Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

6 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

It's the very first time I use Forward…

It's the very first time I use Forward Parcel and I was very skeptical. I decided to give it a go nonetheless and a few days later I received the item I was trying to purchase in India. Everything went supee smoothly, communication was extremely good and clear, and the delivery from India to the UK was very fast too. I would definitely use again and I highly recommend it.

19. april 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Their consolidation work is very bad

Their consolidation is very bad. they dont pay attention to detail when consolidating. All my costly sarees were crumbled during consolidation packing as they removed original covers and stuffed as if they are stuffing junk into the box even after charging additional amount for consolidation.

1. maj 2024
Uopfordret anmeldelse
Forward Parcel-logo

Besvarelse fra Forward Parcel

Hi, We are not able to identify your name sk in our orders list. Please share the order number to investigate into this issue. Usually we remove unnecessary packaging to reduce the volumetric weight to save on the shipping charges.

Consolidation itself means to pack in a way to reduce the shipping charges. If you have informed us to pack with the outer boxes, we should have done that without any issues.

As the parcel will be in motion during the transit the clothes can get crumbled.

Please share your order number to look into this issue and to take care of your expectations for your future orders.

Regards,
Team Forward Parcel

Bedømt til 5 ud af 5 stjerner

Didn't know what to expect but highly recommend now

Found a discontinued item that was only available in India and after some googling found this company, didn't know what to expect but decided to take a risk and it was totally worth it! Very fast to update your details everything is automated and easy to complete. They updated the details the same day the parcel arrived to their warehouse and shipped it out soon after I paid through their portal. It took about 4 days to get here via DHL. Highly recommend!

27. maj 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

there are a lot of hidden costs

there are a lot of hidden costs. you can add more than 30percent from what actually is shown in the shipping cost calculator. for me they are shown in the calculator 45000 for 70kgs and when invoicing generated its showing 54000/-. wait for a big hit when I try to pay the invoice it's showing 72000/-.so please beware of the hidden costs. better go with India post. cheap and reliable. I learned a lesson. maybe it helps someone who is in the same boat.

4. juli 2021
Uopfordret anmeldelse
Forward Parcel-logo

Besvarelse fra Forward Parcel

Hi Sai,

We really appreciate for taking time to review our services. Please note that all our costs are clearly shown in our Pricing and Services page https://www.forwardparcel.com/service-pricing.

We also inform our customers about the Emergency Situation Charges that are being applied at a rate of INR 240 per kg to Australia on top of the shipping charges in our calculator page's "Important information to consider before using our services."

https://www.forwardparcel.com/shipping-calculator

We don't hide any costs and these are available for everyone to check before using our services.

Visit our website https://www.forwardparcel.com to know more about our services, costs and process or email us at hello@forwardparcel.com before using our services to know in detail about the pricing.

Updated Review on 15/09/2021: We have taken your feedback and included the emergency situation charges as well into our shipping calculator. The shipping charges you see is what you will pay for the shipping charges going forwards.

Best Regards,
Team Forward Parcel


Bedømt til 5 ud af 5 stjerner

Excellent service

Wasn't sure what to expect, but was a great service.

There was a book I could only find in India and no seller posted outside of India (shipping to Ireland). Found this service on Google. Simple and free to register which gave me a virtual address in India. Used that address to purchase off amazon.in.

ForwardParcel processed same day item was received and emailed to advise item had arrived and provided photos of exterior packaging as well as opening package and taking photos of the item unpackaged (so you have option to return to sender if damaged).

They hold for up to 30 days so you have option to combine forward postage with multiple items to save cost.

I was only purchasing the 1 item so requested it was sent then. Next day they sent price to redirect to Ireland using a courier service (DHL). Cost was 2500 INR. A little higher than the estimated calculation was, but fine. Book weighed 0.9kg , relatively thick book, book cost itself from amazon.in was about 400 INR.

Payment options were Visa, Mastercard. Some other cards accepted and many online payment options (none I had heard of). Unfortunately PayPal wasn't an option so had to use Visa.

Item shipped within 1-2 working days. Had tracking all the way with DHL, and arrived in Ireland about 3 days after shipping, very well packaged. No additional costs incurred.

Sevice perhaps a little expensive, but for global shipping / redirection and for the level of service, tracking/ photos- the cost is justified.

23. april 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere