Laarzen (merk Travellin) met een productiefout gekocht. Maar ze willen er niet naar kijken, geen retourmogelijkheid geven. Laarzen in de prullenbak, geld weg. Niet kopen bij deze club.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Got sent two right shoes rather than a left and a right! I was quite frustrated as I'd spent over £160 on them but speaking to Paris she was really lovely apologised and got the other shoe to me the n... Se mere
This Cornish small business is an absolute gem of a find. It’s quickly become my go-to place for eco-friendly/sustainable gifts for friends and family. They stock a fab selection of brands and are ver... Se mere
Ordered Vivobarefoot Women's Magna Lite WR SG for my daughter. Ordering & delivery was quick & easy. Got the wrong size but the returns & reorder process was easy & hasslefree. My daughter really plea... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Freedom To Explore established in 2017 - your trusted companion for all things related to outdoor family lifestyle. Our mission is to inspire families to embrace the magic of the great outdoors, creating lasting memories along the way. We're here to guide you on your journey, offering expert advice, resources, and curated products designed for adventurous families. Based in the picturesque town of St Ives Cornwall, you can visit us in person or shop online. Independent, Family Run and Women Owned. Formerly Little Goat Gruff
Kontaktoplysninger
Freedom - High street, TR26 1RS, St Ives, Storbritannien
- 01736602880
- info@freedomtoexplore.co.uk
- freedomtoexplore.co.uk
4,2
God
514 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good customer service and very…
Very good customer service and very happy with my purchase
3. januar 2024
Excellent Website, Service & Prices
Excellent website and service, prices pretty excellent, too.
19. december 2023
Lovely company
I ordered some gifts for my new granddaughter when they arrived one was not what I ordered. I contacted Freedom to explore they promptly sent the correct item and asked that I donate the wrong item to a local charity. I thought that was a lovely suggestion and i’m Sure that some one will be very happy to receive the donated gift at Christmas x
4. december 2023
Great service and amazing products
Great service and amazing products. One of my favourite online shops
1. december 2023
It was a very easy transaction and a…
It was a very easy transaction and a prompt delivery. Pleased with all of the products. Well parcelled
4. december 2023
Order cancelled
Order cancelled owing to “lack of stock”. Would have been nice to have been emailed or called by a human, rather than a blunt, automated email. Awaiting refund.
19. december 2023
Uopfordret anmeldelse
Besvarelse fra Freedom To Explore
Hi Lauren, I'm really sorry you had this experience when shopping with us. Sadly inventory errors do happen, we are a small business without access to large man power to continuously stock check. We also have a physical shop and more often than not if an item isn't available it has been shoplifted :( A refund is always promptly issued in these instances, we have taken on board your comments about preferring a phone call in person and will look to implement different measures in future should this situation arise. Thank you for your feedback.
Fast delivery and no problems
I had never used this company before and always reluctant to try new companies but the reviews I found looked good and they had a great offer on. Delivery was great, arrived quickly and no problems at all with the order.
29. november 2023
Great prices and great delivery.
Great prices and great delivery. I like to support an independent business and they have some really lovely items. Very happy customer.
4. december 2023
Good Shopping Experience
I have never used this company before but glad I did. I felt I was shopping in a Toy Shop and not online. Good communication.
28. november 2023
Great price for a set of the amazing…
Great price for a set of the amazing Connetix tiles. Ordered these for my grandson and found them on Freedom to Explore whilst other sellers were out of stock. Price was cheaper than competitors with free delivery. Received in 3 days. Could not be faulted.
27. november 2023
I haven’t received it!
I haven’t received it as it was lost in the post.
Customer services were helpful but unfortunately, the order was cancelled and a refund requested, due to lack of stock.
1. december 2023
Really quick and easy website to…
Really quick and easy website to navigate, shipped quickly and arrived quickly.
1. december 2023
We received our order on time,
1. december 2023
Really fast delivery
Really fast delivery, came the next day with the free delivery in December. Will definitely use again. Fab service all round with no problems
1. december 2023
Ordered a Beautiful Larry lamb ring…
Ordered a Beautiful Larry lamb ring sling. Good prices was more expensive on other sites. Fast delivery ( I had to pr order this one but still arrival within 2 weeks. ) would order from here again.
29. november 2023
Damaged box
Easy order and speedy delivery. However, the toy arrived in a battered, tatty box which was very tatty. This wouldn't be a problem if I were ordering something for home but it isn't ideal to give as a present. I've had to buy a new box to package it in for Christmas.
27. november 2023
Product was exactly as described
Product was exactly as described, good quality & arrived on time. Friendly, relevant, communication received from company regarding its progress.
27. november 2023
Amazing communication and service
22. november 2023
Dette er Trustpilot
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