SHIPPING PLEASE CANCEL ANY FURTHER ACTION IT WAS DONE BY MISTAKEW
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra FreeShipping.com
Hey Beverly, thanks for giving FreeShipping.com a try. If our program isn't for you, simply log in to your account and click on the "Help" menu. Then click the "Cancel Membership" link and follow the instructions provided. You may also cancel by emailing us at CustomerService@FreeShipping.com or by calling our Customer Service Team at 1-800-869-5597. We are happy to process your cancellation as soon as you reach out.
I love free shipping!
I love free shipping!! Everything that it told me would happen if I followed the instructions did! So happy!!
12. marts 2026
Besvarelse fra FreeShipping.com
Welcome to FreeShipping.com, Crystal! Make sure to check out all the benefits including 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day.
third party shipping vendor
I was not happy that I was forced into using this delivery system, even though it was free and I received a $15 first time user refund. Would have preferred to not go through this third party for shipping of my purchase.
12. marts 2026
Besvarelse fra FreeShipping.com
Hey Ron, we'd love to clarify the structure of our program. FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We do not ship the products you buy, but we do refund your shipping costs! There is a monthly membership fee that members have to agree to at sign-up. However, if you take advantage of all the program benefits, your savings can far exceed that cost every month! If you have any further questions or decide our program isn’t for you, our customer service team is standing by at CustomerService@FreeShipping.com.
Been using for years!
I’ve been using freeshipping.com for years and have saved so much money. It is very easy to use and is so worth the fee!
12. marts 2026
Besvarelse fra FreeShipping.com
Thank you for being a FreeShipping.com member, Nikki! We’re here whenever you need us, and we're ready to help you keep earning that 10% Cash Back.
NO LE ENCONTRE UTILIDAD Y ME LO…
NO LE ENCONTRE UTILIDAD Y ME LO CARGARON AL MES NUEVAMENTE COMO PAGO RECURRENTE SIN INFORMARME.
12. marts 2026
Besvarelse fra FreeShipping.com
Hola, Norma. Lamentamos que su experiencia le haya resultado frustrante. Si desea cancelar, simplemente envíenos un correo electrónico a CustomerService@FreeShipping.com o llame a nuestro equipo de atención al cliente al 1-800-869-5597. Procesaremos su cancelación de inmediato.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.