Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Fnp service us very poor. I told them to cancel the order they replied wait 30-60 mins because the processing of cancellation takes time until 2 hours of waiting the update of the cancellation they sent an email that my order us out for delivery. Desperate to sell their product. I will never order again never. Simple instruction cannot understand.
Thy scam me I order cake with roses
And it’s costly then thy send only cake without flowers
I try call them and chat them and emails them
No body answer reply should thy have acction from saoudi government
Very irresponsible and inconvenient business
I think some legal action should be taken against them for their scam in saudia.
They have ruined the surprise and delivered the wrong items.
They should be banned
The worse experience i ever had...! Not worth it they have better prices from other sites but not worth it at all. I just choose it as I want it to make a surprise and didn't have the address and they had option to do it with phone only ...and I really regret it. I order a package I choose delivery time and waited. As the time was passing and nothing..I contact them and they told me that they had an issue with the receiver for the location..but they never informed me..we fixed this and they send me a message that everything now ok so.the package is on the way...the time passed again after 4 hours I contact again ..and they said o sorry its unavailable the product.. ( note that product was still available online and its still is...)and then I lost it...really the messages , the replies was unprofessional, unacceptable. I was beginning for something I paid..and at the end we send something less worth it as they ruined already the surprise. They told me they will inform that time when delivered..NEVER thanks God my friends informed me that they received and thank God was looking good they out a present also for fixing the disappointment. 🤷♀️ Ridiculous. I never experienced such a situation..and I order from many online sites and saudi & dubai .really you must stop having this shop you don't know what customer service & satisfaction is. Really sorry for you.!!! It was the 1st and last time I order from you.
Very high price for less quality.
Gift was never delivered. Waste of money.
scammers, please dont order it will just give you so much disappointment
I am extremely disappointed with the customer service regarding my recent cake delivery. I had specifically chosen a delivery window of 3-5 pm, but the delivery arrived at 10 pm, which was completely unacceptable. To make matters worse, the delivery personnel couldn't get in touch with the receiver because they weren’t picking up the phone, so they returned the item to the shop without notifying me.
I provided my mobile number upon ordering, but the shop failed to reach out or make any effort to update the information on their system. I spoke with a lady multiple times, and it became clear that no notes were added to the system, and no effort was made to resolve the issue. This lack of attention and professionalism is simply inexcusable.
I expected the same high-quality service that I had experienced at their Qatar branch, but this was a huge letdown. The shop clearly isn't equipped to handle timely deliveries or customer concerns. I will not be using this service again, and I will not recommend it to my friends or family. This kind of unprofessionalism should not be tolerated, and it’s disheartening to see such poor service from a brand I once trusted.
Such a scam! Ordered a gift mango cheesecake, turned out to be much smaller than stated and the "cheese" was more of whipped cream mixed with cheese powder. Mango toppings wasn't real fruit either, sad really
Had great experience and the delivery has been done within 4hrs.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
