i've bought NT 510 but it was configurated for Honda. I've an Aston Martin, so Annie from foxwell explain me gently how to update it . She answer my mails quickly . Very good service :) Hugo fro... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very good comms, good explanations of questions. Item shipped quickly and works exactly as described. Very quick to swap software to Subaru, and it clears the DPF and oil counter as required. Will be... Se mere
Virksomheden har svaret
Having the Foxwell NT510 Elite has proved very useful in diagnosing the current run of faults with my Mini Cooper. Whereas my previous device, though able to clear codes that didn't even show, for ex... Se mere
Virksomheden har svaret
I bought the Foxwell scanner to reset Porsche Cayman service interval and to clear a TPMS fault. The scanner allowed me to complete these tasks, and I am happy with the device and ease of use. The sca... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Bilreservedelsbutik
- Autoelektromekaniker
- Butik med biltilbehør
- Automekaniker
- Privatchauffør
- Butik med brugte bilreservedele
Skrevet af virksomheden
Foxwell is a professional supplier of automotive diagnostic products, services and solutions in the aftermarket. We combine industry knowledge, manufacturing expertise, and technological innovation to offer a broad portfolio including OBDII code readers, scanners and tablet diagnostic systems and other emerging tools for the benefits of our customers. Foxwell is one of the leading brands in diagnostic industrys. With 11 years development we have establised distributors over 80 countries and regions.
Kontaktoplysninger
4,5
Fremragende
67 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
did not work on electronic brake service mode as advertised
purchased this product for electronic parking brake service on my cars. it stated it does perform that service, Auto vin number did not work, entered it manually and it only offered and option for 2017-2021 for my 2022 Tucson. I tried both options it gave me for brake service, and both produced a screen of failure. I tried to update the software on my new unit and after completion tried it again and both times said failure. so would not provide the EPB service it stated it would and have not heard back from the manufacture as of yet. I purchased it from the manufacture rather than a 3rd party hoping for better customer service and or returns still waiting.
15. juni 2026
Besvarelse fra Foxwelldiag
Dear Mr. Hoppe,
We hope you’re doing well.
We’re reaching out again because we haven’t yet received your feedback on the EPB issue with your NT614 Elite, despite our previous messages. We completely understand that you may have a busy schedule, and we want you to know that we’re still fully committed to resolving this for you.
Could you kindly take a moment to update the device to V2.32.002 and retest the EPB function, as we suggested earlier? If you’ve already done so, please let us know the result or share any error screenshots – that way, we can quickly move forward with the right solution.
We’re here waiting for your update, and we truly appreciate your patience. Please don’t hesitate to reply at your earliest convenience, so we can get this sorted out.
Best regards,
Eric
fantastic service from a reliable…
fantastic service from a reliable manufacturer and I have little knowledge but they talked me through all I needed to know I was well happy withe outcome
ps don't buy from third party sites go direct to the manufacturer
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Foxwelldiag
Thanks so much for taking the time to leave us a great review!
Our constant goal is to ensure that every customer can buy with confidence and use with peace of mind. Your satisfaction is our greatest encouragement.
Besvarelse fra Foxwelldiag
Hi Vincent Powers:
We appreciate the great feedback!
Fast shipping and top-tier quality are what we strive for every day. Thanks for choosing us!
Regards,
Eric
Excellent support
Excellent support, I had a problem that was caused by my PC when I tried to do an update and Annie supported me throughout the resolution with detailed emails of things to try. I ended up having to buy a new MicroSD card ( because my computer was corrupting them ), and borrow my Sons PC to complete an update. Device is all working fine again
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Foxwelldiag
Hi Neil,
Thanks for your review!
We're so glad Annie could guide you through the process with clear, detailed support. We appreciate your patience and persistence, and we're happy your device is working perfectly again. Don't hesitate to reach out if you ever need us.
— Foxwell Team
Foxwell is a solid company that has excellent products and a great support system.
Let me star out with how I purchased my Foxwell scanner. First mistake, I purchased the scanner form a third party rather than from the Foxwell website. As a result my second mistake was to purchase software that I didn't need to. At this point I had no real idea of what I had and didn't have.
To help me with all of this I contacted the Foxwell support team and had the pleasure of working with Annie.
She was able to help me understand my scanner and what it did and didn't come with. Annie helped me with the software issue I had when I purchased software that I didn't need to. Every time I had a question she had an answer, every time there was a problem, Annie had a solution, plus her responses were always quick, never later than the next day. Once every thing was sorted out Annie helped me get the scanner set up and running.
Now my scanner is fully operational and ready to go thanks to the efforts of Annie and the support team behind her.
Thanks again.
Bernard
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Foxwelldiag
Dear Bernard,
Thank you for your honest feedback and kind words about Annie. We're so glad she could turn things around and get your scanner fully up and running.
Happy diagnosing, and don’t hesitate to reach out anytime!
The Foxwell Team
Great tool!
Initially was confused that the NT510 elite I purchased only read standard ODB codes, before connecting it to WiFi, and following the activation steps to get the Landrover specific setup installed -- after that, could access all the cars modules and data; was able to read a historic steering angle sensor code, which lead me to find the steering angle sensor being 15.8deg off when centered! Recalibrated, and all working great now- saved money instead of taking it to the garage, and have a diagnostic tool for life too. Win-win
13. juni 2026
Besvarelse fra Foxwelldiag
Thank you so much for the detailed review and for sharing your experience with the NT510 Elite!
We're delighted to hear that you were able to identify the steering angle sensor offset and successfully perform the calibration yourself. It's always rewarding to know that our tools help customers diagnose and solve issues without an unnecessary trip to the garage.
We also appreciate you highlighting the setup process. We've continued to improve the experience, including one-tap WiFi activation and updates, to make getting started even easier.
Thanks again for choosing us, and we wish you many miles of safe and happy driving!
address is correct, and check to see if you paid to much
i made a purchase for a foxwell scanner, at checkout full price $385.99 and i made an error on shipping address. there is no way to correct address, call credit card co. to cancel as thay do not answer at foxwell, and found thay had charged me $565.99 ??? so red flags here.. there is a small print after purchasing, thay will not change any shipping errors, and no refunds if you do not get the product. so i cancelled my card, as told this will stop the payment. i will not recommend them to my worst enemy to by anything from this company, BYER BEAWEAR..
7. november 2024
Uopfordret anmeldelse
Besvarelse fra Foxwelldiag
Thank you for sharing your experience, and we sincerely apologise for the frustration this has caused.
We understand your concerns about the shipping address and the charge discrepancy. Please allow us to clarify:
Shipping address: Orders are shipped to the address provided at checkout. Once dispatched, we cannot modify the delivery details. If an order is lost or returned due to an incorrect address, we will file a claim with the carrier and arrange a reshipment or refund for you.
Billing: We never charge more than the confirmed order total. Payment platforms (PayPal, credit card networks) also provide buyer protection. If you see a different amount, it may be a temporary authorisation or a system glitch – we would need to verify with your order details.
To resolve this quickly, we have sent you an information request via Trustpilot. Please reply with your order number or registered email, and our customer service team will investigate the charge and shipping status immediately. We are committed to a fair resolution.
We value your feedback and hope to restore your trust.
— Foxwell Team
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