I can't recommend Fixings Warehouse in Charing highly enough. Every visit has been a great experience. The staff are incredibly friendly, knowledgeable and always happy to help, whether you're aft... Se mere
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Se, hvad kunderne siger
I visited Maidstone branch in Aylesford and was served by Tom. Not only did he give me excellent directions on how to find the branch at the telephone he was able to source just the part I needed to r... Se mere
Virksomheden har svaret
I was trying to find a particular electrical screw and had driven to practically every DIY store in Kent with no luck. I was then told to try Fixings Warehouse in Ashford. They did not sell exactly w... Se mere
Virksomheden har svaret
Unbelievably good value. This was a firm I had never heard of. The cost of deck tape was so much cheaper than anywhere else I thought that despite good reviews it might be a scam. I needn't have worr... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Fixings Warehouse was founded in 1992, and in 2017 we celebrated 25 years in business. Trading from a small industrial estate in rural Pluckley just outside Ashford in Kent, the business grew steadily until 2000 when it simply outgrew its premises and a second unit was opened in Ashford. A new flagship store at the top of nearby Charing Hill was opened in 2002 and was followed by a branch in Maidstone in 2005 which has now moved to larger premises in Aylesford. Servicing both trade and retail customers, Fixings Warehouse staff have full training and in-depth product knowledge. You can browse the products before you buy, as stock is not hidden behind a trade counter. However if you are outside of our catchment area we are very happy to take either website or telephone orders which if placed before 2pm will be despatched the same day.
Kontaktoplysninger
Selecta House, Charing Hill, TN27 0NL, Charing, Storbritannien
- 0333 404 7777
- online@fixingswarehouse.co.uk
- fixingswarehouse.co.uk
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Besvarelse fra Fixings Warehouse
Good price and super quick delivery…
Good price and super quick delivery well done guys👍

Besvarelse fra Fixings Warehouse

Besvarelse fra Fixings Warehouse

Besvarelse fra Fixings Warehouse

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Besvarelse fra Fixings Warehouse
Efficiency
Prompt and polite response to my message regarding a possible scam. Light bulbs arrived true to order, carefully packed and intact. Thank you

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Ordered item one day and it arrived the…
Ordered item one day and it arrived the next superb service thank you so much

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I had a very disappointing experience…
I had a very disappointing experience your Ashford store today, I have of course left this same review in Google reviews and I’m lost for words over the whole thing.
My mum went in looking for a specific type of screw that needed to fit flush with a piece of furniture. While there, she noticed the coffee station and asked how much it was, to which the kind lady at the counter said it was free. As she was being assisted in finding the screws, she made herself a coffee and took a couple of lollies, which she was also told were complimentary.
When I arrived, my mum made me a coffee as well, as we had been told they were free. We then spoke to an older man about the screws and ultimately decided they weren’t quite right. We were curious about the price of a similar type that might have worked as an alternative and were told they were £1 each. Since we needed eight and they weren’t an exact match, we didn’t feel the price was reasonable and decided not to purchase them.
At this point, the older man made a rude comment, saying that "only paying customers get free coffees," half-jokingly but clearly directed at us. As we went to leave, he followed up with an extremely unprofessional remark: "I would say it has been a pleasure, but it hasn’t." His tone and attitude were completely unnecessary and left me feeling quite upset.
The two younger employees looked visibly uncomfortable throughout the exchange, and I can’t say I blame them. Judging by their reaction, this kind of behaviour from the older man doesn’t seem like a one-off.
What bothers me most is that we were told the coffee was free, had we known it was only for paying customers, we wouldn’t have taken any. In fact, I even asked as we were leaving if I should pay for the coffees because I felt so uncomfortable after his comments. The entire experience was incredibly unpleasant, and based on this interaction, I wouldn’t return.

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Excellent arrived on time well packed…
Excellent arrived on time well packed and website kept me up-to-date

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Great service from the warehouse team…
Great service from the warehouse team as online showed 2 orders and they called me to sort the problem before sorting my order and delivery was great well done all

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Besvarelse fra Fixings Warehouse
Have used this product before bought…
Have used this product before bought from elsewhere, however, the price had gone up and Fixings Warehouse price was by much more reasonable! Arrived in good time too!

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