I’m very happy with this wool pillow. It’s extremely comfortable, provides great support, and keeps its shape really well throughout the night. I especially love that it’s filled with natural wool —... Se mere
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Se, hvad kunderne siger
Very friendly assistant who explained the difference between the items I was looking for. The quality is first class, well made and I’m looking forward to using it when the weather cools down.
Fantastic unique product, delivered promptly. Beautiful and comfortable wool duvet which really helps with temperature regulation in the summer. It also really keeps it's shape so much better in the d... Se mere
I'm now on my journey to being 'fully Floks' with a Floksy Topsy mattress enhancer, the winter wool duvet, quilted pillows and hemp and organic cotton bed linen. As a hot sleeper - menopausal - they m... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our range of luxury, organic wool bedding includes pillows, duvets and mattress toppers. Everything is individually made in the U.K. using the finest, traceable British Wool and crisp, unbleached organic cotton. These unrivalled raw materials and quality UK manufacturing ensure that our bedding is the finest in the world and will help you sleep your best sleep.
Kontaktoplysninger
Storbritannien
- floks.co.uk
4,9
Fremragende
334 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good communication
Good communication, excellent selection and fantastic overall experience. Would recommend.
16. november 2024
Besvarelse fra Floks
Thank you so much for taking the time to leave your review and we are so pleased to hear that your experience with buying from us has been excellent. As a small growing company we really do put customer service at the heart of everything we do and it makes our day here at Floks HQ to receive such lovely feedback.
Besvarelse fra Floks
Thank you for taking the time to leave a 5 star review for your new pillow. We hope that you continue to enjoy a great nights sleep.
Pillow Top Mattress
Flawless service from point of order to the best nights sleep ever. We got help over the phone with what we wanted and then super easy to purchase on line. We waited about 4 weeks for our mattress, which was quicker than we’d first thought. The delivery guys were really helpful and took the mattress to our bedroom. They took the old mattress away for recycling, (I think that cost £30?). The mattress itself is AMAZING. I don’t think I’ve ever slept this well, I can’t believe we procrastinated for so long and didn’t buy one sooner. It’s so comfortable and supportive. Well done Floks.
1. november 2024
Uopfordret anmeldelse
Besvarelse fra Floks
Hello Alex and thank you for taking the time to leave your wonderful review. We are so proud of our new all natural mattresses and it really does make our day here at Floks HQ to know that our customers are enjoying the best sleep on theirs. We hope you continue to enjoy a great night's sleep.
Besvarelse fra Floks
Thank you so much for taking the time to leave your 5 star review and we are always happy to hear that we have been able to help our customers make an informed choice.
Comfy pillows but nothing special
Comfy pillows but nothing special. The pillow smelled badly of sheep though.
28. oktober 2024
Besvarelse fra Floks
Thank you so much for taking the time to review your pillows. Please email us: hello@floks.co.uk as our pillows should not have a strong sheep smell, so we'd like to exchange these for you. It's important to us that you're 100% happy with your purchase.
Great Pillows
Excellent service in the shop. Very helpful.
Really pleased with our pillows, great nights sleep.
26. oktober 2024
Besvarelse fra Floks
Thanks so much for taking the time to review your pillows. we're delighted that you're happy and we hope you continue to sleep well.
Superb bedding
Superb bedding! Can’t recommend Floks enough, we have pillows and a mattress topper, the quality and comfort is next level.
Delivery and packaging was exemplary.
23. oktober 2024
Besvarelse fra Floks
Thank you so much for taking the time to write such a lovely review. We're delighted that you're happy with your purchases and we hope you continue to sleep your best sleep.
Super product (pillow)
Super product (pillow), helpful staff and a lovely store so close to home!
6. september 2024
Besvarelse fra Floks
Hello and thank you so much for taking the time to leave your lovely review. It really does make us so happy here at Floks HQ to receive such great feedback, We hope that you are enjoying a great night's sleep with your new pillow.
Excellent customer service and fabulous…
Excellent customer service and fabulous products. I’ve previously bought the Floks pillows and this summer bought the summer duvet and it’s the perfect blend of cosy and light. Very happy with my nights’ sleep!
31. juli 2024
Besvarelse fra Floks
Hello Katherine. Thankyou for your wonderful review and we couldn't be happier to hear that you have returned to make another purchase from us after loving your pillows. We hope you continue to enjoy great sleep with your Floks wool bedding.
A stunning quilt
A stunning quilt, beautifully wrapped. It’s warm but light, and feels so soft and comfortable.
27. august 2024
Besvarelse fra Floks
Hello Tabitha and thank you so much for taking the time to leave a 5 star review. It really does make us so happy here at Floks HQ to receive such lovely feedback and to know that our customers are enjoying improved sleep.
Shipping
Shipping was very fast for an international delivery.
The personal following up by email was very professional and friendly,
Excellent!
31. juli 2024
Besvarelse fra Floks
Hello and thank you so much for taking the time to leave a 5 star review. We are so pleased to be shipping internationally and helping our overseas customers to enjoy a better night's sleep with our wool bedding.
Super fast delivery
Super fast delivery
This summer quilt is the most comfortable quilt I’ve ever had,
Fabulous
31. juli 2024
Besvarelse fra Floks
Hello Anne and thank you so much for taking the time to leave your wonderful 5 star review. We are so happy to know that you are enjoying a more comfortable night's sleep with your new summer duvet.
Great
Great easy to navigate website and ordering process reflecting the high quality shop which we have also visited and purchased from. Products are excellent and fulfil all expectations. Thank you
30. juli 2024
Besvarelse fra Floks
Hello Liz and thank you for your returning custom. We are so happy to hear that you are enjoying a great nights sleep with your wool bedding. We hope to see you in the shop again soon!
First class company with first class…
First class company with first class products. Certainly the best duvet and pillows out there in my experience. Well done Floks.
27. juli 2024
Besvarelse fra Floks
Hello Paul and thank you so much for taking the time to leave your lovely 5 star review. It really does make our day to know that our customers love our wool bedding as much as we do!
Besvarelse fra Floks
Hello and thank you so much for taking the time to leave a 5 star review for your new wool bedding. It really does make our day here at Floks HQ to know that our customers love our bedding as much as we do. Enjoy a great night's sleep!
Big fan of Floks and their products
Big fan of Floks and their products. They are not cheap but I think the quality and offering is 1st class.
So far I have bought 3 duvets and 4-5 pillows and I am very happy. Delivery and packaging are also excellent.
25. juni 2024
Besvarelse fra Floks
Hello and thank you so much for the lovely review. He are so happy to hear that you love our bedding as much as we do and we really appreciate your continuing custom. It has made our day here at Floks HQ to receive your feedback.
Besvarelse fra Floks
Thank you so much for taking the time to leave a 5 star review for your new summer duvet. We hope that you are enjoying a great night's sleep.
Mini Floks Toddler bedding set - made the cot bed transition a dream!
We ordered the Mini Floks toddler duvet and pillow set as our son was growing out of his sleeping bags. I was a bit nervous about this transition especially in this warm weather. But he absolutely loves them. So cosy, yet light, breathable and easy for him to move. The little pillow is perfect for him, can’t believe how much he seems to be enjoying his new wooly set up!
24. juni 2024
Besvarelse fra Floks
Thank you for your wonderful review and we are so happy here at Floks HQ to hear that your son is enjoying a great night's sleep with his new woolly toddler bedding. Long may it last!
Superior material and service.
I am over the moon with our new duvet, having used goose feather ones for years this is far superior. We chose a medium weight which is lower than the 13.5 tog we are use to; however, this duvet gives perfect weight and doesn’t make me get too hot like I normally would have with my feather one this time of year. Definitely worth the money, sheep’s wool is amazing, wish I had converted years ago, and with the fantastic service from Floks I will be buying more for all our other beds.
20. juni 2024
Besvarelse fra Floks
Thank you so much Kirsty for taking the time to leave your wonderful 5 star review. We could not be happier to hear that you are enjoying a great night's sleep benefitting from the amazing properties wool bedding offers. We look forward to helping you again soon.
This is the best summer duvet I have…
This is the best summer duvet I have ever owned. The quality and effectiveness is incredible! A MUST buy, especially in this heat!
25. juni 2024
Uopfordret anmeldelse
Besvarelse fra Floks
Thank you Annie for your wonderful review and we could not be happier to hear that you are sleeping so well under your Floks summer weight duvet. It really does make our day at Floks HQ to have such happy customers.
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