Justine has organised a number of trips for us in the last 18 months and I have always found her to be knowledgeable, helpful, efficient and responds to emails promptly. If you need a travel agent wh... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Anthony did a fantastic job with our booking. He listened to what we wanted to do, had some questions and suggestions and then set about sorting it all out. We were offered options and he clearly ex... Se mere
Virksomheden har svaret
The initial agent was inexperienced, which I was prepared to overlook, but she was not supported, leading me to have to spend more than I needed to. After over a month of no contact to my emails, I wa... Se mere
Virksomheden har svaret
Good friendly people
Virksomheden har svaret
Virksomhedsoplysninger
Om Flight Centre Australia - Flight Centre Yarraville
Skrevet af virksomheden
Skrevet af virksomheden
Kontaktoplysninger
20 Anderson Street, 3013, YARRAVILLE, VIC, Australien
- (03) 9362 3988
3,9
God
4 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
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Besvarelse fra Flight Centre Australia - Flight Centre Yarraville
Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊
Justine has organised a number of trips…
Justine has organised a number of trips for us in the last 18 months and I have always found her to be knowledgeable, helpful, efficient and responds to emails promptly. If you need a travel agent who ticks all the boxes get in contact with Justine.
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra Flight Centre Australia - Flight Centre Yarraville
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍
The initial agent was inexperienced
The initial agent was inexperienced, which I was prepared to overlook, but she was not supported, leading me to have to spend more than I needed to. After over a month of no contact to my emails, I was told that she had resigned, but no one had followed up. What followed was me emailing, calling and having to go in store to have my trip finalised. I am very worried that parts of my trip won't be fully confirmed, as I had to ask for that to happen multiple times. I am an experienced traveller and am astounded that this branch a) allowed an inexperienced agent to work on what is and has been a very complicated trip and b) had no back up plan to deal with the resignation of this agent and the reassigning of her clients. I was ignored for weeks and staff only dealt with me when I went in store. This has happened over the last 6 months.
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra Flight Centre Australia - Flight Centre Yarraville
We have noticed you left a review on our other platform, so we will put our answer here;
We're sorry to hear about your experience Jacqui. This is not the experience we want our customers to have. We appreciate your feedback and will be sure to manage it appropriately with our team.
Anthony did a fantastic job with our…
Anthony did a fantastic job with our booking. He listened to what we wanted to do, had some questions and suggestions and then set about sorting it all out. We were offered options and he clearly explained the itinerary and made sure we were satisfied.
15. marts 2025
Besvarelse fra Flight Centre Australia - Flight Centre Yarraville
Thanks for the glowing review, James! We’re delighted to hear how Anthony provided you with an outstanding booking experience and has taken such great care of your trip 😊
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