Very helpful staff, completed the job in double quick time and the car was returned in a "like" new state. The workmanship was excellent. The only small issue is that when dropping the car off ther... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The staff were all very friendly and clear. The repair is extremely well done. We would give five stars but something got lost between the garage and the engineers and we didn’t know what was happenin... Se mere
Virksomheden har svaret
Excellent repair ...completed early...helpful staff I was concerned by some of the reviews I had read but genuinely everyone I dealt with from the assessor to the office staff were brilliant and re... Se mere
Virksomheden har svaret
I found the company was very thorough, efficient, and caring. The most important part was the car was collected from my address and brought it back to me. I was going to be away for an extra wee... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Skrevet af virksomheden
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Kontaktoplysninger
50 Minerva Road, NW10 6HJ, Park Royal, London, Storbritannien
- 0208 961 8961
4,1
God
314 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very reliable and high quality repair…
Very reliable and high quality repair service. I am very pleased with it. I highly recommend this company.
6. juni 2024
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Mr Braz
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Barbara
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
5 stars
5 stars, friendly professional staff, nothing seemed to much trouble, repairs were undertaken to my vehicle to a high standard and I was called weekly with updates and progress, I would highly recommend.
28. maj 2024
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Gregory
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Great communication
Great communication, regular updates on how the car repair is progressing. Phenomenal staff attitude (shoutout to Jon!)
Really happy with their service
23. maj 2024
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Alan
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Had my car for nearly 6 weeks I had to…
Had my car for nearly 6 weeks I had to call to get any updates, car brought back to me with a sub standard repair. Now realise why insurance premiums are so high, the cost was outrageous. Would not recommend this garage
22. maj 2024
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Mr Woodward,
The vehicle was fully inspected before the handover and was brought back up to a commercially acceptable standards. the vehicle has age related wear and chips that is not warranted on the insurance Job. As it is an insurance claim we can only start the repairs once it gets authorised followed by which the parts were on backorder which we as body shop do not control. We got your claim for once a week update and within a span of 3 weeks you have been updated more than thrice.
Regards
Fix Auto Park Royal
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Parbat
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Perfect repair
Repaired accident damage to our Škoda. Excellent job. Staff really helpful and considerate. Would recommend.
26. april 2024
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Mrs Bingham
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Good quality
22. april 2024
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Filippo
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Great service!
Fix Auto went out of their way to make sure my car was repaired, John was in touch frequently to update me on the repairs.
12. april 2024
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Komal
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Lack of reliable information about…
Lack of reliable information about progress. Did not do additional repair as requested. Kept waiting for more than an hour for collection.
17. april 2024
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Hello,
I haven't been able to locate your details. Please can you contact me directly to discuss your concerns with us.
you can email us at parkroyal@fixauto.co.uk
Great communication
Great communication, prompt estimation and repair of the vehicle and regular updates along the way.
16. april 2024
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Kristina
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Fix Auto were great from start to…
Fix Auto were great from start to finish! I recently had to have repairs on my car due to an accident and they completed the work to a really high standard. They kept me updated and made sure I was aware when to collect my car. Also, they helped to keep my hired car at the showroom until I could come and leave my car and collect the rental. Thank you to Fix Auto! 😊
15. januar 2024
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Natasha
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
The Park Royal garage has my car
The Park Royal garage has my car. Had an accident 9 days ago, still waiting for my car to even be assessed. No courtesy car until the assessments done. Very rude and unhelpful staff, no updates whatsoever. Yet another example of what our Country's coming to. I would not recommend to anyone.
UPDATE: Ten days in, they finally got round to assessing my car. They have sent a quote to my insurance company for over £4000...for a bumper.
My car was written off, but back on the road in weeks. The only one who lost out? Me. I would advise anyone to avoid this company like the plague.
2. april 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
We would like to apologise for any inconvenience caused during your recent experience at Fix Auto Park Royal. We understand your frustration and want to clarify our process to provide some context.
We rely on receiving vehicles from insurance providers before we can commence work or provide updates. Unfortunately, this means we aren’t always in control of when we are due to receive vehicles in for repairs. As a result, updates may be delayed until we physically have the vehicle in our possession.
We strive to offer excellent customer service, and we regret that we fell short of your expectations on this occasion. Your feedback is valuable to us, and we will use it to improve our communication and service delivery in the future.
If there’s anything specific, we can do to address your concerns or assist you further, please don’t hesitate to contact us directly.
Very good service receivedd from…
Very good service received from beginning to the end.
Very happy
10. april 2024
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Mr Vora
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Lopa
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
OUTSTANDING
Took a few days longer than promised but always kept me upto date with the progress and done an OUTSTANDING job with my BMW X6!!! I'm so happy with the end result and was definitely worth the wait.
9. april 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Mr Rose
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Mr Wong
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Mr Badiani
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
This is a great job 🤩
5. marts 2024
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Mr Vamoosi
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the quality of repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
My car looks like brand new
My car looks like brand new! Perfect customer service too. Highly recommend.
5. marts 2024
Uopfordret anmeldelse
Besvarelse fra Fix Auto UK - Fix Auto Park Royal
Dear Sir,
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the quality of repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.