I can't say enough wonderful things about Judith! She helped me design and talk through flooring options for my new dance studio and worked with me over a 2 month timeline before I was finally able to... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Help was great your process to order is abysmal. It required multiple phone calls, and explanations just to describe that. I’m ordering from my billing address to a different address for the delivery.... Se mere
Virksomheden har svaret
I wasn't necessarily planning to buy from these guys but they made it so easy I ultimately decided to go with them. From offering free (truly free....no shipping) samples to help make my choice, to t... Se mere
Virksomheden har svaret
Received exactly what I wanted. Mats are great. Glad I decided to order them. On the other hand, shipping cost was a bit expensive, almost $600. Other than that experience with this company was g... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
FlooringInc is your online flooring superstore. We offer wood, laminate, carpet, vinyl, specialty flooring and more.
Kontaktoplysninger
South Vineyard 2045, 85210, Mesa, USA
- flooringinc.com
4,1
God
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 72 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer Service
17. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
Thank you for reaching out to us. We have been unsuccessful in finding your order with the information provided. May I ask that you reply to the email from TrustPilot. Thank you for this 5 Star Review.
Very professional!
14. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
Thank you for reaching out to us. We have been unsuccessful in finding your order with the information provided. May I ask that you reply to the email from TrustPilot. Thank you for this 5 Star Review.
Representative was very helpful and…
Representative was very helpful and went out of her way to get me the information I needed.
17. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
Thank you taking the time to give this Awesome 5 Star Review!
The order arrived on time
The order arrived on time. But, I must say it took longer than expected to receive my order. Over a month when my order was placed. Once delivery was started, the arrival time was as shown. Overall, I was quite satisfied.
16. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
Thank you for taking the time to give this 5 Star Review!
Absolutely HORRIBLE
Absolutely HORRIBLE. I NEVER received an order confrimation on the 14th. I had to initiate first contact on the 16th. First you tell me my order was wrong via chat, I get transfered from customer service to a rep, only to be transfered back to CS. Stated, I want to speak to a person. They said Flooring tired to reach me, my caller id says otherwise. Once she finally called it wen down hill even futher. Made it out to be all my fault. She then tells me the shipping info on the website is not accurate. Then she sends a false order that she made on the website, copy and pasted it and sent to me... (The shipping info matches todays nshipping dates)... I dont have time to deal with dishonest companies nor dishonest employees. I have owned my own business for 50+ years, I would not have made it more than a year if I treated customers this way.
16. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
We are sorry for any confusion regarding your order. Your Original order was placed for (8) 1' Long Stainless Steel Coin Nitro Rolls. We understand that you want ONE 9X8 Nitro Roll. Please continue working with our agent who is correcting this issue with the correct size roll.
Very knowledgeable and nice!
16. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
Thank you for this 5 Star Review!
Frustration with shipper!
The experience was far from great. The person who helped me did a great job but I'm very unhappy because I was told the previous time I called over a week ago the items would be shipped last week. This order was placed 3 weeks ago and I'm still waiting with no update from the shipper. As a customer I feel it is important to know how long it will take to receive a product and if it is backed order so I can plan accordingly.
I will check in 24 hours to see if this item is truly being shipped. If not, I will cancel the order!
16. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
Thank you for this honest review. I show that your order did ship out. One of our agents emailed you the tracking information. Thank you for your patience and this 5 Star Review!
Jessica was very helpful
Jessica was very helpful, courteous and efficient.
16. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
Thank you for reaching out to us. We have been unsuccessful in finding your order with the information provided. May I ask that you reply to the email from TrustPilot. Thank you for this 5 Star Reivew!
Besvarelse fra FlooringInc.Com
Thank you for reaching out to us. We have been unsuccessful in finding your order with the information provided. May I ask that you reply to the email from TrustPilot. Thank you for this 5 Star Review!
Customer service is non-existent
Customer service is non-existent. You don’t answer the phone and offer an option to text. I sent four text messages to you with zero replies. You took two weeks getting samples to me. You keep referring to me as “Patrick”, and my name is Richard. I went to Lowe’s to get my carpet tiles. Quite frankly, I’ve never seen such horrible customer service.
15. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
Thank you for this honest review. Apologies for the lack of communication and follow through.
It took over a week to resolve the…
It took over a week to resolve the mistake that was made to my order. I called, emailed and even used the chat feature but still did not receive any significant response. I finally received a call from Marquel Hamilton and he quickly resolved the issue. I gave Marquel the 5 star review for his quick response however, my overall experience was disappointing.
15. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
Thank you for this honest Review and the 5 Star Review of Marquel.
Besvarelse fra FlooringInc.Com
Thank you for this 5 Star Review!
Working with Vanita Dulaney
Vanita was a pleasure to work with and so helpful, friendly, and accommodating!
15. februar 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
Thank you for this 5 Star Review!
Great customer service so far!
15. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
Thank you for reaching out to us. We have been unsuccessful in finding your order with the information provided. May I ask that you reply to the email from TrustPilot. Thank you for this 5 Star Review!
Marcel was very helpful in solving my…
Marcel was very helpful in solving my issue with damaged flooring I received. Great customer service!
15. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
Thank you for this 5 Star Review of Marcel!
Horrible customer service and bad…
Horrible customer service and bad product,
14. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
We are sorry for to hear about all the hassle of your order being assigned delivery to the Original shipping address. Your order was picked up from the shipping Terminal this morning and will be delivered to the Original shipping address as requested by the customer.
Fast and knowledgeable.
14. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
Thank you for reaching out to us. We have been unsuccessful in finding your order with the information provided. May I ask that you reply to the email from TrustPilot. Thank you for this 5 Star Review!
Helped answer my question
14. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
Thank you for this Awesome Review!!
Amanda knew what she was doing and was…
Amanda knew what she was doing and was able to help me with ease.
14. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
Thank you for this Awesome Review of Amanda!
Customer service representative was very helpful in solving my issues.
Great customer service!
10. marts 2023
Uopfordret anmeldelse
Besvarelse fra FlooringInc.Com
Thank you for reaching out to us. We have been unsuccessful in finding your order with the information provided. May I ask that you reply to the email from TrustPilot. Thank you for this Awesome Review!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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