Fix Auto UK - Fix Auto Harlow Anmeldelser 303

My car was scratched and dented by an unknown driver. Insurance company arranged for Fix Auto in Harlow to do the repairs.
Fix Auto arranged to pick up my car and gave me a curtesy car (did not need to ask them) They team gave excellent communication and kept me in the loop during the repair process. It told 10 days for the car to be repaired (I was expecting it to be longer). The car looks like new , cannot see any dents or scratches.
Many Thanks.

From start to finish this company was brilliant, kept me constantly updated and did a brilliant job on my car!!

Very polite staff and helpful staff. I really appreciate the fact the took their time to get my car done at a very high standard. I really appreciate it. I want to thanks all the members worked on my car. (Nick & Abbie and Dawid very polite and helpful. Thank you

Excellent customer service from Abbey. From the first contact to arrange for my car to be repaired to the hand over and return of the vehicle.
The whole team did an amazing job.

Very good company, phoned and planed for my car to be picked up, came at the time they said would. Kept me informed & a week later my car came back not only fixed but had been cleaned inside and out. Keep up the good work 👏

I wanted to take a moment to acknowledge Abbie for her outstanding support during my recent experience with courtesy car hire. From the very beginning, Abbie demonstrated exceptional professionalism and dedication to ensuring my process was as smooth and efficient as possible. Despite the ongoing challenges we are facing with Enterprise Cars, Abbie's unwavering commitment to excellent communication and problem-solving truly made a difference for FixAuto.

Abbie's attention to detail and willingness to go above and beyond to resolve issues and expedite the process did not go unnoticed. Her friendly and reassuring demeanor made a potentially stressful situation much more manageable. Abbie's exceptional customer service skills and her ability to provide timely and helpful information have left a lasting positive impression.

I am genuinely grateful for Abbie's outstanding assistance, and I believe she is a true asset to your team. Her commitment to ensuring a positive customer experience sets a high standard, and I wanted to express my gratitude for her hard work and dedication.

Thank you, Abbie, for your exceptional service and for making a difference when it mattered most.

Abbie was a great support to us throughout the process. Abbie clearly explained to us the process and ensured that everything ran smoothly. Abbie was always reachable and no ask was to big (including arranging our hire car as well as helping up to move the collection date several times). Abbie truly is an asset to fix auto

100% recommend them.
Work carried out has been fantastic, and the customers service A***. Abbie went above and beyond with customer service, and helped on numerous occasions with additional help. Nothing was very too much. Thank you so much.

The garage have kept me updated every step of the way. I knew how long my car would be in and everything was explained to me. Abbey in particular was fantastic! So helpful and accommodating. I would definitely recommend using them. Thank you, Abbey!

Probably the best service I have ever had from a business. Communication was amazing and Abbie is an absolute asset to the business. I also found the workshop guy to be very professional and super helpful.
In a time when you’re stressed about what’s happened, I found FIx AUto Harlow to be a 5 star experience. Highly recommend them and highly recommend Abbie as the person you deal with. Thank you for being so brilliant.

Fix Auto Harlow were efficient, quick and easy to use.
The staff were very approachable and helpful.
My car has been fixed to a high standard and I am very ok with the work completed.
I would like staff to have photo ID badges though.

Repaired car promptly and to high standard. Staff very helpful and friendly especially Abbie who communicated throughout and made process as straightforward as possible.

Would just like to say, very happy with the work done on our mobility car. Excellent work. Chris was really good when collecting and returning the vehicle. Abbie, you have been extremely helpful in every way, making sure you looked after me as well, very pleasant and friendly. Hope this will help you in yr work, thankyou very much. 5 stars.
Regards Norma Penn.

Friendly, great communication and a profession job carried out. Would highly recommend.

This was the easiest process I have ever gone through, communication was key and 5* the garage called me to tell me where we are with my car and I was informed at all times. Great customer service from everyone and this was delivered to me at work seamlessly

Won’t go anywhere else. Hands down, best bodyshop around.

Abbie at Fixauto was such a help. My insurance company really messed me about but she was able to act quickly and secure me a courtesy car when they could not. She kept me informed about the status and whereabouts of my car and the repairs too and went above and beyond to help me at a stressful time.

The whole process was so organised, zero stress!