At first I got a message to say that someone will be in touch which as usual I took with a little doubt so I tried to contact them immediately as I needed to complete the booking asap. But to no avail... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
couldn't even maintain the live data on the website. The price listed on the website is no longer valid when we call them. That's ridiculous. But the staff, Arya Clark who dealt about my flight, she w... Se mere
Requested to book a Qatar Airways fare for £515 from Manchester to Harare. Emailed me back with an Emirates itinerary at £544. I was happy to take this knowing that the cheapest publicly available f... Se mere
I cannot thank Arya Clark enough for booking our tickets to Zanzibar. She checked for best deals across multiple airlines and replied to all my endless questions. I will definitely be booking through... Se mere
Virksomheden har svaret
4,4
Fremragende
630 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 92 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Unreliable untrustworthy and defin
Unreliable untrustworthy and definitely professional scammers. The UK government will need to have a closer look at those scammers. The complaint email address is fake. I will report them to the crime UK and Citizen Advise is looking into them already. Like many others I got a quote for a flight ticket and when it was time to pay the balance they came with silly excuses that the seat I reserved and paid a deposit isn't available anymore. I was told to pay the deposit to reserve the seat and the came back with excuses all the way until they eventually give me another quote which was over 200 pounds extra. I asked for a refund and they want to steal 50 pounds out of the deposit on top of that. They are professional scammers beware. Good reviews on trustpilot are fake and posted by them only. STAY AWAY FROM SCAMMERS
21. november 2025
Uopfordret anmeldelse
Besvarelse fra Flightsandtickets
Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations.
Your concerns have been referred to our Management Team, and we are currently reviewing the circumstances of your booking to understand what occurred and determine the appropriate resolution.
If you would like to discuss the matter directly or provide any additional information, please contact us at admin@flightsandtickets.co.uk. We will be happy to review your concerns and assist you further.
Kind regards,
Flights & Tickets Team
Besvarelse fra Flightsandtickets
Hi ,
Thank you so much for your kind feed back we look forward to to assisting you with your future travel plans
Kind Regards ,
Flights and Tickets Team
The experience is great ,the company is…
The experience is great ,the company is doing great job. Continue to be honest and helpful. Expecially to Robin who help us throughout our journey. Many thanks.
12. august 2025
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Besvarelse fra Flightsandtickets
Hi ,
Thank you so much for your kind feed back we look forward to to assisting you with your future travel plans
Kind Regards ,
Flights and Tickets Team
Reliable and affordable service
10. december 2025
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Besvarelse fra Flightsandtickets
Hi ,
Thank you so much for your kind feed back we look forward to to assisting you with your future travel plans
Kind Regards ,
Flights and Tickets Team
Excellent customer service Robin
Excellent customer service Robin! Much apprecaited.
9. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Flightsandtickets
Hi ,
Thank you so much for your kind feed back we look forward to to assisting you with your future travel plans
Kind Regards ,
Flights and Tickets Team
Besvarelse fra Flightsandtickets
Hi ,
Thank you so much for your kind feed back we look forward to to assisting you with your future travel plans
Kind Regards ,
Flights and Tickets Team
Excellent
Immediately I contacted Robin for my planned journey to Lagos in Nigeria, less than 10 minutes he got me a flight that sought my purpose, exactly what I needed.
Robin, do brilliantly in respect of swift response and action.
I will surely recommend your company to friends and family anytime.
27. august 2025
Uopfordret anmeldelse
Besvarelse fra Flightsandtickets
Hi ,
Thank you so much for your kind feed back we look forward to to assisting you with your future travel plans
Kind Regards ,
Flights and Tickets Team
Booked some flights for my next and…
Booked some flights for my next trip and Robin was amazing! He went above and beyond to help me find the best fare possible. Thanks so much!!
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Flightsandtickets
Hi ,
Thank you so much for your kind feed back we look forward to to assisting you with your future travel plans
Kind Regards ,
Flights and Tickets Team
Absolutely professional sacmmers
They offered me a ticket for £464.10 and began the booking process, taking £100 as a deposit. Later, they told me the airline was “revalidating bookings” and demanded £780. Since cheaper options were available on Skyscanner, I chose to cancel. They then claimed I wasn’t entitled to a refund and, after a long dispute, issued a restricted voucher.
I tried using the voucher with other agents, but it didn’t work. When I called back, they came up with a new story, saying the airline had offered a £150 goodwill gesture. I ultimately paid £806 in total.
Over a month has passed and I still haven’t received the £150 voucher. Despite multiple calls and emails, they either ignore me or give inconsistent explanations. I have evidence of all communications and am seeking help to take legal action. Be cautious—don’t let them scam you.
10. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Flightsandtickets
Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations.
Your concerns have been referred to our Management Team, and we are currently reviewing the circumstances of your booking to understand what occurred and determine the appropriate resolution.
If you would like to discuss the matter directly or provide any additional information, please contact us at admin@flightsandtickets.co.uk. We will be happy to review your concerns and assist you further.
Kind regards,
Flights & Tickets Team
Ms Baska malik
Ms Baska Malik was very professional in her work and communication and she was committed to ensure I got the best service.
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Flightsandtickets
Hi ,
Thank you so much for your kind feed back we look forward to to assisting you with your future travel plans
Kind Regards ,
Flights and Tickets Team
I was assisted by Baska Malik and I…
I was assisted by Baska Malik and I loved her service. She was very patient and attentive with me, and she showed great commitment in helping me find the best travel ticket possible.
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Flightsandtickets
Hi ,
Thank you so much for your kind feed back we look forward to to assisting you with your future travel plans
Kind Regards ,
Flights and Tickets Team
Besvarelse fra Flightsandtickets
Hi ,
Thank you so much for your kind feed back we look forward to to assisting you with your future travel plans
Kind Regards ,
Flights and Tickets Team
Today 05/12/2025 I booked return…
Today 05/12/2025 I booked return tickets for travel to Accra, Ghana. I was served by Zayn, I must say I thoroughly enjoyed the experience. I felt at ease and knew I was being listened to. He proved to be competent and on top of his game. Definitely an asset to his employer, and must be commended for being a great listener, respectful, and accommodating with what was requested of him. I will not hesitate in dealing with him in the future and will mention him by name to those who want to book tickets for travel. Thanks, it was a great experience.
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Flightsandtickets
Hi ,
Thank you so much for your kind feed back we look forward to to assisting you with your future travel plans
Kind Regards ,
Flights and Tickets Team
Professional service
Baska offered a professional service. Was friendly and very patient when making my booking. E ticket arrived promptly. Would recommend.
4. december 2025
Uopfordret anmeldelse
Besvarelse fra Flightsandtickets
Hi ,
Thank you so much for your kind feed back we look forward to to assisting you with your future travel plans
Kind Regards ,
Flights and Tickets Team
So helpful and patient
As I am not familiar with booking this way ,your operator Baska malik made the experience so much better for me ,she was clear and consise and very knowledgeable.she helped me threw each step of the way and nothing was too much trouble for her.i will definitely use this company again .
29. november 2025
Uopfordret anmeldelse
Besvarelse fra Flightsandtickets
Thank you so much for your wonderful review! 🌟
We’re delighted to hear that Baska Malik provided you with such a helpful and patient service. Many of our customers book this way for the first time, so it’s great to know she guided you clearly through each step and made the experience easier for you.
We truly appreciate your kind words and your trust in Flights and Tickets. We look forward to assisting you again in the future.
Warm regards,
Customer Care Team
Flights and Tickets
The agency staff Baska was very helpful…
The agency staff Baska was very helpful in searching yo meet our needs. She was good in relating to us what was available
21. november 2025
Uopfordret anmeldelse
Besvarelse fra Flightsandtickets
Thank you for sharing your feedback!
We’re pleased to hear that Baska was able to assist you and find options that matched your travel needs. Providing clear information and helpful guidance is very important to us, and we’re glad she delivered a positive experience.
Thank you for choosing Flights and Tickets, and we look forward to serving you again.
Warm regards,
Customer Care Team
Flights andTickets
SCAM
SCAM; SCAM. Please avoid this guys. They are fraudulent and the worst agents possible
25. november 2025
Uopfordret anmeldelse
Besvarelse fra Flightsandtickets
Hi Ayodele Enikanoselu, we are sorry to read your comments, but these claims are not accurate.
Flights and Tickets operates under strict industry guidelines, and every booking is processed only after the customer approves the fare, terms, and payment.
We do not engage in any fraudulent activity, and our team is always available to clarify any concerns regarding your booking.
Please provide your contact details or email us at admin@ticketlords.co.uk
so our management can look into this matter in detail.
Kind regards,
Flights and Tickets
Robin was fantastic and professional…
Robin was fantastic and professional and very helpful
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Flightsandtickets
Thank you for your kind review!
We’re delighted to hear that Robin provided you with fantastic, professional, and helpful service.
Your positive feedback means a lot to us, and we look forward to assisting you again soon.
Warm regards,
Flights and Tickets
Good Conduct by staff
Good Conduct by staff, customer service good and very professional. Especially from Robin.
24. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Flightsandtickets
Thank you for sharing your feedback!
We’re pleased to hear that you received good customer service and found our team professional.
A special thank you for recognising Robin’s efforts — we will be sure to pass on your kind words.
We look forward to assisting you again in the future.
Warm regards,
Flights and Tickets
Great service from Robin Shah
Great service from Robin Shah. He was really helpful and responsive when I booked my tickets.
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Flightsandtickets
Thank you for your review!
We’re delighted to hear that you received great service from Robin Shah and that he was helpful and responsive during your booking.
We appreciate your trust in Flights and Tickets and look forward to serving you again.
Warm regards,
Flights and Tickets
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.