Very poor customer service
Placed an order over 2 months ago which was never delivered. I notified FOA of the missing parcel, but it took them days to get back to me. When they did, they told me they will investigate with their courier; however, as it was Eid they requested more time to get back to me, which I reluctantly gave them. It’s been over 2 months since and I’ve still not heard anything from the FOA. They’ve kept my money and I haven’t received my order. They’ve also stopped responding to my emails. Very poor customer service. I’d encourage everyone to shop elsewhere.








