Fantastic service at the store and fantastic fitting. Staff at Floorstore Outlet Leeds have been knowledge and helpful to get the most out of the living room carpet to include a small hallway carp... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have bought laminate flooring for our house project. In store they have a great selection of different floor types. The overall purchase process was very quick and we were offered to pick up our or... Se mere
Virksomheden har svaret
Andy has been an amazing help. Made the process really quick and easy. He was really helpful with our choices throughout the process. Would strongly recommend booking through the floor store if you’re... Se mere
Virksomheden har svaret
I have no clue about flooring or measurements. I was nervous at first but had an incredible experience with one of their staff Andy. Helped me with sizing and materials. Excellent experience after all... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Floorstore Outlet, Leeds’ 6,000 square foot showroom is beautifully designed to offer a fantastic range of Carpets, Laminates, Vinyls & Wood Flooring at unbeatable prices. The Floorstore Outlet stocks discounted lines from some of our most popular top brand ranges including Quick-Step, Karndean, Amtico and many more. With top brands at unbeatable prices, come along and bag yourself a bargain to transform your home or office. The Floorstore Outlet – The name for top flooring brands at the UK’s lowest prices.
We've Got You Covered
Skrevet af virksomheden
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Kontaktoplysninger
Units 16-20 Regent Street, LS2 7QA, Leeds, West Yorkshire, Storbritannien
- 01138314169
Get FREE underlay on any flooring order
5,0
Fremragende
433 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good laminte and carpets will…
Good laminte and carpets will definitely recommend
22. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
Thank you for your kind review and recommendation! We’re delighted you’re happy with our laminate and carpets, and we hope to welcome you back again in the future.
Good service from manny and Andy well…
Good service from manny and Andy well recommended
22. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
Thank you for your kind review and recommendation! We’re delighted that Manny and Andy provided such good service, and we’ll be sure to pass your lovely feedback on to them.
Great service let us in at 9am
22. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
Thank you for your kind review! We’re pleased our team could welcome you in at 9am and provide great service. We hope to see you again!
Relaxed experience
Non pushy, helpful advice given. Good choice of flooring at good prices. Bonus we found what we wanted in the sale. Very happy customer, thanks 😊
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
Thank you for your lovely review! We’re delighted you enjoyed a relaxed, pressure-free experience and found our advice helpful. It’s wonderful to hear you discovered the perfect flooring at a great sale price. We hope you love your new floor! 😊
Excellent service
Excellent service - Andy was really helpful, friendly and knowledgable . Would recommend !
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
Thank you for your fantastic review and recommendation! We’re delighted Andy provided such helpful, friendly and knowledgeable service. We’ll be sure to pass your kind comments on to him!
Besvarelse fra Floorstore - Outlet Leeds
Thank you for your kind review! We’re delighted Andy was so helpful. We’ll be sure to pass your feedback on to him!
Great help and experience.
I have no clue about flooring or measurements. I was nervous at first but had an incredible experience with one of their staff Andy. Helped me with sizing and materials. Excellent experience after all.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
Thank you for your wonderful review! We’re delighted Andy made the process straightforward and helped you feel confident with the sizing and materials. We’ll be sure to pass on your kind words to him!
Oneil and Andy were very helpful and…
Oneil and Andy were very helpful and friendly. They were very knowledgeable and explained what we needed. Very approachable I will come back!
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
Thank you for your lovely review! We’re delighted to hear that Oneil and Andy were friendly, helpful and knowledgeable. We’ll be sure to share your kind words with them, and we look forward to welcoming you back!
Andy was super helpful in assisting us…
Andy was super helpful in assisting us on sizes and options for vinyl flooring. We'll definitely come back.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
Thank you for your lovely review! We’re delighted Andy could help you find the right vinyl flooring options and sizes. We’ll be sure to pass on your kind words and look forward to welcoming you back.
Great service from manny and Kellet
Great service from manny and Kellet
Will shop again
16. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
We’re so pleased Manny and Kellett provided such great service during your visit. They’ll both appreciate the shout out! We look forward to welcoming you back next time.
Very happy shopping at the floor…
Very happy shopping at the floor outlet. Great service I'll definitely be recommending floor outlet to get your flooring.
15. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
We love hearing that you were so happy with your visit to Floorstore. Your recommendation is greatly appreciated, and we hope you enjoy your new flooring for many years to come!
Definitely recommend
Great selection. The staff were very helpful and knowledgeable
15. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
Finding the right flooring starts with plenty of choice and a team who knows their products, so we’re delighted your visit delivered both. Many thanks for sharing your experience and recommending us!
FANTASIC BRILLIANT
Fantastic Customer Service
I’m absolutely delighted to update my review of Floorstore.
After initially being disappointed with my experience regarding a return, I contacted the Managing Director directly to explain my concerns. I have to say, the way the matter was handled afterwards was absolutely fantastic.
The Managing Director personally listened to my concerns and went above and beyond to resolve the situation. I was extremely pleased to receive a full refund, and I genuinely appreciate the time, understanding and professionalism shown.
It’s refreshing to deal with a company that is willing to listen to its customers and put things right when something hasn’t gone as expected.
I’m very grateful for the way this was resolved and I’m more than happy to completely change my original review. Floorstore have shown excellent customer service, and I would now have no hesitation in recommending them.
Thank you to the Managing Director for taking the time to personally deal with my concerns and ensuring everything was resolved to my satisfaction. Fantastic service and a fantastic outcome. ⭐⭐⭐⭐⭐
15. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
We’re sorry to hear that you feel disappointed with your experience. We understand how frustrating it can be to incur a return charge, particularly when goods are unopened and returned promptly.
Our 25% returns charge forms part of our standard returns policy and was clearly set out in the terms agreed and signed at the time of purchase. While we appreciate this was not the outcome you had hoped for, the policy was applied consistently in this instance.
We value all customer feedback and regret that this has changed your view of Floorstore.
Experience at the outlet was great got…
Experience at the outlet was great got my door bars and the colour matched
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
A good colour match can make all the difference to the finished look. We’re happy the outlet had the right door bars for your project, and we appreciate you sharing your experience!
Great service from manny this morning…
Great service from manny this morning let us in at 9am helped us alot
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
It’s brilliant to hear that Manny was ready to welcome you at 9am and gave you all the help you needed. Thanks for taking the time to recognise his great service, we hope you’re delighted with your purchase!
Besvarelse fra Floorstore - Outlet Leeds
It’s wonderful to know we continue to deliver the service you’ve come to expect from us. Thank you for choosing Floorstore again, we really value your continued support!
Manny has been extremely helpful and…
Manny has been extremely helpful and very supportive
13. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
We’re delighted to hear that Manny provided such helpful and supportive service. We’ll be sure to pass your kind feedback on to him. Thank you for taking the time to leave a review!
Went to the floorstore on roseville…
Went to the floorstore on roseville road for a quote fir the council , they sent me to the outlet on regent Street as they where very helpful and welcoming 🙏
13. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
Thank you for your lovely review! We’re pleased our Roseville Road team could point you in the right direction and that you received such a helpful, welcoming service at our Regent Street outlet. We really appreciate your feedback! 🙏
it's good product i bought two times…
it's good product i bought two times plus good price.
13. august 2026
Uopfordret anmeldelse
Besvarelse fra Floorstore - Outlet Leeds
Thank you for your lovely review and for choosing us again! We’re delighted you’re happy with the product and found it to be great value. We really appreciate your continued support!
Besvarelse fra Floorstore - Outlet Leeds
Thank you for taking the time to leave a review. It’s great to know our team made the whole experience quick, efficient and straightforward!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.