Produkt bardzo ladny, dostawa szybka bez problemu, faktura zakupu przysłana na meila, Dostawa pod drzwi . Paczka nie uszkodzona , bardzo dobrze zabespieczona. Polecam
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great prices, ability to collect and good communication. They called as soon as it arrived which meant I finished the job sooner than expected. Have just ordered floors for 2 more rooms from them.
Virksomheden har svaret
This company provided different shades of what should have been a single uniform patterned vinyl. Upon complaint, my integrity was questioned and then they used a cover-all clause to deny respo... Se mere
Virksomheden har svaret
I recently purchased some Karndean flooring from Frankly Flooring. The initial attraction was the competitive price, but the follow-up process made them top notch. Millie was in touch soon after t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Gulvforretning
- Tæppehandler
- Dekorerings- og boligindretningsbutik
- Møbelgrossist
- Marked for byggematerialer
- Leverandør af træ- og laminatgulve
Skrevet af virksomheden
Frankly Flooring is a family-run flooring store with over 20 years’ experience in the trade. We supply top household flooring brands — including carpet, laminate, vinyl, engineered wood, and luxury vinyl tile (LVT) — at unbeatable trade prices. Our flooring is delivered directly to your door anywhere in the UK, making it easy to transform your home with high-quality floors at great value.
Kontaktoplysninger
Unit 9 Newbury Works , BA3 5RX, Coleford , Storbritannien
- 01373 812250
- Sales@franklyflooring.co.uk
- franklyflooring.co.uk
4,5
Fremragende
182 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 92 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Service and response was generally very…
Service and response was generally very good and they promptly provided a refund when the order was out of stock. This encouraged me to place a further order. Communication was very good
20. september 2024
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Besvarelse fra FranklyFlooring&Furniture
Hi Andrew, many thanks for the review, we hope you love your new flooring!
Bit of a mixed review
Bit of a mixed review. I had an issue where I had three rooms in my house fitted with Hickory Pepercorn LVT. The floor colour of the Hickory Peppercorn LVT had been changed slightly by Kardean and when I asked about returning or exchanging the floor was told there’s a 30% restocking fee. Spoke to Kardean who were not interested and Frankley were not interested either stating there’s Kardeans policy. One room cost approximately £1450 so 30% to take a floor back is really excessive.
19. september 2024
Uopfordret anmeldelse
Besvarelse fra FranklyFlooring&Furniture
Hi Simon,
we are sorry you feel this way, but unfortunately can not help our supplier terms. this is all in our terms and conditions. Terms and conditions are not something we rigidly stick to, unless which we absolutely have to which in this case we did. the supplier will not waver there restocking fee and being a small family run business we simply cant afford to take the hit in these instances.
I Would recommend this company
I Would recommend this company, great prices, and the staff very helpful.
Good selection of flooring and fast delivery times.
Keeps you updated regarding your order.
10. oktober 2024
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Besvarelse fra FranklyFlooring&Furniture
Hi Rosemary, thank your for your business and kind review. We hope you love your new floor!
Beautiful flooring quick efficient…
Beautiful flooring quick efficient delivery + driver exceptional A*
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra FranklyFlooring&Furniture
Hi Carole, thank you for the review, we hope your loving your new floor! ;)
Absolutely amazing.
Absolutely amazing.
Price is always a consideration when making a large purchase and at the time these guys were cheapest by quite a margin.
I was skeptical as there were not so many reviews although they were positive.
I took the plunge and bought the Karndean flooring and then hoped for the best.
I needn't of worried they were superb, I was kept well informed via email, a courier contacted me within 48hrs and my flooring was delivered to Cornwall very well packaged and in perfect condition.
I will definitely return to Frankly Flooring in the future.
Thank you.
10. oktober 2024
Uopfordret anmeldelse
Besvarelse fra FranklyFlooring&Furniture
Hi Clay, thanks for the lovely review! enjoy your new floor :)
Just the job
Great price, easy ordering and good communication from Simon with delivery made on the date indicated.
14. november 2024
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Besvarelse fra FranklyFlooring&Furniture
Thank you for the review, we hope you love your new floor!
Knowledgeable sales staff
Tyler was very knowledgeable, quick to respond and very helpful- would absolutely recommend!
30. september 2024
Uopfordret anmeldelse
Besvarelse fra FranklyFlooring&Furniture
Hi Hannah
thank you for the review, we really appreciate it and hope you love your new flooring! :)
Great service and Great product
Great product, came on time, unfortunately the carrier was not good and did not communicate properly as they said they would, but that was not franklyflooring fault. Great price and service from yourselves 👍
20. september 2024
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Besvarelse fra FranklyFlooring&Furniture
Hi Les,
Thank you for your review its much appreciated, and sorry that the couriers communication was not as expected we have taken that on board. we hope you love your new flooring! :)
Easy to deal with with fast efficient…
Easy to deal with with fast efficient service and carpet looks great
20. september 2024
Uopfordret anmeldelse
Besvarelse fra FranklyFlooring&Furniture
We’re really glad everything was smooth and efficient for you — and even happier to hear your carpet looks great! We appreciate you choosing us and hope to help again in the future.
Sometimes a great price and great service is possible ……
Ordered Karndean and it’s fair to say that the prices out there are hugely variable and I was a little concerned about using on online only retailer. Did all of the checks I could and decided to place the order and from there have never looked back. Greats comms from Tyler acknowledging the order right through to delivery. Through no fault of Frankly Flooring a little bit of damage to one of the adhesives from the haulier ….. no problem for Tyler, responded immediately and we resolved. 1st experience and would highly recommend.
18. september 2024
Uopfordret anmeldelse
Besvarelse fra FranklyFlooring&Furniture
Thank you so much for taking the time to leave such a detailed and kind review!
We completely understand the hesitation that can come with ordering from an online-only retailer, so we're really glad you took a chance on us — and even more pleased to hear that your experience was such a positive one.
Competitive price and slick delivery
Competitive price and slick delivery, why go anywhere else?
26. september 2024
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Besvarelse fra FranklyFlooring&Furniture
Hi
thank you for the review, quite "Frankly" why would you ;)
Good price and delivered when the sales…
Good price and delivered when the sales lad said so no problems
Not fitted yet so cant comment on product also delivery driver refused to take large wooden pallet back with him so stuck with that now😳
16. september 2024
Uopfordret anmeldelse
Besvarelse fra FranklyFlooring&Furniture
Hi Dave,
thank you for your review, we're pleased you were happy with the over all experience, I'm sure you will love the floor once fitted! apologies about the pallet, we use an external company for this who don't take them back sadly.
Good price and service
Good price and delivery was as scheduled. The Karndean flooring looks amazing. Tyler was very helpful with ideas for the extra boxes of flooring and the return process was very smooth. Will definitely buy from these guys again.
2. september 2024
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Besvarelse fra FranklyFlooring&Furniture
We’re really pleased to hear everything went to plan — from pricing and delivery to how amazing your Karndean flooring looks
Great communication
From me ordering the wrong product code online through to the correct product then not being in stock for 5 weeks from the producer , Tyler replied promptly and efficiently to my queries by email and phone . Great customer service and competitive prices of goods .
9. august 2024
Uopfordret anmeldelse
Besvarelse fra FranklyFlooring&Furniture
Hi Nicki.
Thank you for your kind review. We really hope you enjoy your new flooring.
Good price and quick delivery
Advertised Karndean flooring in stock and at a good price.
Ordering and delivery straightforward and updated with delivery day on request.
26. juli 2024
Uopfordret anmeldelse
Besvarelse fra FranklyFlooring&Furniture
Hi Jonathan, thank you for the review, we’re pleased your happy with our service and hope you love your new floor once it’s fitted!
Brilliant
Cannot believe how good this turned out.
Ordered 30m2 of saxony carpet on Thursday.
Delivered free to my door next day.
Great quality carpet at a fabulous price.
WELL DONE FRANKLY FLOORING!!
19. juli 2024
Uopfordret anmeldelse
Besvarelse fra FranklyFlooring&Furniture
Hi David, thanks for the lovely review, we’re glad you love your new carpet! Enjoy!
I recently purchased Karndean from…
I recently purchased Karndean from Frankly flooring and couldn’t be happier with my experience! The quality of the flooring is outstanding and exactly as described. Delivery was fast, and the customer service was exceptional. The team kept me updated every step of the way. I would highly recommend this company for anyone looking for high-quality flooring.
30. maj 2024
Uopfordret anmeldelse
Besvarelse fra FranklyFlooring&Furniture
We’re really glad to hear you had a great experience from start to finish
Fantastic service from start to finish…
Fantastic service from start to finish Tyler was very helpful and the price was very competitive.
14. maj 2024
Uopfordret anmeldelse
Besvarelse fra FranklyFlooring&Furniture
We’re so pleased to hear you had a fantastic experience from start to finish
Best price on the net and great service.
Absolutely delighted with my new Karndean floor. Franklyflooring was the best company on the net for price and as I found out for service too.
10. april 2024
Uopfordret anmeldelse
Besvarelse fra FranklyFlooring&Furniture
That’s so lovely to hear — thank you!
We’re absolutely delighted that you’re loving your new Karndean floor. It’s great to know we came out on top for both price and service — that’s exactly what we aim for.
Great service
Really pleased with a Karndean order placed with Frankly flooring. After much research this company was the best value.Communication about delivery options was great. Would definitely recommend
23. maj 2024
Uopfordret anmeldelse
Besvarelse fra FranklyFlooring&Furniture
We’re really pleased to hear you’re happy with your Karndean order and that we could offer the best value after all your research. Great to know the communication around delivery worked well too.
We truly appreciate the recommendation
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