Helpfully flexible! Once booked in, they adapted pick up and drop off plans to suit my movements. Updates and comms before and during the repair were good. Quality of repair has made the level of dam... Se mere
Virksomheden har svaret
Unit A, Antura, Kingsland Business Park, Wade Road, RG24 8EN Basingstoke, Hampshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Helpfully flexible! Once booked in, they adapted pick up and drop off plans to suit my movements. Updates and comms before and during the repair were good. Quality of repair has made the level of dam... Se mere
Virksomheden har svaret
Vehicle collected by smart and friendly driver called Phil. Vehicle was only used for transport to and from the facility where repaired, not driven elsewhere. Fairly clean works vehicle but still ha... Se mere
Virksomheden har svaret
Easy to book, Best quality work on the vehicle, No complications, the car was repaired according to the manufacturer requirements. No issues, Thank you,
Virksomheden har svaret
Everything was made easy for me with collection and drop off of my van. Everybody I dealt with was polite and professional and my repair was carried out to a high standard
Virksomheden har svaret
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Skrevet af virksomheden

Unit A, Antura, Kingsland Business Park, Wade Road, RG24 8EN, Basingstoke, Hampshire, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpfully flexible!
Once booked in, they adapted pick up and drop off plans to suit my movements. Updates and comms before and during the repair were good. Quality of repair has made the level of damage undetectable.

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Easy to book,
Best quality work on the vehicle,
No complications, the car was repaired according to the manufacturer requirements.
No issues,
Thank you,

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Everything was made easy for me with collection and drop off of my van. Everybody I dealt with was polite and professional and my repair was carried out to a high standard

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Can't rate these guys highly enough, from initial damage assessment to finished repair they've been completely professional and done a fantastic job on my VW Crafter following significant panel damage. Would genuinely recommend anyone that's looking for a quality repair on their campervan or motorhome speak to the team at Fix Auto in Basingstoke.

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Really good service very good with updated you on how your vehicle is doing 👍

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Great service from Fix Auto team. Happy with repaired car and great friendly and informed delivery staff. Phil & Simon!

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Vehicle collected by smart and friendly driver called Phil. Vehicle was only used for transport to and from the facility where repaired, not driven elsewhere. Fairly clean works vehicle but still had seat and floor coverings used.
Only criticism would be lack of communication - no call to say vehicle was ready or that it was being brought back. I had to call them for information on progress and delivery status.

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Terrible service, they never answer the phone are slow with returning emails, still awaiting reply from email sent 2 days ago with regards to re-booking my vehicle for works not done correctly in the first instance, despite having the vehicle for 4 weeks. Not great when its your main works vehicle. Given up and will take it elsewhere.

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
From start to finish Jonny and Di, have keep me informed throughout the repair. Repair was done to a factory finish! Much appreciated guys!

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Went to Fix Auto for retail servicing for my van after a few places had already said they wouldn't be able to do the repairs I required.
They did an incredible job.

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Terrific service from Emma and all the team! After a crash my campervan was brought to Fix Auto Basingstoke for repairs and it was pretty stressful but the communication and service was excellent. They even replaced a travel decal I had on the front bonnet which was a lovely extra touch, the courtesy car was also excellent. Highly recommend !

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Fabulous service from these guys. Very friendly people who keep you updated the whole time on progress.
Glyn who collected and delivered my car was wonderful, as were the two ladies who I spoke to in reception, Di and Megan.
Thank you so much for making a stressful time so very smooth.

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Whole team very helpful and professional. Particular thanks to Megan and Diane in the office and Jason and Jamie who returned my car. Which was also cleaned.

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Had a great experience, car went in on a Tuesday morning and was done by Thursday lunchtime. Have done a perfect job with special thanks to Jamie H and Phil, along with the rest of the team. Would recommend for any bodywork.

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
This company has been very professional in handling the situation with the damage that was caused from my accident. The third party was a good citizen and accepted all liability which made the process alot easier. The two guys "Ian and Phil" who dropped the car back to the property were very pleasant. The woman on the phone who dealt with the case originally as well (think this was Michelle) and the company in general were always keeping in touch with the general process and handled everything in a professional manner.
I would highly recommend this company to anyone who needs vehicle repairs following an accident or a general fix of your vehicles.
Thankyou very much for your services, another happy Customer!
P.S enjoy the Mars Bars!!!

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Outstanding 5-star service from start to finish. Di was extremely helpful in arranging the booking for my car, and Emma provided great support when coordinating its return. Both were friendly, accommodating, and flexible with timing and location, allowing everything to be tailored to my preferences.
Both Jason and Glyn, at the collection and return of my vehicle, were friendly and helpful, kindly assisting me with transferring my child’s car seat between vehicles. This support made all the difference, as I was quite anxious about ensuring the car seat was fitted correctly. My vehicle was returned in pristine condition, with all previous damage fully repaired and the interior clean and tidy. I highly recommend this company and would absolutely use them again if needed. Thank you for your kind, helpful customer service and your outstanding repair work.

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Perry and Emma were very helpful and polite, from the assessment of damage to my van after a car hit it, to providing guidance on the best way forwards and the potential impact if they found further damage once my van was stripped down. They have been transparent and professional through the repair process, and I’m very happy with the repair.
I’ve just had my van delivered back to me by Iain and Jason, who were thorough in ensuring I was happy with the repair (and also undertook some great driving to park it perfectly on my driveway). I have only given 4 stars as their communication let them down. I’ve had to chase up progress and queries as they are very busy. My suggestion to mgmt is that you automate updates/ expected completion dates to customers via text/email to avoid them ringing in.

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
I am completely satisfied from their job.
And delivered on good time by driver mr. Phil
Thank you.

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Went to Fix Auto through insurance after a nasty crash that wasn’t my fault. They were top class, keeping me informed along the way and delivered on their promises. My VW is now looking brand new once again. Very pleased, would recommend!

Besvarelse fra Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
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