Very helpful staff. Welcomed by this staff member and also thanked by the same person. Politeness goes a long way with me.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dannelle went above and beyond to ensure we had all we wanted/requested/needed for our recent trip. She kept us informed and updated each step of the way. Her recommendations were spot on. Will def... Se mere
Virksomheden har svaret
Izzy Minter has been looking after our travel needs for the last 2 years. She has amazing experience, beautiful nature, ability to listen and to accomodate all our needs. She is also able to come up w... Se mere
Virksomheden har svaret
Chris is efficient, knowledgeable and patient with my bookings. I feel confident that I am being offered the best options.
Virksomheden har svaret
Virksomhedsoplysninger
Om Flight Centre Australia - FCBT Connect
Skrevet af virksomheden
Skrevet af virksomheden
Kontaktoplysninger
60 Miller Street, North Sydney, 2060, REMOTE, NSW, Australien
- 1300 232 402
3,6
Middel
6 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful staff
Very helpful staff. Welcomed by this staff member and also thanked by the same person. Politeness goes a long way with me.
29. april 2026
Besvarelse fra Flight Centre Australia - FCBT Connect
Thanks for the great review Max.
Chris is efficient
Chris is efficient, knowledgeable and patient with my bookings. I feel confident that I am being offered the best options.
21. april 2026
Besvarelse fra Flight Centre Australia - FCBT Connect
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍
Dannelle went above and beyond to…
Dannelle went above and beyond to ensure we had all we wanted/requested/needed for our recent trip.
She kept us informed and updated each step of the way. Her recommendations were spot on. Will definitely be booking with Dannelle again.
Highly recommend.
1. august 2025
Uopfordret anmeldelse
Besvarelse fra Flight Centre Australia - FCBT Connect
Thanks so much for this amazing review Ann! We love to see how the team has gone above & beyond to share their expertise and personalise your trip for you.
Do not book through Flight Centre
Booked a JetStar flight through flight center. Flight was cancelled by JetStar. Opted for a refund. Refund from JetStar to flight center is 5-7 days. Refund from flight center to client (me) is 6 weeks!
3. august 2025
Uopfordret anmeldelse
Besvarelse fra Flight Centre Australia - FCBT Connect
Hi Francesca, sorry to hear of your experience! I can appreciate how frustrating the cancellation & refund process can be.
With these refunds, this timeframe has been extended by most suppliers due to the increased workload across the industry.
If you would like to speak further about this, you can reach out to our customer relations team by completing this form: http://travl.to/62046skZnr
pathetic
pathetic. Disgrace.
I have booked Melbourne to Perth Jetstar return from Perth to Melbourne Qantas on 7/8/2025.
Jetstar JQ972 from Melbourne 6.20 am started normal. Boarded. After 20 minutes due to technical problem flight return to Melbourne.
Qantas QF 774 from Perth to Melbourne starting 1.30pm in Perth.
Due to flight problems we were rescheduled 10am with another Jetstar on 7th. That can reach Perth around 12.30pm
I do not have time left to catch return flight. I have my plans to reschedule.
Contact flight centre. Answered by call centre by offshore. To make understand it took me nearly an hour. I was keep on holding. Another man came on the line. He was quite demanding. By that time to explain the situation it took nearly 90 minutes on the phone. Keep on waiting, promised that could be rescheduled. Nothing happens. Asking change of price as much as $319 for Jetstar alone reschedule.
After some argument told they agreed for reschedule. Another 30min waiting. No change they will refund you after 6weeks.
Qantas no change, no reschedule, I have to donate cost of $920 to Qantas. All this drama took me 3 hours over the phone in Tullamarine airport.
On my way out called Qantas customer service and explained.
Qantas informed me Flight centre can cancel my return ticket from Perth and request for refund. Due to technical fault of Jetstar it can be fully refunded to Flight Center. Because I booked through Flight Center; Flight Center can refund me. Straight forward.
Why Flight Centre staff acting like dum, telling different, unreasonable causes? Our phones on hold for hours and hours. They never consider us as humans. I strongly believe they are not willing to do the right thing. We do not need to wait that long to get our money refund.
7. august 2025
Uopfordret anmeldelse
Besvarelse fra Flight Centre Australia - FCBT Connect
Thank you for sharing your feedback for Kamala.
We strive to provide all our customers with the best experience possible - it seems we've fallen short on our service expectations for your business this time.
We value any opportunity to gather insight as to how we can continue to elevate our offering and appreciate you taking the time to share your experiences with us.
If you're open to it, we would love to unpack this a little more for future improvement of service to you and your business. We'll check in with the team and have them reach out to you directly to address it. Thank you!
Izzy Minter has been looking after our…
Izzy Minter has been looking after our travel needs for the last 2 years. She has amazing experience, beautiful nature, ability to listen and to accomodate all our needs. She is also able to come up with great ideas and advice that we have found is always good. Izzy does all the leg work and takes all the pressure out of organising a holiday.
22. juli 2025
Uopfordret anmeldelse
Besvarelse fra Flight Centre Australia - FCBT Connect
Hi Sanaa, thanks so much for sharing this amazing review for Izzy! We love to hear how her experience and professional manner made each booking process seamless and enjoyable 😀
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.