Stevie has been amazing! She helped me find an alternative carpet of a similar standard, sent me photos of colours and really has gone above and beyond to help resolve supply issues which are out of... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really disappointed. Sales guys started off great. Communication was really good until my order was placed, but has rapidly went down hill. You seriously need to find another courier company! Was give... Se mere
Virksomheden har svaret
The representative we spoke to was friendly, professional and very helpful and answered our questions in a clear way. He was also helped us place our order online as we aren't very computer literate.... Se mere
Virksomheden har svaret
The website has been closed down and asks you to contact them by email. I have emailed but received no response. I have tried the phone number listed on Trust Pilot but this isn't answered. I purchas... Se mere
Virksomhedsoplysninger
Om Flooring Megastore
Skrevet af virksomheden
Shop Carpets
Shop Carpet Tiles
Shop Laminate Flooring
Shop Real Wood Flooring
Shop Vinyl Flooring
Shop Vinyl Tiles
About FlooringMegastore.co.uk
Our worst nightmare is walking into any High Street flooring store to find the selection of products they offer being only a fraction of what is truly available in the market today. Which is why we have spent 25 years in the flooring and interior design industry perfecting our connections and product portfolio sourced from within the United Kingdom and Europe to provide you with a whole host of different floor coverings you truly will not find anywhere else, especially the High Street. Flooring is not boring; it’s inspiring, and you will believe this whilst shopping with us.
Kontaktoplysninger
Purfleet Bypass, RM19 1TT, Purfleet, Storbritannien
- 01622 790 356
- info@flooringmegastore.co.uk
- flooringmegastore.co.uk
3,1
Middel
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Happy returning customer since 2017
We had issues with getting the carpet we originally ordered for. Martin helped us getting the an alternative carpet within budget and is actually better quality. He pointed out that we should order the cuts separately for each room to make it more manageable when it arrives. He was very communicative and coordinative throughout the ordering process which I find very rare now days.
10. april 2023
Besvarelse fra Flooring Megastore
Thank you for your review, Harry. Martin is happy to have assisted you and hopes you love your new carpet.
Kind regards,
James
Unhelpful
Originally called up to check stock and was told they had a decent amount so the order shouldn’t be a problem. Placed order 10 days ago and hadn’t heard anything since. Chased them up and they sheepishly called back to apologise, they don’t have stock and won’t be here for another two weeks! So unhelpful
26. marts 2023
Besvarelse fra Flooring Megastore
Thank you for your review, James. Apologies for any inconvenience caused by the delay in providing the stock for your order. When you contacted us, we had plentiful stock, when the order was placed a few days later, it had all been sold. We then arranged for new stock to be sent to us, the lead time for the replacement stock is a couple of weeks. I appreciate this is a frustrating situation but when it arrives, we hope you love your order.
Kind regards,
James
Highly recommend this company
Highly recommend this company. Carpet half the price of the high street retailer (exact same carpet). Easy online ordering and 10/10 communication from the sales team.
9. marts 2023
Uopfordret anmeldelse
Besvarelse fra Flooring Megastore
Thank you for your review, Mark. We are thrilled to hear you appreciate our ordering process. We hope you enjoy your new carpet.
Kind regards,
James
I got the same carpet at half the price…
I got the same carpet at half the price of a local retailer, delivered on the day that was arranged. No problem.
16. marts 2023
Besvarelse fra Flooring Megastore
Thank you for your review, Stephen. We are happy to hear you had a seamless transaction and we hope you love your new carpet.
Kind regards,
James
great quality Lino- really decent at a…
great quality Lino- really decent at a decent price- £30 delivery is steep though and must cost them business- kept informed all the way and love the quality
15. marts 2023
Besvarelse fra Flooring Megastore
Thank you for your review, Matthew. Presently, the cost of delivery is standard and will be the same for your lino as it would be for a carpet that requires a 4-man team to lift. As a company, we constantly review both our delivery costs and couriers therefore this may change in the future. We're glad to hear you love your new lino.
Kind regards,
James
Highly recommended. …
Martin Allen dealt with our large order. He was extremely knowledgable and asked questions and pointed things out that none of the regular carpet shops pointed out. The price was amazing , the ordering made super simple by martins guidance and the delivery was speedy . I would highly recommend them.
15. marts 2023
Uopfordret anmeldelse
Besvarelse fra Flooring Megastore
Thank you for your review, Jennifer. Martin is glad he could be of assistance with his knowledge and hopes you love your new carpet.
Kind regards,
James
Great carpet at a great price.
A good system which works well. Prices are way lower than the major carpet stores which is always welcome! Martin was in touch very soon after the order to confirm a delivery date. I did ring with a query before I put in the order which was handled quickly and competently giving me confidence to make the order.
13. marts 2023
Besvarelse fra Flooring Megastore
Thank you for your review, Mrs Farr. Martin was thrilled to assist you and hopes you enjoy your new carpet for many years to come.
Kind regards,
James
Besvarelse fra Flooring Megastore
Thank you for your review, S. Harrell. We are happy to hear you are enjoying your purchase.
Kind regards,
James
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish always updating you throughout .
27. februar 2023
Besvarelse fra Flooring Megastore
Thank you for your review, Tracy. We hope you enjoy your purchase for many years to come.
Kind regards,
James
Bad experience
I got my carpet and laminated flooring ordered from Flooringmegastore, the process of purchase went absolutley smooth but the delivery was a nightmare. They have been changing the delivery date up to three ocassions and when we received it, a single man from the delivery company had to deal with a 120kg 4 metres carpet. Unfortunately he could not handle it and with my help we had to leave it outside under the rain.
9. marts 2023
Uopfordret anmeldelse
Besvarelse fra Flooring Megastore
Thank you for your review, Daniel. I'm sorry to hear of the delivery issues. The courier company didn't collect some customer's orders from our warehouse, leading to unavoidable delays. I can see my colleague did keep you updated when we received information. As part of our terms and conditions and also on the order confirmation, all deliveries are made kerbside, so we would advise all customers to have help on site for the delivery. Despite the issues, we hope you love your new carpet.
Kind regards,
James
Besvarelse fra Flooring Megastore
Thank you for your review, Lorna. Both Aedan and Martin were happy to help and both hope you love your purchase.
Kind regards,
James
Could only give 3 stars which is a…
Could only give 3 stars which is a shame as Martin who dealt with my purchase was very professional. However my delivery was awful, booked in for Monday, didn’t arrive. Re-scheduled for Tuesday didn’t arrive. Re-scheduled for Friday, but when I arrived home on Wednesday my carpet was lying on my drive in the rain!!!
When carpet was being laid the fitter showed me that the carpet was actually damaged, ( crease all the way across middle )
Luckily he was able to hide the problem.
Overall price was fantastic, but delivery company are letting you down, or maybe I was just unlucky.
27. februar 2023
Besvarelse fra Flooring Megastore
Thank you for your review, Steve. Martin was happy to help and is sorry that the delivery company let us down on this occasion. Delivery delays can unfortunately occur from time to time, however, the courier certainly shouldn't just leave the carpet outside and this has been fed back to them in the strongest possible terms. Apologies again for the delivery issues but we hope you love your new carpet.
Kind regards,
James
Speedy friendly advice
Speedy friendly advice, cut out the hard sales nonsense in the flooring superstores, bagging me a saving of over £750!
6. februar 2023
Besvarelse fra Flooring Megastore
Thank you for your review, Julie. We were pleased to have helped you and hope you enjoy your purchase for many years to come.
Kind regards,
James
Recently bought vinyl flooring for my…
Recently bought vinyl flooring for my bathroom. Extremely pleased with the quality and it looks lovely. Martin from the sales team was very helpful and informative and had the delivery booked in promptly. Very good service overall.
6. februar 2023
Besvarelse fra Flooring Megastore
Thank you for your review, Kate. Martin was thrilled to have assisted you and hopes you love your new flooring.
Kind regards,
James
informed of order
Was kept informed of order from start to finish that came on time and was well packed and as described
16. februar 2023
Besvarelse fra Flooring Megastore
Thank you for your review, Tickty. We are pleased to hear that you have received your order, we hope you enjoy it for many years to come.
Kind regards,
James
Great looking carpet
I have just ordered and received our carpet and underlay which arrived today (about four weeks after ordering) , the quality of the carpet is great and the underlay is nice and thick. We ordered just under a metre more than we needed and had enough to do our hallway which is a great bonus. The communication with the store was fantastic. So thank you. 5 stars *****
13. februar 2023
Besvarelse fra Flooring Megastore
Thank you for your review, Shirley. We are very pleased to know that you are enjoying your carpet and we hope you do so for many years to come.
Kind regards,
James
Besvarelse fra Flooring Megastore
Thank you for your review, The Hon R J Brennan. Martin was happy to assist you and hopes you enjoy your purchase for many years to come.
Kind regards,
James
Great value and service
Website easy to navigate and find the vinyl we wanted and the price was under half of what we were quoted by a prominent retailer in "their sale"! Delivery was, as promised, today and no problems but until I can get the vinyl fitted in our kitchen I cannot comment further as yet.
14. februar 2023
Besvarelse fra Flooring Megastore
Thank you for your review, Gerry. We are happy to hear you found the website easy to navigate, we hope you love your new flooring.
Kind regards,
James
Good online service and used the chat…
Good online service and used the chat facility which was helpful.
Slightly down side was I tried to create an account without success and asked for a sample of vinyl flooring. The sample came from the parent company - but they sent me the wring sample which is not your fault but probably worthwhile knowing. The online price was great.
16. februar 2023
Besvarelse fra Flooring Megastore
Thank you for your review, I Cathcart. We are pleased to know the service was very good overall, I have provided feedback to the samples team so we can try to tighten up processes in future.
Kind regards,
James Ryan
Easy process and good communication
Easy process and good communication. Delivery as expected.
2. februar 2023
Besvarelse fra Flooring Megastore
Thank you for your review, Kenneth. We hope you love your purchase.
Kind regards,
James Ryan
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