They were great communicators. There was a bit of bodywork that needed a separate repair, and they quickly supplied a very reasonable quote for this. They kept me updated as to progress during the tim... Se mere
Virksomheden har svaret
Lokation
Skift lokationAisecome Way, Weston-super-Mare, BS22 8NA Weston-super-Mare, Somerset, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Tried to leave this 6 months ago but trust pilot thought I was a robot….. Had an amazing experience with them from the quote through to collection, the team were very professional, big thanks to Dee f... Se mere
Virksomheden har svaret
I scraped my bumper on a stone wall while reversing in a tight parking area, nothing major but needed tidying up. Went round to Fix Auto whose friendly staff gave me an estimate on the spot. They did... Se mere
Virksomheden har svaret
Fix Auto were in good communication, from arranging to pick up my damaged vehicle, giving progress reports, then fixing a time for returning my car. The repair was done quickly and the car bodywork l... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Fix Auto UK - Fix Auto Weston-super-Mare
Skrevet af virksomheden
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Skrevet af virksomheden
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Kontaktoplysninger
Aisecome Way, Weston-super-Mare, BS22 8NA, Weston-super-Mare, Somerset, Storbritannien
- 01934 410110
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Took my car in on Friday afternoon for…
Took my car in on Friday afternoon for a large dent in the door, was ready to collect Tuesday. They did a great job on the repair. Dee and Lorna were very friendly and helpful on reception.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We're happy to hear that you were pleased with the quick turnaround and quality of the repair to your car's door. It's great to know our reception team were friendly and helpful. Thank you for your review!
They do a good job and Andy is a really…
They do a good job and Andy is a really decent guy
20. februar 2026
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We're happy to hear that you had a good experience. Thank you for your positive feedback. We appreciate it!
Fix Auto review
From first taking my car in for an estimate to collecting it after the repair was completed the whole process was handled in a very professional manner. All the staff were friendly and helpful, especially Lorna on reception. Unfortunately the repair took longer than expected due to a wheel refurbishment being outsourced, so if it hadn't been for this delay I would have given 5 stars,but overall a good experience.
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We appreciate your feedback and are glad the process was handled professionally. We're sorry the wheel refurbishment caused an unexpected delay. We value your comments and aim for a seamless experience. Thank you Mr Ford.
Fix Auto repaired my car (damage to rear bumper and crash bar)
Fix Auto repaired my car (damage to rear bumper and crash bar) and it looked better than before the accident - the repair is perfect, and the car was gleaming from a wash and polish. I was updated several times throughout the process and the staff were very helpful and friendly. I was impressed and highly recommend them.
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We appreciate you taking the time to leave us such a great review! We're so glad to hear that you were pleased with the repair and the condition of your car. It's great to know you were satisfied with our team's service and updates. Thank you!
Excellent service from start to finish
Excellent service from start to finish, kept me updated throughout the process.
19. februar 2026
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We appreciate you taking the time to leave us a review. We are happy to hear you received excellent service and were kept updated. Thank you!
Repair of my car
Dealt with really quickly for an estimate then went in for repair,car dropped off courtesy car waiting,the whole experience was so smooth !really pleased with the repair when picked the car up very shiny’the staff were all helpful and friendly especially lorna
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We appreciate you taking the time to leave us a review. We are happy to hear that the estimate and repair process was smooth, and that you were pleased with the repair. It's great to know our team was helpful! Thank you.
Two months to fix my car and 50 miles…
Two months to fix my car and 50 miles extra showed up on my dash board a part from my car broken down after getting it back, I already told my insurance to don't dare to send anyone there
10. februar 2026
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
Thank you for your feedback. I am sorry to hear that your recent experience did not meet your expectations, and I appreciate the opportunity to address the concerns you raised. As discussed during our telephone conversation on 12 February 2026, I would like to clarify each point in turn.
Delay - The repair took longer than anticipated due to delays in sourcing the required parts — specifically the offside rear scraper moulding. This delay was unfortunately outside of our control. Our parts advisor chased this item daily, and we were doing everything possible to obtain it as quickly as we could. Please accept our sincere apologies for the inconvenience caused.
Vehicle Mileage - When you provided photographs of your vehicle on 13 November, the mileage recorded was 56,013. When the vehicle arrived with us on 15 December, the mileage was 56,100. As part of our standard process, we take photographs as soon as a vehicle arrives on site. Your vehicle was driven only for the following purposes:
• Collection and return between your address and our site (approximately 44 miles)
• A post repair safety road test to ensure the vehicle was driving correctly (2 miles)
Other than these necessary journeys, your vehicle was not driven elsewhere.
Clutch Concern - You contacted our site and spoke to Mark and reported to him that your clutch had become stuck and expressed concern that this may have been caused by our repairs or related to the accident. Mark explained that our work was limited to the rear quarter of the vehicle and did not involve the clutch or any mechanical components.
During our pre repair checks, a fault code relating to the clutch was identified. Mark relayed this information to you and explained that this issue was not accident related.
You also mentioned that the AA were attending. After confirming that both you and the vehicle were safe, Mark advised that if your insurer believed the issue was accident related, you should contact us again so that we could assist. We did not receive any further communication after this.
I am genuinely sorry that you feel our service did not meet your expectations. Our team takes great pride in the standard of care we provide, which is reflected in our many 5 star reviews.
If you would like to discuss anything further, please feel free to contact me directly on 01934 410110.
Kind Regards
Becky Atkins - Director
Very efficient and relatively quick…
Very efficient and relatively quick repair. Responsive service and communication. Dee on reception was very helpful and Lorna in particular ensured that our particular needs were met.
13. februar 2026
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We appreciate you taking the time to leave us a review. We're happy to hear that the repair was efficient and quick, and that our service met your needs. Thank you!
Friendly and Thorough service
Friendly and Thorough service
I was kept updated regularly and I felt confident that a thorough and excellent job had been done I would recommend them
4. februar 2026
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We appreciate your fantastic review! We're happy to hear that you felt well informed and confident in the quality of our service. Thank you for your recommendation!
Very good and swift service
Very good and swift service. would always recommend to anyone in need of professional approach!
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We appreciate your recommendation and are happy to hear you received very good, swift service and a professional approach! Thank you for your feedback.
Great service after a slightly shaky…
Great service after a slightly shaky start to do with availability of courtesy car!
After that everything was exceptionally good- good communication and repair carried out on a reasonable timescale
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
Stan Staite,
We appreciate you taking the time to leave us a review. We're glad that, despite the initial hiccup, you experienced good communication and a timely repair. Thank you!
Great Customer Care Experience
I recently used Fix Auto Weston-super-Mare for vehicle repairs, and overall, I had a positive experience—particularly with their customer service.
Dee and Lorna were outstanding throughout the process. They responded promptly to phone calls, provided accurate and clear updates about the progress of the repairs, and were always professional and courteous. During in-person visits, the waiting times were minimal, and everything was handled efficiently, which made the experience much smoother and less stressful.
That said, there were a few issues that could be improved. The repairs took longer than initially expected, which was somewhat frustrating. Additionally, there was a delay in the provision of an automatic courtesy car. Given that customers have different transmission preferences and requirements, it would be beneficial for the company to increase the availability of courtesy cars, particularly automatics, to better accommodate a wider range of customers.
Overall, the excellent customer care provided by Dee and Lorna stood out and made a real difference. With some improvements around repair timelines and courtesy car availability, the service would be exceptional.
10. februar 2026
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We appreciate your feedback and are glad you were satisfied with our customer service. We acknowledge your comments regarding the repair time and courtesy car availability. We will review these areas to improve our service. Thank you for taking the time to leave us a review!
As good as new
Very friendly and helpful staff throughout.
From the gentleman that collected and returned my vehicle to the lovely ladies on the end of the phone.
The repair was to my front bumper, where they have matched the metalic red colouring perfectly. Before returning my car to me, they cleaned it inside and out!
I would highly recommend Fix Auto, Weston Super Mare.
3. februar 2026
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We're happy to hear that you had such a positive experience with our team and the repair work. It's great to know that you were pleased with how we restored your car and its cleanliness. Thank you for recommending our services!
Accident repairs
Well, what can I say?
First class service with a smile.
Dee and Lorna kept me fully up to date with every action and repair on my car even though I had emails all the way through. The courtesy car was gratefully received and I had it for a long weekend.
My car has come back to me beautifully repaired and very clean.
Thank you very very much😊
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with our first class service and that you were kept informed throughout the repair process. Thank you!
Fix Auto Weston Super Mare reveiw.
A stand out performance from start to finish from Fix Auto Weston Super Mare. Clear communication all the way through, what was happening and when, planned timescales were given and adhered to. Very fair in what work needed to be done and felt like quality was always put over saving a penny here and there. Car was handed over valeted and looking superb. Made clear to contact of if I had any issues or concerns after collection and none so far. Tip job and exceeded expectations. Well done Dee & Lorna and all the team that worked on the car.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We appreciate your fantastic review! We're happy to hear that you were impressed with our clear communication, adherence to timescales, and the quality of work. It's great to hear that we exceeded your expectations. Thank you!
Excellent service
My car was bumped, and the other guy's insurance made all the arrangements.
From the moment i walked in, everything was very efficient. The receptionists were fully informed of who i was and what was required. My car was repaired when they said, returned to me, and it was washed(bonus!).
Would definitely use again
5. februar 2026
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We appreciate you taking the time to leave us a review. We're happy to hear that you found our service efficient. Thank you!
Lorna was very helpful when I rang and…
Lorna was very helpful when I rang and I received a phone call back promptly
Richard was very helpful and diagnosed and fixed the problem with my rear seat mechanism in a few minutes
He couldn't of been more helpful and I would highly recommend Fix Auto, Weston super mare
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We're happy to hear that you received prompt and helpful assistance. We appreciate your positive feedback regarding the quick diagnosis and resolution of the issue. Thank you for recommending us!
Great experience from start to finish…
Great experience from start to finish with this company, my car looks great after being in an accident they did a fantastic job. I asked them to do some extra privately paid work to my car and the finish is exceptional. Great communication from Dee from start to finish. Would definitely recommend FixAuto.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with our team's communication and the quality of our work. It's great to know you were satisfied with the overall experience. Thank you!
A long wait for a part but everything good.
Front office staff very helpful and I was always kept informed of the cars 'progress'. My car was away for several weeks because the bodyshop were waiting for a (very small) part, so not their fault!
Pick up and delivery service was very good.
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We appreciate you taking the time to leave us a review. We're glad to hear that our front office staff were helpful and that you were kept informed. Thank you for you understanding Mr Davis!
Amazing service from start to finish
Amazing service from start to finish. Was informed throughout the process, had no issues at all. Dee made most of the arrangements, great service 👌👏
28. januar 2026
Besvarelse fra Fix Auto UK - Fix Auto Weston-super-Mare
We're happy to hear you received amazing service from beginning to end and were well informed. Thank you for your feedback!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.