Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
2,3
7 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The worse place anyone can order from. I ordered from a place named Pizza Burg - Chittagong but they delivered the food very late and it was extremely cold. I complained and wanted a refund but instead they kept stated about feedback and cancelled the chat without listening to the customer. Very disappointed with the customer service and crap service. They don’t care.
Foodpanda BD is a scammer. I recently ordered what was supposed to be a complete meal, but the experience turned out to be a disaster. The restaurant accepted my order without issue, yet I soon received a partial refund notice without any explanation. Shortly after, I was contacted by the delivery person who informed me that a key component of the meal was missing. Without that essential part, the meal was incomplete and unappetizing.
What’s even more frustrating is that there’s no way for customers to directly reach out to support via the app. I was only contacted by customer support after their rider reported the issue. When they called, they informed me that canceling the order would forfeit any refund, leaving me paying for a meal I never received in full.
It’s utterly unacceptable that Foodpanda BD processes orders that they can’t fulfill, leaving customers with no recourse. I strongly advise potential customers to be extremely cautious when ordering from them.
9/21/24
Terrible delivery experiences always occur on this app. Missing food items, sudden cancellation of orders on their end without any explanations whatsoever, and vouchers can mysteriously disappear in the midst of payment. Personnel on the app also couldn't be bothered to improve their services, showcasing poor attitude and professionalism from time to time. I rarely have problems with other delivery apps, not sure why this one foodpanda is always messing things up. My resting 1/10.
Pandago rider stole 5k BDT worth of product. Their customer is so disgusting for them to say they cannot do anything about it. + Customer support feels like more like automated bots rather than human.
I placed an order while fasting keeping in mind that still an hour to go and food will be delivered by this time. After 30 minutes rider asked me about the exact address and informed that it will take more than 1 and half hour as the restaurant is out of stock.
Not for the first time. They have worst customer support policy. They don't bother to solve any issues proactively. You have to push them thousand times. I have not got a refund for stock out items of an order even after one month. I'm still knocking them on chat but no potential solutions. I would rather say they stole my BDT255 for Order #Order #u5cn-36pt
I don't know about their customer service but as a merchant, their services are worst.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
