A great product in the making. We have been evaluating this software for a number of months now & the level of automation is enabling us to keep better track on our enquiries. It has been easily adop... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have only positive things to say about the roll out & ongoing relationship with the team at Found. It is very user friendly & shows us all the data and more we need from a CRM. The team at Found... Se mere
Found CRM has saved our Admissions Advisor valuable time, allowing her to convert those genuine enquiries much faster. From scheduling call backs to arranging show arounds and assessments, Found CR... Se mere
Brilliant care home CRM system. Had Found in place for 6 months now and it is undoubtedly saving us time and, compared with data before we implemented it, we’re now recording and converting more enqui... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Found CRM
Skrevet af virksomheden
Found by Lottie is the UK's leading cloud-based software for the care home industry.
Launched in 2019 and trusted by hundreds of services nationwide, Found offers care providers powerful tools and modular solutions to effectively manage enquiries, customer relationships, networking, occupancy, finance and billing.
Designed and constructed by care experts, Found's product is easy and intuitive to use, with a focus on solving problems, simplifying your team’s admin through cutting-edge technology and fitting seamlessly into the operations of your care home. But what's great software without excellent customer support? Found offers partners access to excellent dedicated customer support teams as well as ongoing training resources.
Need more convincing? No problem! Our team would be delighted to introduce you to one of our existing partners to help you understand why Found is the platform of choice for forward-thinking providers. Found partners with care homes of all shapes and sizes, ranging from large private care groups (Berkley Care, Care Concern & Springfield Healthcare) and not-for-profits (Brendoncare, Care South & Friends of the Elderly), through to small family owned operators (Boutique Care, Chanctonbury Healthcare, Connaught Care) and independent care homes (Groveland Park, Park View & The Bridge Care Home).
Found is proud to be part of Lottie's family - a company on a mission to elevate later life for everybody.
Kontaktoplysninger
Unit 7, 2nd Floor, Woolyard, Bermondsey, SE1 3UD, London, Storbritannien
- support@foundcrm.care
- foundcrm.care
achieving results from enquiries to…move ins
Achieving results from enquiries to move ins. On 6th October achieved an enquiry to move in stage all completed and all detailed on Found so we have the information on a system that is easy to learn and use for all office staff to look at the stages where the potential residents stage is at.
Impressive
I have only positive things to say about the roll out & ongoing relationship with the team at Found.
It is very user friendly & shows us all the data and more we need from a CRM.
The team at Found are constantly looking at ways to improve & ask for feedback/suggestions from their client.
Very impressed.
Great informative system and user…
Great informative system and user friendly..
Informative and Helpful Training
Our training facilitator Abigail made the platform easy to understand through her virtual training.
Efficient and Adaptable CRM for Care Management
I have been using Found our CRM for a few months now, and its performance has been commendable. The system integrates seamlessly with our Nourish care platform and Lottie, making it an ideal solution for care management and CRM. The interface is intuitive, and the features are well-tailored to meet the specific demands of our sector. Overall, the platform has significantly improved our operational efficiency.
I would recommend Found our CRM to any organisation in the care sector looking for a reliable and adaptable CRM solution.
Fantastic support from the Found Team…
Fantastic support from the Found Team who are responsive when I have a query. The system is easy to navigate and maintain and the team are proactive in asking for any improvement points. It's great that the team are so supportive of our company events and it's always great to see them in person.
Highly recommended.

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Great system & great team
I am very pleased with Found and how seamless the implementation was for our 31 care homes.
It really is a great CRM and I am delighted we have it at Excel Care. I have used a lot of CRM systems over the years and this certainly is the best.
They have thought of everything and the team is always on hand to help us with questions however small. Abi has been fantastic and patient with us.
Onboarding 31 homes with 3-4 team members in each home was not an easy task but it all went smoothly!

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100% Recommended
Found CRM is a really easy to use system, simple to navigate whilst providing everything you would need for your sales team to use. Any problems and support get back to you really quickly. Would definitely recommend this system.

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Great additional software for our care…
Great additional software for our care home makes the Management of our enquiries so much easier to process and monitor.

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Finally a platform that's easy to use!
We have finally given a platform that is easy and user friendly, Found is accurate and very simple to use. I feel like having Found we are able to communicate to our team and are able to fill our room's more efficiently.

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5 Star Review
We have had the pleasure of working with Found since November 2022 and I can confidently say that our experience has been nothing short of exceptional. The Found team have proven to be massively supportive and remarkably responsive in every aspect of our collaboration.
From the beginning, The Found team has demonstrated an unwavering commitment to helping us achieve our goals. Their dedication to customer satisfaction is remarkable.
One of the highlights of our engagement with Found has been the training they provide and the ongoing Found Surgeries/ catch ups. These sessions have not just been informative but also highly engaging. The trainers -Rory and Abigail are not only knowledgeable but also skilled at making learning an enjoyable experience. Jordan, Founds product Manager is committed to supporting the excellence of the system and is exceptionally responsive. Their guidance and expertise have translated into positive results for us.
I wholeheartedly recommend using Found to anyone in need of an enquiry and occupancy digital system. The dedicated team, responsiveness, and overall support is superb.

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Excellent for managing enquires.
Found is the easiest way to manage and track enquires. Keeps things current and up to date.
Easy access to current resident information.

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I’ve Found my new way of working!
Using this piece of software helps with the everyday operational overview of how the business is doing.
Very easy to use when completing commercial reviews with managers of the services.
Saves on travel and time searching through folders and scraps of paper when you visit each service. Having everything available with a click of button gives you insight, overview and encourages you from the off to support and push the profitability of each service.
Very easy to set up, very easy to use.

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Great customer service
Great customer service, they understand urgency of action and are a pleasure to speak with.Highly Recommended

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Fantastic support and system very easy…
Fantastic support and system very easy to navigate. would recommend

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We absolutely love using the FOUND CRM
We absolutely love using the FOUND CRM. It is a crucial part in us reaching our sales targets and it is a useful system and super easy to use. Being able to keep track of all of our homes under the one platform is excellent.

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FOUND is transformative for your business
FOUND is a great platform to be able to really understand your careseekers journey and to have easy access to intelligent data. It's easy to navigate and is a great enabler to increase your conversion and grow occupancy. Highly recommend!

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Found has transformed the way we manage…
Found has transformed the way we manage enquiries. The oversight we now have of our group enquiries has saves us a significant amount of time. The fact that Found automatically integrates with so many of our referral sources means that all our enquiries are logged in one, easy to use CRM. The timeline feature means everyone has to be accountable for the enquirers journey and the reporting suite gives incredible insight into referral sources, types and number of conversions. The occupancy reporting is also fantastic, allowing us to see where average fees and occupancy targets are being met. Dan and his team are great to work with. I highly recommend Found.
Brilliant care home CRM System
Brilliant care home CRM system. Had Found in place for 6 months now and it is undoubtedly saving us time and, compared with data before we implemented it, we’re now recording and converting more enquiries. It’s also very easy to use so adoption across the business has been seamless. The Found support team are very responsive to any feedback and questions.

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.











