As a new person to collecting comics, I chose Forbidden Planet and so far no issues. Despatch time was good. All comics came in good condition. Many came in a good protective cover. Seriously amazin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mail order comics have little to no quality control and high postage and already expensive items have had me cut back what I order by about 90% in the last 12 months. Practically everything is warped... Se mere
First time I have ordered from Forbidden Planet (I usually go direct to the London shop by train) and I have to say I am very happy with the service. The products I ordered were a late release so I ha... Se mere
Horrific service and comms. The comms are completely non existent! They don’t reply to their contact us forms, they don’t reply to emails and even the head office doesn’t answer!!! Delay in des... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Forbidden Planet is the world’s largest and best-known science fiction, fantasy and cult entertainment retailer and the largest UK stockist of the latest comics and graphic novels. We specialise in selling action figures, books, comics, graphic novels, toys and games and we offer all the best merchandise from your favourite series.
Kontaktoplysninger
144 Southwark St, SE1 0UP, London, Storbritannien
- info@forbiddenplanet.com
- forbiddenplanet.com
Har besvaret 31 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Pokemon pre-ordering went well
I pre-ordered a 3-packs blister from Forbidden Planet that arrived in time and in great condition.
Thank you!
Favourite Planet!
We have spent hours trying to find a certain comic book. I emailed Forbidden Planet to see if they held any stock and whether it would be shipped from over seas. I received a reply promptly, ordered the comic book and received it today…three days after ordering!! Amazing service!
Great service
They have a good website with a lot of choice. You are kept well informed about your deliveries. They are sent out promptly
On one order 9 out of 9 comics received…
On one order 9 out of 9 comics received with damage. They should never have been sent out.
If you enjoy paying good money for damaged comics, FP is the place for you!
If you enjoy pre-ordering comics before FOC and not receiving them FP is the place for you!
If you enjoy dealing with incompetent customer service agents then, FP is the place for you!
They don't care about comics. They don't care about you. They don't care about the condition of the items they send.
Utter garbage service! If they closed their online store, it would be a good day for comic collectors!
I'd love to sit down with the employee's who think it's acceptable to send out these comics! Clearly don't have a F ING clue, don't care or both! Seems like nobody is held accountable or trained to an appropriate standard.
IF IT'S COMICS YOU BUY, THEY DON'T DESERVE YOUR HARD EARNED CASH!
bent card on toy
well wrapped parcel, but card of toy bended in box so useless for display not cheap either
Wonderfull Service
Great communication from the company regarding my order, and answering any questions and concerns that I had.
Cheaper than anywhere else I looked for…
Cheaper than anywhere else I looked for what I wanted. Delivered to Ireland in just over a week , no extra charges. Would buy again from them
Brilliant!!!
Brilliant arrived on time and in perfect condition and in a plastic case for added protection. Placed the order and it arrived 3 days later with a tracked delivery. Would definitely recommend.
Happy
Reliable service. Immaculate products especially new comics.
Bad day
horrible, when i was in there i was with a legal adult. he went to buy a manga so i followed behind him and they wouldnt serve him all because i was barely in sight to them. worst thing about it the manga most literally said ‘boobs’ and ‘i sold one of my nuts’ thats crazy bro.
TERRIBLE COMICS SERVICE
I recently transferred my comics standing order to these guys when I moved up to the North East but their service has been an absolutely atrocious !
I set up my comics account but every time my wife or I collected the account I received the 'card stock 'covers - as all my other comics are the ordinary paper covers i requested that I not be given the card covers ( these are also considerably more expensive ) - since then EVERY A time we've collected my standing order the comics are ALWAYS the card covers .
My wife spoke to the old guy who works there and he showed her that he has left notes on their computer system that I was just to receive the ordinary covers but whoever does the orders has ignored the notes .
The man even replaced the card covers for the ordinary covers that were still on the comics racks , so its obviously down to whoever processes their comic orders .
I've no idea why the person doing the orders has chosen to ignore my request , or the notes left on their computer system . I can only think they think they are being funny . Either way , I'm transferring my standing order to travelling man ; two doors down. Lets see how funny he thinks he is now that he's lost my money !
Fantastic range
Fantastic range, always shipped fast and efficiently. Love this store!
Forbidden Planet more Like Forbidden Scamet,don't ever shop in the Newcastle upon Tyne store!!!!
I was looking forward to getting some new hot toys and other items for Christmas for my autistic son and saw the prices were too much compared to other places I looked at and won't ever return to the store ever again unless they lower the prices and learn to give better discounts to returning customers and be more kind to people with disabilities. My Advice is Avoid All their stores especially in Newcastle upon Tyne!!!! they'll rip you off and take advantage of you just to get you to spend money on things that you can find cheaper on certain other websites.
Nothing Forbidden About Their Care For Comics
All orders/subscriptions are dealt with professionalism and care. The folk at Forbidden Planet have a genuine love all things comics.
I love my new Joseph Joestar figure
I love my new Joseph Joestar figure. Thank you!
I was attempting to order a book…
I was attempting to order a book internationally and had serval issues with billing, I am very appreciative because it is my favorite book.
I'm an international customer and love the clear communication and transparent customer service.
Comics
Ordered three comics, two moon knight and one miles morales, but once I received an email saying they were on their way, only the moon knight ones were there, and they had removed the charge from the miles comic, which is fine but now I’m going to have to reorder it and pay for shipping again. Overall though, very pleased with service.
The best.
I’ve used Forbidden Planet for years and have found all customer service advisors to be fantastic (both in person and online). Whenever I’ve had an issue (rarely), they have immediately sorted everything out without any obstruction whatsoever. The vast majority of the items I purchase are pristine but on the rare occasion something is damaged, they go above and beyond to ensure the replacement is in the best condition. There is a reason they’re the largest dedicated comic merchandise provider in the world, and I think it’s due to the above.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








