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Flyachilles Anmeldelser 

510
•
TrustScore 4.5 ud af 5

4,5

Butik med udstyr til hjemmet
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We bought a smaller set which we thought would look nice in an area we were having cleared along our driveway, once it was cleared we both agreed they were too small and decided to trade out the 2 w... Se mere

Bedømt til 1 ud af 5 stjerner

If I could give Flyachilles a lower rating, I would. I placed an order for a ceiling fan on July 25, and 44 days later, it still hasn't arrived. Every time I contact customer service, a friendly... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have not received my item yet. This rating is based on the questions they’re asking. 1. The shopping experience in the website is pretty good. There are plenty of picture and details. They do no... Se mere

Bedømt til 5 ud af 5 stjerner

The ordering process was very smooth. I was drawn to the modern styles that this company offers. I can’t wait to receive and install the ceiling fan. Also the customer service team was very responsive... Se mere

Virksomhedsoplysninger

  1. Butik med udstyr til hjemmet
  2. Havebelysningsdesigner
  3. Lampeforretning
  4. Lampegrossist
  5. Marked for byggematerialer
  6. Møbelforretning

Skrevet af virksomheden

Flyachilles offers stylish lighting, ceiling fans, furniture, and home décor for indoor, outdoor, residential, and commercial spaces. We are committed to quality products, secure shopping, reliable delivery, and helpful customer service.

Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

510 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 60 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(510)

305 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

We have been looking for 2 Outdoor Fans…

We have been looking for 2 Outdoor Fans with a led light option and a remote control option for some time now. This has not been easy and when we saw this Rustic Outdoor Fan from Flyachilles it met all of our dimensional and design needs. Super easy ordering and website navigation. Very clear instructions provided on all return and refund provisions. We’ll be back to this website for sure!

25. marts 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I really like this fixture

I really like this fixture, but DO NOT like the idea of an integrated LED. When it fails, I’ll have to replace the entire fixture, and if this one isn’t available, I’ll have to replace them all. Great for the company selling fixtures, not so great for me or the environment.

13. marts 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Misleading description of product features on website

Product descriptions on the site can be misleading and, thus, incorrect. When they say a light is dimmable, it is NOT,
Recently I purchased a ceiling fan/light from Flyachilles. A critical feature for me was that the light be dimmable, so I carefully read each product description to ensure that the fixture was dimmable. I settled upon a fan which expressly said that the light was dimmable and placed the order.
After receiving the fan and installing it, however, I found that the light was not at all dimmable. It was possible to change the quality of the light (from BRIGHT white to BRIGHT amber) but there was no way to dim the brightness of the light.
When I contacted customer service, their initial response "we’re very sorry for the disappointment.
... It does not support brightness dimming (increasing or decreasing light intensity). We understand how this could be confusing, and we sincerely apologize if the description was unclear."

In the end, they resolved the issue to my satisfaction.

1. marts 2026
Uopfordret anmeldelse
Flyachilles-logo

Besvarelse fra Flyachilles

Dear John,

Thank you for your detailed feedback. We’re truly sorry for the frustration and disappointment you experienced.

You are absolutely right—when a product is described as “dimmable,” it should clearly support brightness adjustment. In this case, the product only supports color temperature changes (warm to cool), not brightness dimming, and we acknowledge that this was not clearly stated. We sincerely apologize for the confusion and for any misleading impression our product description may have caused.

We also understand your concern regarding the return costs. Given that this issue stems from unclear product information, this is not the experience we want for our customers. Please reach out to us again directly with your order details, and we will review your case and work toward a fair and reasonable resolution.

Your feedback is extremely important to us. We are already reviewing and updating our product descriptions to ensure features like “dimmable” are communicated with complete accuracy moving forward.

We appreciate you bringing this to our attention and hope to have the opportunity to make this right.

Sincerely,
Flyachilles Support Team

Bedømt til 5 ud af 5 stjerner

Repeat customer

Repeat customer, love my first light so much I came back to order 3 more. These put out much more light than any other brands purchased before.

15. marts 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Great Products, Looking to Know More of this Compay

The products are great, customer service has been responsive. Having a system to give ETA for delivery is needed in my opinion. Not only did it take a month, which we were told is unusual, to get our order, there was no way to track it the first 3 weeks. We are Contractors and this makes our jobs much more difficult. We do plan on making another order, but hoping for an ETA prior to do so.

12. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I still haven't received the product…

I still haven't received the product but you make sure I receive a survey?????
Terrible customer service which to me is more important.
SLOW AND TERRIBLE DELIVERY SERVICE.
I ordered $1000 dollars in lighting and they can't even use FedEx overnight or 2 day shipping. I ordered the product on February 26 and I still have yet to receive it. The day of this review is March 14.

14. marts 2026
Uopfordret anmeldelse
Flyachilles-logo

Besvarelse fra Flyachilles

Dear Mario,

We’re very sorry to hear about your experience, and we completely understand how frustrating this situation must be.

First, we sincerely apologize for the delay in your delivery. Your order is important to us, and this is not the level of service we aim to provide. Please note that some of our lighting products require processing and handling time before shipment, and expedited options like overnight or 2-day shipping may not always be available depending on the item. That said, we understand that this was not clearly communicated and we apologize for any inconvenience caused.

Regarding the survey, it is automatically sent by the system, and we’re sorry if it felt inappropriate given that you have not yet received your order.

Please reach out to us directly with your order number at hello@flyachilles.com , and we will immediately check the status of your shipment, provide you with an update, and do our best to assist you further.

We truly appreciate your patience and the opportunity to make this right.

Sincerely,
Flyachilles Support Team

Bedømt til 5 ud af 5 stjerner

Wonderful Customer Service

I am tremendously impressed with customer service. After realizing a mistake on my end of the online ordering process, Cleudia very kindly and efficiently took care of the matter. We were able to handle this and a slight payment adjustment easily through a couple email exchanges.

2. marts 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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