From first contact to hand delivery of a new boat Jake and Tamsyn were fantastic. No pressure, prompt contact and knowledgeable about what they do. Would thoroughly recommend.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good communications and fast delivery - well priced product (sale item). Flow Kayaks will be my first shop when looking for more kit / boats etc in the future.
Extremely helpful Jake’s no 1 goal is to get you the right kit and the right size. I’ve unintentionally messed him about with sizing of PFD’s and he’s been superbly understanding. Great service.
Excellent product, unfortunately I had to follow up on the order as it still hadn't been despatched four days after ordering. The item was sent when stock was renewed a few days later so all OK, if a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Flow Kayaks, Nottingham are paddle sport experts and enthusiasts, retailing quality kayaking, canoeing and other water sports products from market leading brands. With a showroom in Nottingham and a busy online store, Flow Kayaks are thrilled to share our products, knowledge and enthusiasm for water sports with the UK and Irish markets. Flow Kayaks are owned and staffed by expert paddlers and we pride ourselves on our market leading advice and service! Brands we stock: Peak PS, Pyranha Kayaks, NRS, Level Six, HF Safety, Wave Sport Kayaks, P and H Sea Kayaks, Werner Paddles, EXO Kayaks, ZET Kayaks, Whetman Equipment, Astral Footwear and Buoyancy Aids, Baltic Lifejackets, GUIGUI-Prod, Jackson Kayaks, Kober Paddles, Lettmann, G'Power Paddles, Select Paddles, Grey Owl, Venture Canoes and more! Flow Kayaks were established in 2018 as the sole UK distributor for EXO Kayaks. Since then we have supplied kayak shops around the UK and Ireland with EXO and ZET Kayaks. In 2021 we opened our first retail shop in Nottingham and began to sell kayaks, canoes, clothing and equipment to directly to customers, as well as to our valued shops. Flow Kayaks have worked with Paddle UK for supporting competition events, supplied the armed forces canoe and kayak teams as well as supplying multiple canoe and kayak clubs and outdoor centres around the UK.
Our Shipping Promise
Free Fast Shipping
We ship all of our clothing and kit orders with Royal Mail Tracked 24 and 48 services. We also process, pack and dispatch your orders the same day so they arrive to you promptly. You can track your order via our easy email tracking system!
Paddles and large boxed items are shipping securely with Parcel Force.
Our kayaks are delivered directly by ourselves or occasionally private, trusted courier to minimise handling and potential damages.
Kontaktoplysninger
Unit 13-14, Nottingham Wholesale & Trade Park, NG2 3JJ, Nottingham, Storbritannien
- 01156480631
- info@flowkayaks.co.uk
- flowkayaks.co.uk
4,8
Fremragende
336 anmeldelser
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Greta product and delivered swiftly
17. januar 2026
Great item and great service from flow…
Great item and great service from flow kayaks. My new BA turned up in less than 24 hours
22. januar 2026
Good item with 10% off
Good item with 10% off - good value with quick delivery. Thanks
20. januar 2026
Very pleased with my shoes.
Very pleased with my shoes.
Nice colour sturdy and comfortable
18. januar 2026
Excellent service
18. januar 2026
Order placed and item received within a…
Order placed and item received within a few days. Delighted with easy to use site and overall experience.
16. januar 2026
Accurate description
Good price, quick delivery and accurate description of the buoyancy aid.
9. januar 2026
Kayak
I bought my Wavesport Ethos 10 from Flow. Amazing kayak and great service. Good communication and I received my kayak earlier than expected. Great company and nice people. Would definitely use them again for kayaking gear 👍
13. januar 2026
Besvarelse fra flowkayaks.co.uk
Thank you for your kind review Alex, enjoy the new Ethos!
Great service and quick delivery
12. januar 2026
Outstanding product and excellent…
Outstanding product and excellent customer service. All done online but has been extremely smooth and quick.
12. januar 2026
Excellent product
Excellent product, unfortunately I had to follow up on the order as it still hadn't been despatched four days after ordering. The item was sent when stock was renewed a few days later so all OK, if a little delayed.
12. januar 2026
Still waiting for my delivery
Still waiting for my delivery
Called numerous of times with no response
Contacted is email and no response
Maybe giving them a bad review will make them respond back to me !
6. januar 2026
Besvarelse fra flowkayaks.co.uk
Hi Martin, thank you for your feedback. We were in contact via email shortly before this review was posted but apologies for missing the calls. We are in the hiring process to improve our capacity for handling customer enquiries whilst we also have in store customers.
Your order was placed on Monday and delivery to your address was attempted on Wednesday. As confirmed with you via email, the proof of postage shows the parcel delivery at your front door but you haven't received it in person. Unfortunately when it comes to shipping paddles we have to use a large parcel delivery specialist who don't have a customer collection depot.
Whilst we are waiting to hear back from you we have packed another paddle which we have ready to send again on overnight delivery. Of course it would be great to know if the original order was held by a neighbour or was redelivered before we ship again at our cost.
Kind regards,
Jake
I would recommend Flow Kayaks
Product was a good price and turned up in good time. I wold purchase from them again.
1. januar 2026
Great communication about our order
Great communication about our order. Great quality item and quick delivery times.
30. december 2025
Besvarelse fra flowkayaks.co.uk
Thank you for your kind review and feedback Emma!
Quick delivery over the Xmas period.
Quick delivery over the Xmas period.
2. januar 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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