The picture frame was perfect, being able to becide plastic thickness and other things was brilliant and money savings. Will come back happily
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
DO NOT USE THIS COMPANY!! They know all the tricks on how not to give you a refund. They sell on amazon and when you realise how bad the quality is they will send you a fake returns label to delay... Se mere
I was disappointed with the clips. On opening, two were twisted, which couldn’t be used at all. The remaining clips didn’t seem to fit that well, they were loose and kept falling out! I felt the curv... Se mere
Purchased a white, square frame. Dimensions are perfect, frame is good quality and great value. It also arrived quickly and well packaged. Very happy either way purchase and will buy from you again.... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Kontaktoplysninger
Unit 1 239 Myreside street, G32 6DR, GLASGOW, Storbritannien
- info@framesplus.co.uk
- framesplus.co.uk
3,1
Middel
288 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 35 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Item damaged and no response from the…
Item damaged and no response from the customer service team to refund or exchange the item
3. november 2021
Broken on arrival
One of my frames arrived broken and despite emailing not had any response
1. november 2021
No response from the shop
I bought some frames from this shop twice. the first time was ok. shipping was quicker and frame was ok. but the second time, I am still waiting for the delivery after 14days I order. I tried to contact the shop but both email and phone are not working. I left my enquiry through their Website but no response. I am still hoping my order will be delivered soon.
1. november 2021
Cannot email as address not valid and…
Cannot email as address not valid and no number provided on website to call.
Item has arrived broken. Cannot get hold of anyone to request a replacement.
31. oktober 2021
Uopfordret anmeldelse
Besvarelse fra FramesPlus
Hi,
Dear customer,
We are really sorry for this inconvenience, as we were facing some technical issue with our system.
Would you like to please confirm your order id, so we are ready to resolve it for you?
Thank you for your understanding.
For any further inquiry please contact us back
Thanks & Regards
Sadly I never received my order
Sadly I never received my order. It was delivered to the wrong house, then handed back to the driver who never bothered delivering to the correct address instead Hermes produced a string of excuses for why it never got delivered which when challenged they admitted were untrue.
Sadly this sort of thing happens when Hermes is your delivery company.
Framesplus offered to resend the frames but
I just wasn't prepared to take the risk with Hermes, so I was given a full refund. Shame really as the frames looked really nice on the website.
17. oktober 2021
Great company
Great company. Brilliant communication and customer service. After contacting the company because I hadn't received my order, I received a replacement item within a few days. Perfect for my needs. I would highly recommend.
7. oktober 2021
Uopfordret anmeldelse
Besvarelse fra FramesPlus
Hi,
Dear customer,
Thanks for your valuable feedback.
Exactly what I needed
Exactly what I needed, fast delivery and good communication from seller. Will use again
7. oktober 2021
Uopfordret anmeldelse
Besvarelse fra FramesPlus
Hi,
Dear customer,
Thanks for your valuable feedback.
Besvarelse fra FramesPlus
Hi,
Dear customer,
Thanks for your valuable feedback.
Good quality frame for a decent price
Bought an expensive picture, but not prepared to pay 200 for a frame. Found this one and its good quality for a good price.
2. oktober 2021
Besvarelse fra FramesPlus
Hi,
Dear customer,
Thanks for your valuable feedback.
Besvarelse fra FramesPlus
Hi,
Dear customer,
Thank you for your valuable feedback.
Failed to arrive
Ordered 2 frames which failed to arrive. An email to Frames Plus went unanswered but a message via Etsy produced a prompt response and a promise to send a second order with an estimated delivery time of 3-4 working days. 5 working days later, with no sign of any frames, I asked for a refund (via Etsy) which I have now received. I wouldn’t trust Frames Plus again - a pity because the frames looked to be just what I wanted.
29. september 2021
Uopfordret anmeldelse
Besvarelse fra FramesPlus
Hi,
Dear customer,
We are really sorry for this inconvenience, as we were facing some technical issue with our system.
Would you like to please confirm your order id, so we are ready to resolve it for you?
Thank you for your understanding.
For any further inquiry please contact us back
Thanks & Regards
I ordered 3 frames 13x10 I received 1…
I ordered 3 frames 13x10 I received 1 frame which was totally the wrong size 15x12 !
20. september 2021
Uopfordret anmeldelse
Besvarelse fra FramesPlus
Hi,
Dear customer,
Thank you for your valuable feedback.
We're really sorry for this inconvenience.
Would you like to please confirm us your order ID.
We're ready to send you free replacement of this order.
Avoid
Poor frame. Bad quality. Looked terrible and was damAged when I arrived. Did eventually get refund but I was hard work
18. september 2021
Nice frames, easy to order.
Easy to find what I wanted on the website, but would have liked more choice of colours/shades. Easy to order and prompt delivery. Happy with the quality of the frames.
15. september 2021
Perfect frame for my painting.
Easy to order and work out sizing needed. Good delivery service.
9. september 2021
Good product
Good product, good price, good packaging, excellent and refreshing customer service.
8. september 2021
Excellent quality for the price
Excellent quality for the price - efficient delivery / no problems. Would recommend without a doubt
7. september 2021
Frame us broken on arrival.
5. september 2021
Besvarelse fra FramesPlus
Hi,
Dear customer,
We're really sorry for this inconvenience.
As this is usually happened due to mishandling of of courier company.
We have refunded your full payment.
Please advise what we can do for your satisfaction.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.