Appalling service. Ordered 6 frames and have not received anything. You cannot call as there is no telephone number. The online chat does not respond and they do not respond to emails. When I chec... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Damaged frame, no response to email My frame has a huge scratch on it. There online chat function is never replied to and I haven't heard back from my email. Looking at other reviews it seems lik... Se mere
Sadly I never received my order. It was delivered to the wrong house, then handed back to the driver who never bothered delivering to the correct address instead Hermes produced a string of excuses... Se mere
I like the enormous range of frames available on FramePlus. Each described and photographed which makes choosing the exact frame, with or without mount, for my requirement. I particularly liked t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Kontaktoplysninger
Unit 1 239 Myreside street, G32 6DR, GLASGOW, Storbritannien
- info@framesplus.co.uk
- framesplus.co.uk
2,1
Under middel
253 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Awful communication and ignorant
Awful communication. Wanted to put a lot of business through them but they wouldn’t reply to emails or messages posted on their website. Will have to find an alternative to supply 1000 frames. Crazy business!
I note the company appears to have gone from under.
14. marts 2025
Uopfordret anmeldelse
AVOID!!! Do not use!!!
Terrible communication, in fact zero communication! Sent in 2 batches with no explanation so when first half received had no idea if the second half would arrive. Wrong colour frame sent, emailed with photos requesting change and never heard back. Was also unhappy with damage to most of them, the inserts didn’t fit and nearly all were coming apart at the corners. Emailed several times and never got a reply. Contacted my bank who have raised a dispute and this company have had the cheek to disagree despite never once coming back to me. Only emails ever received have been the constant nagging for reviews! AVOID LIKE THE PLAGUE!!!!
9. december 2024
Be cautious using these
Not sure if they have gone rouge as they seem to have some ok reviews.
The shipping policy stated they offer various but on my order the button to sign up for 10% off did not work nor did shipping show.
I contacted them prior to my order via chat. No response.
Used the contact form after… no response.
Emailed then them the day after … no response this was yesterday so they may reply today?
The order is showing sent with a very slow delivery date yet the tracking shows as not recognised so I have a feeling the no response is likely due to no goods arriving.
27. februar 2025
Uopfordret anmeldelse
Excellent serviceideal frame exactly like I…
Excellent service frame exactly like I wanted would buy again from this company
7. november 2024
Good Product/Great Price!
4. november 2024
Nice neat frames ar good prices
29. oktober 2024
Scam!!
I ordered a frame and I was waiting and waiting and waiting. So I wanted to cancel it and ask for money. I sent 3 emails - no response. No phone number. After 2 weeks I received a notification from the delivery company about the package. I could not collect it because the company didn’t provide my details (name, address etc) So it has been returned to the company. No money back, no answers on my emails. I lost money.
The frame plus is also on Amazon and have good reviews. I don’t understand it at all.
10. januar 2025
Uopfordret anmeldelse
I have never received the item ordered
I have never received the item or a refund as requested.This order was placed in October 2024.
I will never use this company again as this is the third time I have tried to get this matter resolved
10. oktober 2024
Excellent products speedy delivery 🧑🏻🎄
8. september 2024
special framing
we needed a nice frame for a special diamond wedding framing and this was ideal plus good product at very good price and great service = very happy customers!
22. august 2024
Very happy customer
Very happy with the frames and will order more from this company.
21. august 2024
Not delivered and no comms
Order was due for delivery in July but has still not been dispatched. There has been no correspondence from the seller and they haven’t responded to emails requesting an update, so really not great.
31. juli 2024
Absolute trash !
Absolute trash !
Cheap rubbish, waste of money. Not hanging on my wall !!!°
12. september 2024
Uopfordret anmeldelse
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