I've recently joined - I like the ethos and my page looks good and I want to stay on Folksy, but the app doesn't work (I use my android phone) - I can't upload new stuff or do anything on it but see... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Not having any experience with high tech, social media etc, I've found help and advice on folksy. This has made quite a scary tentative experience not so bad. Although I will say that I'm still tryi... Se mere
Folksy is a brilliant British based website selling fantastic handmade arty craft items. Everything about it is positive. The products are good quality and are often found cheaper on Folksy compared t... Se mere
I've had my own website, but that requires a lot of time that could be spent more enjoyably making rather than promoting. I've also had an Etsy shop which used to be for handmade only but now allows... Se mere
Virksomhedsoplysninger
Om Folksy
Skrevet af virksomheden
Folksy is the home of British craft. On our pages you will find thousands of pieces created by artists, designers and makers across the UK.
Imagine Folksy as an online craft fair where you can discover unique, one-of-a-kind gifts, all made by hand, as well as pieces to decorate your home, original art for your walls and craft supplies.
And if you're looking for a place to sell your creations, you've come to the right place. We have been spearheading the handmade movement in the UK for over a decade and have a wonderful community ready to be your cheerleaders!
Kontaktoplysninger
John Street, S2 4QU, Sheffield, Storbritannien
- support@folksy.co.uk
- folksy.com
4,5
Fremragende
476 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great UK based platform
I love to support UK businesses, and what greater way than selling on a UK platform. It's always good to get support from a person when you have an issue, and Folksy provide a friendly community.
11. september 2025
New shop
I have only just started with Folksy and they have been really easy to talk to when I needed them. I had a few glitches that they talked me through and I had my first sale!!
31. juli 2025
Love it!
This is a very well run friendly website. Good for buyers and sellers. I have no complaints.
5. juli 2025
I buy a lot of gifts from Folksy
I buy a lot of gifts from Folksy, as well as cards and treats for myself. I have never been disappointed. Excellent choice of beautifully made, unique items at surprisingly affordable prices.
5. juli 2025
Handmade sellers choose Folksy
I'm a seller and Folksy is wonderful! Simple to use, looks great and real humans, that are easy to get hold of, if there is a problem.
I am also thrilled to see that the items for sale really are handmade and not mass produced.
Thank you Folksy.
7. juni 2025
Nice Gifts
As a customer, I cannot fault this company, although it's largely the sellers that make it great. I bought 2 gifts and both items were beautiful! As a seller, however, I am disappointed. Sales are virtually non-existent and the only item I've sold barely covered the listing fees, which has left me out of pocket. Consequently, I am looking for a new platform to sell my handmade sun catchers.
11. maj 2025
Happy Seller!
As a seller, I can’t praise Folksy enough. Very easy to create and maintain a shop, great communication.
The main reason I chose Folksy is the use of PayPal, I don’t have online banking, so this was essential.
8. maj 2025
The perfect ethos
Ideal ethos that aligns with my small business of hand made, illustrated ceramic pieces. It was very clear how to start selling and communication was and is always prompt, clear and friendly
5. maj 2025
Buyers beware
I have been emailing Folksy for several weeks now after a purchase wasn’t sent to me. I firstly emailed the seller with no response, then contacted Folksy who have repeatedly advised me to wait 48 hours for the seller to respond. They even sent an email asking for a review of my purchase!!! So, approximately 5 weeks on I have no glass birds and am down £24.25. Appalling service.
19. maj 2025
Uopfordret anmeldelse
Besvarelse fra Folksy
Hello. We can see that you had a poor experience of buying on Folksy and we are very sorry. This is unusual - the vast majority of buyers are very happy with the service they receive as our sellers pride themselves on their own service and fulfilment of orders. In this instance something went wrong. Our staff are still trying to get to the bottom of it and in the meantime are supporting you with the refund process and we will ensure you do receive a refund. We'll continue to be in touch via our support team.
Still finding my feet
I'm quite new to Folksy and still finding my way around the platform. The Folksy forums are really helpful though. I find it easy to upload my items and the dashboard is really useful. I am yet to discover how I thank a customer for a review but I'll keep looking!
2. maj 2025
Besvarelse fra Folksy
Thanks for the feedback. You can't currently reply to reviews you receive on Folksy but it's something we can see would be valuable (like it is for me now :) )
A Sellers perspective
As a seller, the seller pages are very easy to use to input new items and edit them.
Giving sellers an opportunity to raise their profile, even if it means paying a little more would be helpful.
8. maj 2025
Besvarelse fra Folksy
Great feedback, thank you. We have started to scope out ways in which we can support sellers to increase their profile and gain more visibility as we appreciate this is something some sellers need, especially when their stating out.
Beware Before Paying for Folksy Plus
I paid for a Folksy Plus account expecting the listing transfer service I was eligible for. They refused, claiming my products weren’t suitable—even though similar items are on their site. After I pointed this out, they suspended my account and denied a refund. This is unacceptable, especially since the service wasn’t delivered. Be cautious—check everything before paying.
1. maj 2025
Uopfordret anmeldelse
Besvarelse fra Folksy
Hi there, unfortunately your items did not meet our selling criteria, we're sorry about that. We sent you a full refund on 2nd May, 2 days after suspending your account. At no point did we deny you a refund.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.