I navigated the website with ease and lived a lot of the products at reduced prices however, I do need to think about being a VIP customer. Method of payment credit cards only. What if potential buye... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have an order just waiting for delivery checked bank account this morning to find they have taken an extra £16.09 from my account wish I had looked on here first as this seems to be an ongoing probl... Se mere
Bought three solar lanterns from this company that look completely different to what they were advertising, each one was £25 and look like they came from the pound shop. As others have stated they als... Se mere
Thank you for the refund however my address is complete at 5 abberton walk Rainham Essex Rm13 7xa I can’t change how it is but that is my complete adddress but still I look forward to the refund th... Se mere
3,6
Middel
3 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good how ever my last order of 3…
Very good how ever my last order of 3 items iam gettint emails saying they delivery date march june 3 bedding items otherwise no problems
23. december 2025
Uopfordret anmeldelse
Sending me what i ordered.
23. december 2025
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
PROMISED DELIVERY MISSED
SIXTH ATTEMPT AT REPLY
ONLY WAY TO COMMUNICATE WITH THIS COMPANY. NO TELEPHONE NO EMAIL REPLIES.
DEAR SIRS
ORDERS. 91733 and 91734
WHEN I PLACED THE TWO ORDERS WITH YOU THE PROMISE WAS DELIVERY BETWEEN 18th AND 25th DECEMBER 2025.
YOU HAVE MANAGED TO DISAPPOINT TWO YOUNG GRANDCHILDREN ONE 3 AND ONE 7 YEAR OLD. THIS PROBABLY MEANS NOTHING TO YIU AND YOUR COMPANY. BUT TO THEM IT IS MASSIVELY IMPORTANT.
THIS MORNING YOU JOYFULLY INFORMED ME THAT THE ORDERS HAVE ARRIVED IN THE COUNTRY. WONDERING IF THEY WILL EVEN ARRIVE THIS YEAR!!!!!!
I WOULD NOT HAVE EVEN CONSIDERED PLACING THE ORDERS IF I HAD CHECKED YOUR REPUTATION PRIOR TO LOOKING AT YOUR WEBSITE. IT WOULD APPEAR THAT YOUR UPS IS DISAPPOINTED CUSTOMERS. MORE THAN ONE THIRD OF YOUR REVIEWS ARE 1 STAR. EVENTUALLY THIS WILL MEAN YOU HAVE NO CUSTOMERS. I WONT BE BACK.
LIKE MANY IF YOUR CUSTOMERS I HAVE BEEN CHARGED FOR MISLEADING ITEMS IN YOUR WEBSITE, WHICH CAN’T BE TRUSTED NOT TO CHARGE UNWANTED EXTRAS.
I HAVE I FORMED MY CARD OPERATOR NOT TO
ACCEPT ANY FURTHER CHARGES.
I AM REPORTING THE MATTER TO TRADING STANDARDS AND ACTION FRAUD IN THE UK.
I HOPE THEY TAKE SOME ACTION!!!!
THANKS FOR A VERY DISAPPOINTING CHRISTMAS BUT I DONT THINK YOU CARE ANYWAY.
Merry Christmas
FIFTH ATTEMPT TO GET REPLY
HAD MESSAGE THAT THEY WILL REFUND UNAUTHORISED CHARGES IN 5-10 DAYS
I LOOK OUT FOR THE REFUND. 🤞🤞
I HAVE NO UPDATE ON THE DELIVERIES BUT ONLY A DAY AND HALF LEFT FOR DELIVERIES BEGORE CHRISTMAS. THEY PROMISED TO DELIVER BETWEN 18th AND 25th. I EXPECT TWO DISAPPOINTED YONG GRANDCHILDREN WHO WONT BE CONVINCED SANTA FORGOT TO LEAVE THEIR PRESENTS FROM FLASH DISCOUNT UK.
🎅🎅😢😢MERRY CHRISTMAS
FOURTH ATTEMPT TO GET A REPLY AND REFUND.
NO DELIVERY UPDATE. THERES GOING TO BE TWO DISAPPOINTED CHILDREN AGED 3 and 7 IF NOTHING ARRIVES. DONT SUPPOSE FLASH DISCOUNT CARE JUST HAPPY TO HAVE GRABBED SOME MONEY OF UNSUSPECTING CUSTOMERS. BE VERY CAREFUL OF THIS COMPANY. CHECK OTHER REVIEWS AND WE ARE NOT THE ONLY DISAPPOINTED CUSTOMERS.
THIRD REVIEW
Still no action from FLASH DISCOUNT CUSTOMER SUPPORT. NO REFUNDED UNAUTHORISED CHARGES.
NO UPDATE ON DELIVERY STATUS!!
SECOND REVIEW
Response from Flash Discount to previous review said send another email. Sent a number of emails but still get no reply.
Telephone is never manned.
I did not sign up for any premium service. Charged an unauthorised £14.60Not had any refund to date.
Tried to get a reply since 13th December.
Can someone from customer support make contact to sort it out.
19. december 2025
Uopfordret anmeldelse
Besvarelse fra Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Purchased a heater cooler never arrived…
Purchased a heater cooler never arrived , sent email no response . Eventually got our bank involved to revert payment . It’s totally scame
Order no ORDER #1118
Product Dyson Purifier Hot+Cool HP1
Purifying fan heater
5. november 2025
Uopfordret anmeldelse
Besvarelse fra Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
First time using this company
First time using this company. Order taken and delivered on time. First class.
11. december 2025
Was om nut when u pay for 24 hrs…
Was om nut when u pay for 24 hrs delivery make sure its with it a gd window for you
16. december 2025
I found it easy to use
16. december 2025
Beware additional charges for VIP status
I had an additional charge of £18.79 taken from my account, when I contacting them, they told me I must of ticked a box to become a vip customer! I did not! I was told if I wanted a refund I had to request one, so I did but got no further response. After 4 e-mails & 3 customer contact forms later which gives an automated reponse of "We aim to get back to you within 48hrs or sooner " i still haven't heard anything with no reply to either forms of contact. I'm going to have to contact my bank to see if I can get my money back. This is terrible customer service, to not even bother replying.
So after Flash discount saw the bad review, they sent their usual generic response telling me to e-mail their support address with the subject line "Trustpilot review" & I would get a reponse in 24hrs, i've checked to see if the reply went to spam & it hasn't. It's now 48hrs & still nothing.
Disgraceful!
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
DO NOT PURCHASE ANYTHING FROM THIS…
DO NOT PURCHASE ANYTHING FROM THIS COMPANY, THEY ADD A MONTHLY CHARGE TO YOUR ACCOUNT WITHOUT YOUR PERMISSION OF £8.99 AND WHEN YOU TRY TO CONTACT THEM REQUESTING A REFUND, THEIR PHONE IS EITHER ENGAGED OF CUTS OFF AND THEY IGNORE ALL EMAILS. THERE ARE OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM AS ME WHO HAVE BEEN UNABLE TO GET THEIR MONEY BACK.
16. december 2025
Uopfordret anmeldelse
Besvarelse fra Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
I didn’t want to give them one star but…
I didn’t want to give them one star but had no other choice. After spending £25.98 on my credit card they then took £11.98 which I never noticed (my fault for not checking each item on my statement).
They took advantage of this and then took £8.99 every month for three months.At last I discovered this and contacted FLASH DISCOUNT. They said that I was a VIP Club member! I had never subscribed!
Once I had contacted them they quickly took another £17.98. The only positive thing was that they have cancelled my subscription…….so they say.
15. december 2025
Uopfordret anmeldelse
Besvarelse fra Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Dealt with my complaint very quickly…
Dealt with my complaint very quickly and efficiently
15. december 2025
Uopfordret anmeldelse
Apparently I have signed for a…
Apparently I have signed for a deduction of £8.99 . Which I have not done. Have tried to have this cancelled. Which till today it has not been. I was even given a reference number. Still not cancelled and no refund as yet . Very disappointed in service
27. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Do not buy from them ! Do not give them card details !
My elderly mum ordered an item in may. The next day she was charged £17 unauthorised and on the 12th of every month £8.99 has been taken from her bank. She tried to contact them to cancel these payments as she didn’t authorise them or know what they were for she bought a one off item didn’t sign upto anything that she knows of. Today I have contacted her bank and had the company blocked from taking further money. If this happens to you call your bank and have it blocked. Over £70 taken unauthorised that she didn’t know was being taken and then couldn’t get hold of them. Disgusting company she’s now paid over £100 for an item that cost £30 !! Bank now looking into it for her !
12. december 2025
Uopfordret anmeldelse
Besvarelse fra Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Rip off!
Could have got the item for a quarter of the price & they do not live up to the description. Feel totally ripped off!
22. november 2025
Besvarelse fra Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Little slow in delivery and not exactly…
Little slow in delivery and not exactly as advertised but acceptable
12. november 2025
Delayed delivery
UPDATE 16/12/2026: Despite responding and sending relevant details, I have not received any contact from them. It's disgusting
Ordered gift for a granddaughter which was meant to be delivered 1/12, currently the 9th and I'm still waiting. If I was aware it would take so long, I would have gone elsewhere. Have emailed without any response. Disappointing to say the least
9. december 2025
Uopfordret anmeldelse
Besvarelse fra Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.