Ordered glass cut to size
Ordered glass cut to size , didn’t come to my mesurements I sent 3mm longer the glass all lumps here and there total let down after waiting near two weeks
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ordered glass cut to size , didn’t come to my mesurements I sent 3mm longer the glass all lumps here and there total let down after waiting near two weeks
I tried very hard to give this company my money, but they resisted every attempt I made to purchase from them. Two email enquiries were ignored, so I telephoned to try and speak to sales staff. I was told they were not able to answer their phones, but someone would call me back shortly, and definitely the same day. They did not. If this is the level of care they have about a hot prospect with money to spend, I would be extremely concerned about entering into a contract with them. In my case, they just didn't care. I have now purchased elsewhere.
Heat proof glass cracked after very little use and been installed approximately 2- 3 months from end of July so not much use as ambient temperature was warm for many weeks after install. I’m aware of the fitting procedure and I’ve installed quite a few of these over the years in different stoves and never had an issue. Customer service are full of words that all point the blame at your feet. Very condescending and rewording each email to sound a little different but culminates in the same outcome. YOUR TO BLAME. The only help offered is to help you smoothly order another one from them!!! Why would I?
Ordered an item that I couldn’t easily source elsewhere. No confirmatory email sent so rang customer service who were helpful. Delivered by RM but still no email which can be alarming. Item as described.
Cut to size perfectly, fast delivery. Nice job.
Placed an order with this company on 9th December. All items listed as in stock only to be told some are out of stock on the 14th. I emailed back to accept their cancellation of the two out of stock items and process the remaining items. I decided to call to ask about alternatives. The only options, sales or aftersales rang and rang. No answer. Emails sent requesting a call back to discuss alternatives. No callback.
16th December I was emailed telling me my new order (without the out of stock parts) was being processed. An hour later, I'm told further items are out of stock. Order cancelled due to their business practices and lack of support.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.