Fantastic company - good products made by good people who take good care of their clients. When my order didn't initially meet my needs, they bent over backwards to make it right, preparing a replace... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
frames are great, werent cracked, however it seems stupid to me i would have to pay an ‘oversized shipping fee’. they’re frames, they don’t fold or bend, obviously it was going to be a large package s... Se mere
The website experience and choices are great. The products delivered (frame, mating, etc.) are top notch. The finishing touch was a disappointment. Finished frame with printed picture had spots all... Se mere
My initial order was made and shipped quickly. FedEx broke the frame in transit but I called Frame USA immediately after I received the package to let them know and a replacement was made and sent imm... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Frame USA is a wholesale manufacturer of high-quality, American-made picture frames. Every frame on our website is made in the United States at our warehouse in Cincinnati, Ohio. At Frame USA, we champion our craft. We make all of our art, frames, and more inside our warehouse. We take great pride in that because not only are we able to produce everything in house, we are still able to offer highly competitive prices.
Kontaktoplysninger
225 Northland Blvd, 45246, Cincinnati, USA
- 1-800-577-5920
- sales@frameusa.com
- frameusa.com
Ingen nylige anmeldelsesinvitationer
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
DIY frame kit solved the problem for odd size print
I bought the DIY kit for an odd sized print. The shipping time was accurate (albeit slow) and the product was wrapped and protected nicely. They items are loose, not pre-packaged--no scuffs, no scrapes. Included wire hangers and wall bumpers for the frame, but no hanging wire (-1 star). Frame was easy to assemble and fit tightly without glass, and without extra backing. Pleased with the final product. Will shop here again.
Great quality and great value for money…
Great quality and great value for money !
Never received broken glass replacement
When I received the frames the top glass of the top one was broken. On 12-18-23 Mandy/FrameUSA said she would send me new glass piece. Never received glass.
The frame was not well made
The frame was not well made. The black facing easily teared and although the joints connected firmly they will not last long with any amount of fiddling with. The paper like facing will scratch and wear poorly over time. It is hard to tell when bought online but for $100 i expected better quality. The protection of tbe acrylic frame was well done and it makes the art light for hanging.
Fast delivery
Fast delivery, items of very nice quality, as described and expected. Also, packaged well. Will definitely recommend, and use again!
Great communication with the customer…
Great communication with the customer service, “fast” shipping despite living in PR.
Fast delivery
Fast delivery. Ease In ordering and well made frame. Will definitely order from you again
Just look me up and you can follow the…
Just look me up and you can follow the chain of events. However it all worked out. Confidence is low for Frame USA.and I will order again. Happy New Year to all
The frame looked horrible
The frame looked horrible. At least 2 of the joints were not even and the inside sizing was straight at the top but slightly larger towards the bottom. Decided to go with your U-Frame metal sections. Which I ordered recently from you.
Frames were delivered very quickly
Frames were delivered very quickly. They were a far sub quality from what I expected. Corners didn't match up, wood was warped and pieces were literally breaking off as we were putting the pictures in. They look nice, but I don't expect the to last. I suppose for the price, they were ok.
Easy to step through the ordering…
Easy to step through the ordering process.
Took a little longer than expected to…
Took a little longer than expected to receive frame
Fast shipping.....superb…
Fast shipping.....superb packing....good quality....great price...great customer service....I did not respond sooner because I was overseas for almost 6 weeks. Not my first time with Frame USA and certainly not the last...thank you Frame USA....FJK
Perfect Transaction
Easy ordering. Prompt delivery. Quality of product was great.
The Bonanza Wood is a joke
The quality of the frame was way below expectations for the price paid. I feel deceived by the marketing of the frame material Bonanza Wood. The product looked like a dry erase board with a cheap frame. I was able to use the mat pieces that I received and purchased another frame from another company
What you see is what you get
The website is a huge help. Everything looks just as you expect it to. 💯 would recommend and buy from here again. Absolutely beautiful frame!
Some of the Frames were broken.
I thought it came with glass was very…
I thought it came with glass was very confusing and it didn’t give option to add glass so I figured it came too

Besvarelse fra Frame USA
2 damaged frames but great services and satisfied customer
My frame arrived quickly, but originally with some cosmetic damage. I filled out the google form and they sent a replacement quickly, which was completely damaged in a corner. I filled out the google form again and they sent another replacement quickly. This time it had no damage.
Great customer service!
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