They sent the wrong product and only 30 days supply instead of 60 days. They were even sent a screenshot of the order. 13 emails later they just insist it was all our fault. They would not provide... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Didn't realise it was from another country, so it took longer to arrive than I expected. Been on it 3 days and my shoulder aches are improving, so fingers crossed it works.
Second attempt at writing a review. Shipping took a while, but I was expecting that. Was tied into a subscription but I had it cancelled without a problem, excellent customer service too early to tell... Se mere
Virksomheden har svaret
Great product and highly recommended Fantastic flavor, easy to mix in a variety of drinks as well as cereals. In combination with a few other peptides and vitamins/minerals its helped tremendously wi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Florenix creates natural daily supplements designed to help you feel more vibrant, energized, and confident in your daily routine. Our formulas use premium, clinically studied ingredients, like rich cocoa flavanols, that support vitality, balance, and overall wellbeing. Every product is crafted for everyday use with transparent dosing, clean sourcing, and consistent quality. Florenix gives you simple routines that fit your day and elevate the way you feel.
Kontaktoplysninger
3,1
Middel
34 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 93 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I bought three cans
I bought three cans. When I opened it up it was only half full. I opened up all three only half full. I feel ripped off and I won't be ordering. It should be full to the fill line. I have photos for proof someone got in touch. It is sold by volume not by weight. She said if I give it a shake it will be back to normal. I did it. And it is still. Less than half full. Its suppose to be 30 scoops. On the container it says 30. It should be more full by you get half or less full. Don't order
13. juni 2026
Uopfordret anmeldelse
Besvarelse fra Florenix
Hi Sara,
We're sorry to hear you're disappointed with your order.
We understand why the fill level would be concerning, and we'd appreciate the opportunity to review your case and the photos you've mentioned. Please email us at support@florenix.com with your order number, the email address used for your purchase, and the photos. I'll personally look into this for you and make sure it's reviewed promptly.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
This company is horrible the customer…
This company is horrible the customer service is not good just because they say they shipped the product which I never received they only gave me a partial refund when I should have received a full refund because I never received the product! This company is disingenuous by putting it mildly! I have received a full refund, finally!
13. juni 2026
Uopfordret anmeldelse
Besvarelse fra Florenix
Hi Angie,
We're truly sorry to hear about your experience and understand how frustrating this situation has been.
We'd like the opportunity to review your order and the resolution provided so we can make sure everything was handled appropriately. Please email us at support@florenix.com with the email address and order number used for your purchase, and I'll personally investigate this for you.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Utter flavorless garbage
Utter flavorless garbage. Packaging is meant as a Black Forest knockoff. I made a batch of my peanut butter chocolate protein powder and threw the whole batch away - no chocolate flavor at all. Who knows what's in this stuff? There are little white specks all through it like it's cut with something. I don't even think the label is made in the USA, let alone the product.
13. juni 2026
Uopfordret anmeldelse
Besvarelse fra Florenix
Hi Bruce,
We're sorry to hear that Florenix didn't meet your expectations.
We take feedback like yours seriously and would appreciate the opportunity to learn more about your experience. Please email us at support@florenix.com with the email address and order number used for your purchase, and I'll personally look into your concerns and work toward a resolution.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Total Scam Product.Says 100% US MADE
Total Scam Product.Says 100% US MADE . Comes from China. Fake Product, who knows what shit is in this stuff.Filed Fraud charge w/ my bank was paid w/ visa.We will see what happens
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Florenix
Hi Greg,
We're sorry to hear about your concerns and appreciate you sharing your feedback.
We'd welcome the opportunity to clarify your experience and review your order with you. Please email us at support@florenix.com with the email address and order number used when placing your order, and I'll personally investigate this matter and assist you as quickly as possible.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Do not order from florenix
First, they claim to be a us company. I started receiving tracking info from all over China. When I asked about it i was told that the tracking info was for their ingredients, not my order. THEN...I asked for a refund on grounds that I ordered a us product, and this was shady. I was told that I could not get a refund, and was offered a 30 percent discount which I will not be using. Spent almost 100 bucks for some shady Chinese product that still has not arrived.
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra Florenix
Hi Richard,
We're sorry to hear about your experience and understand why you feel disappointed.
We'd really appreciate the opportunity to review your order and address the concerns you've raised. Please email us at support@florenix.com with the email address and order number used for your purchase, and I'll personally investigate everything and work toward a resolution as quickly as possible.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
The company doesn’t stand behind their…
The company doesn’t stand behind their product. Their guarantee means nothing.
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Florenix
Hi James,
We're sorry to hear you feel this way.
We never want any customer to leave feeling disappointed, and we'd appreciate the opportunity to review your experience. Please email us at support@florenix.com with the email address and order number used when placing your order, and I'll personally look into your case and do my best to help.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Florenix Cocoa Flavanols & Flavonoids - my best choice
A friend of mine introduced me to Florenix.
I was a bit sceptical but willing to try.
It was the best choice.
I never tasted a cocoa like that, rich in flavour, no sugar and still giving me so much energy afterwards.
I had a small problem with ordering it the second time but support helped in every way working 24/7 even on weekend days.
Florenix Cocoa Flavanols & Flavonoids Is a product I hope to use always.
Highly recommend
Vesna
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Florenix
Thank you so much for your wonderful review, Vesna!
We're delighted to hear Florenix exceeded your expectations and has become a product you enjoy every day. It also means a great deal to know our support team was able to help when you needed us. Thank you for your trust, your recommendation, and for being part of the Florenix family!
Warmly,
Florenix Customer Happiness Team
Don't buy this product
Don't buy this product. They duped me with similar packaging to Black Forest high flavonol cocoa. The product tastes fake and absolutely disgusting I asked for a refund and they refused to give me one I'm going to throw all the remaining product in the trash it tastes so awful
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Florenix
Hi Paul,
We're very sorry to hear that Florenix didn't meet your expectations, and we understand how disappointing this experience must have been.
We'd still appreciate the opportunity to review your case and see if there's anything we can do to help. If you're willing, please email us at support@florenix.com with the email address and order number used for your purchase, and I'll personally look into this for you.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Recommend this product
Shipping was timely and the product has a great flavor and benefits."
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Florenix
Thank you so much for your kind recommendation!
We're so happy to hear your order arrived on time and that you've been enjoying both the flavor and the benefits of Florenix. We truly appreciate your support and thank you for choosing us!
Warmly,
Florenix Customer Happiness Team
So happy with this product
I only bought 2 containers... next time I'll buy 3!
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra Florenix
We're thrilled to hear you're enjoying Florenix! We truly appreciate your support, and we'll be ready for that three-container order next time. Thank you for being part of the Florenix family!
Warmly,
Florenix Customer Happiness Team
DONT BUY
I have ordered High Flavanol Cocoa from Florenix.
First the package came form Tashkent Uzbekistan? Why?
Second No Production date No LOT number No Expiration date . Why?
Third Barcode that begins with 978.. reserved for books. Why?
Fourth Manufactured for US Oxford Gene Inc... Why? Genetic company shipping cocoa from Uzbekistan with no production date and fake barcode
Very reliable
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Florenix
Hi there,
We're sorry to hear about your concerns and appreciate you taking the time to share your feedback.
We understand why these details raised questions, and we'd welcome the opportunity to review your order and address each of your concerns. Please email us at support@florenix.com with the email address and order number used when placing your order, and I'll personally investigate this and provide any clarification you may need.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Going to throw these away
Fell for advertising and so-called reviews (2319 Reviews but the page only shows eight of them). The parcel was shipped from China (and again from Belgium), so I am assuming the stuff was made there as well. Should have made some proper background investigation before placing the order. Also the company address is registered under Sheridan Wyoming, commonly used by so-called shell companies.
Edit: I received an e-mail from the company asking if I could change my review for a refund. So this is my final on the topic, since I received NO refund. Cool to see paid/bot reviews popping up now, all the sudden.
26. januar 2026
Uopfordret anmeldelse
Besvarelse fra Florenix
Hi there,
We're sorry to hear about your experience and understand your disappointment.
We take feedback like yours seriously and would still appreciate the opportunity to review what happened. If you're open to it, please email us at support@florenix.com with the email address and order number used for your purchase, and I'll personally look into your concerns and do my best to help.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Revised review. Good customer service.
Ordered the high flavanol Cocoa. It shipped from Somewhere other then the U.S. so it made me a bit worried about it's manufacturing origin. Representative assured me it was made in the USA, and explained how the routing could have been confusing. I had some other concerns, but to their credit, customer service kept in touch and rectified. Have not used the product as of yet, but packaging doesn't indicate any other origin other the U.S. which is good. I also purchased a similar competitors product and will compare the two, with perhaps a follow up review. What I can say is that their customer service followed through and kept promises. That's a big plus.
11. januar 2026
Uopfordret anmeldelse
Besvarelse fra Florenix
Thank you so much for updating your review and for sharing your experience!
We're delighted to hear our support team was able to address your concerns and follow through every step of the way. We truly appreciate your trust and hope you enjoy Florenix. We'd love to hear your thoughts once you've had the chance to compare it!
Warmly,
Florenix Customer Happiness Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.