Definitely can improve on customer service and communication. Irene from a WA Branch sent me and invoice which I paid the same day. The tour I had paid for was cancelled so I was entitled to a refun... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Still waiting for refund been more than 12 weeks. Have contacted them on many occassions no reply. Appalling!!! Have put formal complaint in with head office Flight centre.
Virksomheden har svaret
Thankyou Jamie Smyth you made our travels so much easier so thanks for all your helpful hints and support today
Virksomheden har svaret
Cara was very helpful and lovely to talk to
Virksomheden har svaret
Virksomhedsoplysninger
Om Flight Centre Australia - Flight Centre Busselton
Skrevet af virksomheden
Skrevet af virksomheden
Kontaktoplysninger
Unit 5 8 - 10 Prince Street, 6280, BUSSELTON, WA, Australien
- (08) 9751 1500
3,4
Middel
5 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Cara was very helpful and lovely to communicate with
Cara was very helpful and lovely to talk to
28. august 2026
Besvarelse fra Flight Centre Australia - Flight Centre Busselton
We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊
Still waiting for refund been more than…
Still waiting for refund been more than 12 weeks. Have contacted them on many occassions no reply.
Appalling!!!
Have put formal complaint in with head office Flight centre.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Flight Centre Australia - Flight Centre Busselton
Sorry to hear about your experience, we completely understand how frustrating the cancellation and refund process can be. For refunds, we do need to wait for the supplier to return the funds to us before we can process them back to you. There has been a large increase in refund requests due to current world events, so unfortunately there are longer delays that usual, with airlines managing increased volumes currently.
If you have submitted this form to the team, they will be able to reach out to you as appropriate.
Definitely can improve on customer…
Definitely can improve on customer service and communication. Irene from a WA Branch sent me and invoice which I paid the same day. The tour I had paid for was cancelled so I was entitled to a refund however Irene told me I owed them money. Irene failed to mention she didn’t get the same price that she quoted & invoiced me for.
I lodged a complaint and got an automatic reply with response timeframe - no response. Lodged another complaint and finally got a call.
Irene’s actions were dishonest and deceptive.
21. oktober 2025
Besvarelse fra Flight Centre Australia - Flight Centre Busselton
Sorry to hear of your experience Susan. We recommend you reach out to our customer relations team who can investigate this further for you. You can contact them via this webform, which will create a case number for your query, which upon completion you will be emailed with your confirmation; http://travl.to/62042shakq
Thankyou Jamie Smyth you made our…
Thankyou Jamie Smyth you made our travels so much easier so thanks for all your helpful hints and support today
20. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Flight Centre Australia - Flight Centre Busselton
We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.