Food Lion Anmeldelser 

On a scale of 1-10 it was a ZERO. I often use this store at 2245 F Ashley Crossing, Charleston, SC 29414 because it is in my neighborhood. I do not often use the drive up pickup because it is generally very slow. Today, Tuesday, May 26, 2026 I scheduled a grocery pickup for 11:00am. I was sent confirmation that my order was ready. I pulled into spot #2, on my phone indicated I had arrived approximately 11:10am and waited until 11:35am and no one came out with my order. At 11:30am I called the number on the sign - and pressed #1 - no one answered. I waited another 5 minutes with no one coming to the car but observed 2 Food Lion employees - standing outside the doors on a smoke break. I will never use this store for a pickup ever again as this slow / no response is pervasive at this store. Order #: m776563870 Pam Rosensohn

I was in Food Lion today. I used the self checkout because there's hardly ever any registers open. After checking out, I preceded to head toward the exit, when the wheels on the shopping cart locked up, causing meet to hit my leg on the cart. I could understand that happening if I were leaving the parking lot with it, but I was still in store. There was no apology from store personnel. It was an embarrassing situation. I should have followed my mind and shopped at a different grocery store.

I believe the Erwin store needs new management. I witnessed a male manage spitting chew near a customer right outside the doors. She said something to him. I didnt hear what she said, but he called her a bad name after she went into the store. I have also seen him be verbally abusive to employees inside the store.

I received a free sample of Stubbs bbq sauce and it was amazing. Best bbq sauce I have had in a long time. I highly recommend getting it to try if you like bbq sauce.

Food Lion delivery sucks! I can NOT choose from which store to get a delivery from like they claim. They automatically select the store. I don't shop at the selected location because I NEVER get a complete order. You should be able to have a set location on your profile like before for delivery/pickup. It does no good to order delivery if you end up having to go to a different location to pick up what crappy locations are out of. I'm starting to hate Food Lion more than Walmart!!

Food Lion in Georgetown, South Carolina makes the BEST Banana pudding. Without the banana. (I don't like bananas) Awesome job with the extra cookies on the top an bottom. Who ever made please give them a raise. I buy either everyday or every other day. The biggest container they have. Please keep up with the fantastic work!!!

The 2nd time ordering home delivery after having hip surgery they canceled my order two hours later for no reason. Then calling customer service hanging up on me three times is freaking sad!! Food lion is no better than walmart!!!

I visit this Monroe road location frequently,and met the sweetest cashier "Nakisha" she gave 100% and beyond. She unloaded my groceries, bagged them to perfection in a quick and polite manner and loaded my shopping cart, asked if I would need assistance to my car. I didnt know that even exists. She made sure my blueberries were secured by doubled bagged them, most of the time the other cashier's just throw them in a bag and the container opens and blueberries end up smashed. She bagged my groceries to perfection. 4 other cashiers afraid to name are just immature and dont show much care in bagging groceries. If i wanted to leave the nonperishable bags in the car on this shop I could. I never knew white bags are for non perishables and blue bags are for frozen and perishable items. I never knew that because i have never seen anyone take such care in baggibg groceries. She grrets and continues checking out other customers. Our conversation was very inspiring, encouraging, uplifting, and with all the things going on in the world. "She was just a breath of fresh air."

Hello, I visited the food Lion on John Tyler Hwy in Williamsburg on April 1st. I arrived at the store about seven pm. I normally have a good experience at this store. As a matter of fact, I believe it was a manager that asked me and my mom if we needed help. He was friendly. When it was time to check out, the young man at the register did not even speak. I said hello, and then he greeted me. Maybe he just is not that friendly, idk. Food Lion. Please do better!

theirs two Food Lion Stores One is across Lichfield beach 29585 , other the east side HWY 17 Pawleys island. After 20+ yrs. living in area and as a Handicapped US Vietnam era Veteran, Heree's what occurred 2 days back Pawley's island store. When I went in store and typically go first t0 fruit and vegetable section, there @ almost 9:30 AM there are full carts in aisle not put up with veggies and fruit full just about blocking in-between here the employee on his phone gabbing away in no hurry to put up anything he was by the apple section and only when he saw me did move cart but kept talking. manger#7 in store. ALL OF TIS SHOULD HAVE BEEN PUT UP BY 8AM opens at 7AM. Ther's no excuse, excuse the manager should get to work and put up herself! this store is a disgrace that employee should be fired and the manager next or reviewed for dismissal. only go to this store if its and emergency. Ther is a new Aldi a Publix and another mainstream grocery superstore in immediate area, besides these two food lions. Guess what that competition is eating their lunch! Who needs this store. Not me no vets here!. and if your smart not you.
Jack

I want to know why I keep receiving ROTTEN BANANAS!

The self-checkout experience at the New Walkertown store is terrible. As I was ready to check out, I noticed that there was an available register, so I walked toward it. Then a Food Lion employee told me that I had made a violation because the line started at the shopping aisle more than 10 feet away. I couldn't see that there was a line at all. I took my items to a regular register to be checked out. This experience defeated the idea of the self checkout. It wasn't like any other Food Lion I had shopped at. Walmart was even nicer. I won't be back to shop at the New Walkertown store.

I have recently been experiencing hostile verbal abuse that seems to soon become assaults. 2 individuals i know are the reason/cause of such intentional targeting. One individual being Tony Hill and the second individual to be soon named. Tony Hill is a black male around 40 to 50 yrs old. 5ft 5ins. Guessing. This is a very serious matter because Tony is constantly promoting just about anyone that comes threw the doors to act out within the store causing more and more people to become involved which soon will be totally out of control. If something is not done about Tony then news channels and other organizations will soon be contacted about his actions with the store at 251 Faith Rd Salisbury nc.

So as most customers here I normally love shopping at Food Lion. But here lately it's easier shopping at Walmart, which seems to be the case for many across NC. I placed an online order today. First before I get into the actual issue I had here are some other issues I ran into: (1) Buy 1 get 1 items only applied if they were 2 of the EXACT same item. Not 2 items in the same brand. Which is insane. Cause if I can get it with 2 different items of same brand in stores I should be able to online. So I end up spending more because of that. (2) Trying to choose substitutes has changed. You can no longer search and choose the item you want. You are given a list of 5 items that Food Lion considered similar(usually not even close to being similar) and if you don't choose one of those then you have to choose best comparable and put in notes what you want. But then shopper completely ignores the notes and refuses to give you the items you asked for. (3) You can no longer send messages or chat with shopper. They can't reach out to you about item related questions or substitute concerns and you can't contact them. (4) Shopper does whatever they want and gets away with it. They don't read notes I spend hours putting in for each item giving valid substitutes that I deem decent substitutes, instructions on what I want, ect. And if you deny the substitute, there isn't an option to choose a different item for them to get for you instead. So then you have to turn around and either reorder or go somewhere else to get the items that the shopper ignorantly grabs random items they choose to. (5) My actual issue is that I called today while shopper was shopping because half items I ordered was marked "missing" when I ordered a substitute and they didn't get the sub or a recommended item. They just point blank skipped it. So the person gave me free delivery and a coupon to shop again to get the items the shopper messed up. So then the items arrive and half the stuff is missing or wrong. Like I ordered 6 of the SAME Starbucks frappuccino coffees in COFFEE flavor and they send 3 coffee flavors and 3 caramel. Why would you do that when they order says 6 of the same. If they aren't all available, then mark that so and get substitute for the others. But that didn't happen. So I called again and was given a refund. So then I get the finalized receipt and not only did they recharge me for the delivery service they blatantly ignored the fact that it was previously refunded to me. Or they just didn't care and recharged me anyway. Either way I'm angry. Ordering online sucks now. They made it harder to order online and get the items and substitutes that I really want. Customer service either lies or just goes back over what one customer service agent says and do whatever they want instead. I'm just going to go back to ordering on Walmart.com or their app because it's by far the best app so far since Food Lion decided to make everything that much harder for customers to order. It seems like Food Lion has gone down the toilet and is loosing so many of their customers because of horrible customer service, horrible employees, bad online and pick up services. Y'all need to get y'all's sh¡T together because y'all are loosing way too many of your customers because of crap that should be easy, a given or a simple minor standard.

I brought a box of smash beef burgers food lion brand they did not taste like beef at all. The also stranck to the size of silver dollars. The box said,
100% beef a d they tasted synthetic chemicals smashed together. I also brought a 6 pack of Linsey ices and they tasted synthetic also. I had to throw the food in the garbage. For now on I WILL be very careful when I buy all my food. I will not buy any more food from food
Iion. If you shop at food lion be careful what you to eat.

I went to the Food Lion in Clinton SC Sunday morning 8 Feb, as I was pushing a cart in the interior doors the anti theft wheels locked up, almost making me fall over the cart, I did get a abrasion on my right foot from it impacting the cart, I brought this to the store managers attention showing him the abrasion, he said it’s a new system and he needed to look at the settings, needless to say as I exited the store he was still sitting at a computer, Beware this is the 3rd time this has happened to me,

I visited food lion McCormick store and I had to used bathroom and then shop the manager followed me everywhere in store and the other night I bought an item I have a video of manager wispy to tall black girl the cashier watch that guy I never stole anything from food lion new in town I think it discriminates against brown people ( the should not discriminate any one i was thinking to upload video of him and what he doing to paying customers I think he should be removed immediately ( I have many pictures of him following me in store)

They claim that there customer service is there top priority yet they can't be bothered to answer the phone. And if by a miracle you get someone on the phone they are incredibly rude.

Worst Food Lion ever. Did pickup order for the snowstorm they never shopped. I showed up to ask why they apologized and said theyd shop it tomorrow and will call me but it will be ready at 8:30am. Never received a call so i called and spoke with Kelley who said they cancelled my order without my consent. Called customer care who said the order was never cancelled. They tried calling the store and no one would answer. Called store ten more times to speak to Tracey who first lied and said it was cancelled then told me i needed to call customer care back to cancel my order because theyre too busy shopping other orders and they cant do mine anymore. I asked for district managers number and they said they didnt have it. Still have received a refund and was on hold with customer care initially for an hour and 30minutes. Time i dont have because i have a job. Very unprofessionally. Workers need to be fired

I go in this store (Reed Street, Leland NC)two to three times a week.  This morning January 7, 2026 between 9:00am-10:00am I went to the deli to place a order,  I stood in front of the deli counter, Sarah looked at me stop what ever she was doing started walking towards the counter passed me and went behind me then started putting bread on the shelves. I stood there 7 more minutes until the young lady from bakery came to serve me.. In the last 6 to 7 months I have reported her to three managers, two stores managers and the deli manager.  I let 2 of the managers know that she is starting to race discriminate against me ( I am a black woman)Once I spoke with the managers you would think customer service would get better.  It only became worse with me getting anything from the deli if Sarah is in deli.  They will wait until she walks away, then they will serve me or I just do the same. So I decided to call corporate since this is a going problem with EMPLOYEES BEING RACIST. It has been 4 days and still no call or email back yet.